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Khurpatal, Nainital | 9.8 km from city centre
59 Ratings, 26 Reviews
Last 10 Customer Ratings (Latest First)
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Average Stay, Needs Improvement
We stayed at Golden Oak by the Hill, Khurpatal, but the experience was quite average. When we arrived, we requested a room upgrade, but even during the off-season, they charged extra, which felt unnecessary. The room itself was small and not properly clean. some lights weren’t working either. The food was okay in taste, but the service was quite slow, and we had to wait a while before it was served. Breakfast was also just average — there could have been more variety in both breakfast and dinner. There were no complimentary welcome drinks, which most hotels offer nowadays. Another disappointing part was that the reception called in the morning to remind us that if we didn’t check out on time, we would be charged extra, that felt unprofessional. Overall, the location is nice, but the service, cleanliness, and hospitality need major improvement for a better guest experience.
Room: Simple Bliss Room Non AC
Golden Oak by The Lake Hill has replied on Wed Nov 05 16:42:15 IST 2025
Dear Guest, Thank you for sharing your detailed feedback. We’re glad you appreciated our beautiful location at Khurpatal. However, we’re truly sorry to hear that your experience didn’t meet expectations. Regarding the room upgrade, it was provided as per hotel policy with a nominal additional charge, which was discussed and agreed upon at check-in and it doesn't have to do anything with season or off- season . We also checked all lights and cleanliness after your feedback and found them in proper condition. Still, we regret any inconvenience you faced during your stay. Our team always strives to provide prompt service and maintain cleanliness and hospitality standards. Your comments have been shared with the concerned departments to ensure further improvement. Warm Regards, Team Golden Oak by The Lake Hill
Good Stay
Location is very serene but the food taste could be improved. Overall the stay is satisfying
Room: Bliss Room Lake facing with Balcony|Bliss Mountain View Room with Balcony
Golden Oak by The Lake Hill
Dear Guest, Thank you for taking the time to share your feedback. We’re happy to know you enjoyed our serene location and had a satisfying stay overall. We appreciate your suggestion regarding the food taste — our team will surely look into it to enhance the dining experience. We look forward to welcoming you again soon. Warm regards, Team Golden Oak by the Lake Hill
Good Stay
The property location is good, cleaning is also good, hotel needs to increase the food options and buffet food
Room: Family Bliss Room With Lake Facing Balcony
Golden Oak by The Lake Hill
Thank you sir for sharing your feedback. We’re glad to know you liked our property’s location and cleanliness. We truly appreciate your suggestion regarding increasing food options and buffet variety — your input helps us improve. Our team will definitely work on enhancing the dining experience further. We hope to welcome you again soon! Warm regards, Team Golden Oak by the Lake Hill
Excellent Stay
Had a great stay at the hotel. With Breathtaking hill and lake view from room. Rooms are good and spacious. Food is excellent and staff is very cooperative and humble. Strongly recommend.
Room: Simple Bliss Room Non AC
Golden Oak by The Lake Hill has replied on Wed Nov 05 16:15:08 IST 2025
Dear Guest, Thank you so much for your kind words and for sharing your wonderful experience with us. We’re delighted to know that you enjoyed the breathtaking hill and lake views, spacious rooms, delicious food, and our team’s hospitality. Your recommendation means a lot to us. We look forward to welcoming you back soon for another memorable stay at Golden Oak by The the Hill, Khurpatal. Warm regards, Team Golden Oak by The Lake Hill
Excellent Stay
Stay at this place was completely wonderful experience view of khurpatal lake and mountain view from room was pleasant and the food quality was really good and delicious fast service of food and room was clean and hygiene was maintained by staff and staff is also supportive
Room: Bliss Room Lake facing with Balcony
Golden Oak by The Lake Hill has replied on Tue Oct 07 12:51:25 IST 2025
Thank you so much Abhishek Sir for your wonderful feedback! We’re delighted to hear that you had a completely wonderful experience at our property. It’s great to know you enjoyed the beautiful lake and mountain views, delicious food, and fast service. We truly appreciate your kind words about our cleanliness, hygiene, and supportive staff. Looking forward to welcoming you again soon for another pleasant stay.
over all GOOD EXPERIENCE
excellent service and pleasant stay awesome rooms with A class hygiene it's in khurpatall with lake view food taste was superb
Room: Bliss Mountain View Room with Balcony
Golden Oak by The Lake Hill has replied on Tue Oct 07 12:48:05 IST 2025
Thank you so much Aditya Sir for your wonderful feedback! We’re delighted to know you enjoyed the excellent service, pleasant stay, and the lake-view location at Khurpatal. It’s great to hear you loved our room hygiene and food taste as well. We truly appreciate your kind words and look forward to welcoming you again soon
very good
very good very good view in morning.very peace full area. food quality is good. but tandoor not a very good very good view in morning.very peace full area. food quality is good. but tandoor not available
Room: Bliss Room Lake facing with Balcony
Golden Oak by The Lake Hill has replied on Mon Sep 22 18:04:20 IST 2025
Thank you for your valuable feedback! We’re delighted to know you enjoyed the peaceful surroundings, beautiful morning view, and the quality of our food. Tandoor is indeed available at our property, however, it wasn’t operational that day . We look forward to welcoming you again and serving you with our full range of offerings.
good service
excellent food quality and staff was also good over all good hospitality view from rooms was also good
Room: Bliss Mountain View Room with Balcony
Golden Oak by The Lake Hill has replied on Sun Aug 10 13:52:48 IST 2025
Thank you Abhishek Sir for your lovely feedback! We’re thrilled to hear you enjoyed the excellent food quality, the warmth and service of our staff, and the beautiful views from your room. Providing great hospitality and a memorable experience is our top priority, and it’s wonderful to know we could make your stay enjoyable. We look forward to welcoming you back soon for another delightful visit.
an enchanting sta
it was a great experience staying at this hotel...the location was really very good and calm away from the crowd, a very serene and lovely atmosphere. the mountain view is enchanting. the hotel staff was very polite as well
Room: Bliss Mountain View Room with Balcony
Golden Oak by The Lake Hill has replied on Sun Aug 10 13:30:03 IST 2025
Thank you Sir for your wonderful feedback! We’re delighted to know you enjoyed the peaceful location, serene atmosphere, and enchanting mountain views. It’s great to hear our team’s politeness made your stay even better. We truly appreciate your kind words and look forward to welcoming you back for another relaxing getaway.
Hotel review
Nice place. Clean rooms. Food charges are more. Also all items are not available instead taking food buffet. Nice place. Clean rooms. Food charges are more. Also all items are not available instead taking food buffet.
Room: Simple Bliss Room
Golden Oak by The Lake Hill
Thank you for sharing your feedback. We’re happy to know you liked our property and found the rooms clean. We’ve noted your comments about the food pricing and buffet availability — your suggestions are valuable, and we’ll review them to improve our offerings. We hope to welcome you again for an even better experience.
Satisfying expe
i found the hotel via Make my trip. Overall the experience at the hotel was average. I booked 3 AC rooms, but initially I got 2 non ac rooms. Though they shifted us soon to AC rooms after little argument. Rooms were spacious and very nice and food was awesome.
Room: Simple Bliss Room
Golden Oak by The Lake Hill
Thank you for sharing your feedback and for choosing our hotel through MakeMyTrip. We’re glad to hear you enjoyed the spacious rooms and found our food awesome. We do apologize for the initial mix-up with the room allocation and any inconvenience caused — we’ll make sure to improve our processes to avoid such situations in the future. Your input helps us serve our guests better, and we look forward to welcoming you again for an even smoother stay.
Hotel with Good services, food and cooperative staff
In Hotel stay like rooms with Wi-Fi, TV, clean washroom , amenities like lift, parking, safety and hygiene food, staff etc
Room: Premium Bliss Room
Golden Oak by The Lake Hill has replied on Sun Aug 10 13:20:07 IST 2025
Thank you so much Ankit Sir, for your kind words and for noticing our efforts! We’re delighted to hear you enjoyed the comfort of our rooms, the amenities, and the cleanliness. Our team works hard to ensure a safe, hygienic, and pleasant experience for all our guests, and your appreciation means a lot to us. We look forward to welcoming you back again soon!
Excellent Restaurant and breakfast also
Excellent rooms and service. It is worth staying. Recommended. The staff are friendly and helped as to reach over there.
Room: Bliss Mountain View Room with Balcony
Golden Oak by The Lake Hill has replied on Sun Jun 29 20:51:29 IST 2025
Thank you sir for your kind words! We're glad you enjoyed the rooms and service, and that our team could assist you. We truly appreciate your recommendation and hope to welcome you again soon.
Excellent Stay
It was really a nice experience, staying at this property. Rooms were awesome and staff and their services were impressive. The food for dinner was especially delicious. We enjoyed our stay thoroughly. The location of the property is also quite beautiful. I strongly recommend this property for a memorable stay.
Room: Simple Bliss Room|Bliss Mountain View Room with Balcony
Golden Oak by The Lake Hill
Dear Rahul Sir, Thank you so much for your wonderful feedback! We’re truly delighted to hear that you had such a pleasant and memorable stay with us. It’s great to know that you enjoyed the comfort of our rooms, the quality of service provided by our team, and especially the delicious dinner. We’re also glad you appreciated the beauty of our location — it's one of the things our guests love most. Your strong recommendation means a lot to us. It was a pleasure hosting you, and we look forward to welcoming you back for another great stay in the future! Warm regards, Management Team Golden Oak Hotel by The Lake Hill
Excellent Stay
good food, cutsious staff, beautiful ambience, clean room, big suit, New branded stuffs, good parking space
Room: Family Bliss Room With Lake Facing Balcony
Golden Oak by The Lake Hill
Thank you sir for your generous review. We're glad every aspect—from our staff and food to the suite and ambiance—made your stay memorable. Looking forward to hosting you again.
Excellent Stay
staff was good food was tasty room was clean specially bathroom was clean overall experience was too good...
Room: Bliss Room Lake facing with Balcony|Bliss Mountain View Room with Balcony
Golden Oak by The Lake Hill has replied on Sat Jul 12 19:54:25 IST 2025
Thank you so much sir for your kind words! We're glad you enjoyed the food, found the room and bathroom clean, and had a great overall experience. We’ll be sure to share your appreciation with our staff. Looking forward to welcoming you again.
Average Stay
Location is good . Rooms are quite small . Hygiene is also average and not up to the mark . Not much options in buffet breakfast and dinner
Room: Bliss Mountain View Room with Balcony
Golden Oak by The Lake Hill has replied on Sat Jul 12 19:53:16 IST 2025
Thank you for your feedback. We're glad you liked the location. We’ve noted your concerns about room size, hygiene, and buffet variety, and will work on improving these areas. Your input is appreciated.
Good Experience and
Property is very higenic and location is very Excellent. Food is very Expensive But Property is very Nice.
Room: Simple Bliss Room
Golden Oak by The Lake Hill
Thank you for taking the time to share your feedback. We are delighted to know that you found our property to be very hygienic and well-located — your kind words mean a lot to us. We also appreciate your constructive comment regarding the food pricing. Please be assured that we are constantly reviewing our offerings to ensure the best possible experience for our guests. We’re glad you had an overall pleasant stay and hope to have the pleasure of welcoming you back in the near future.
A night in Khurpa Taal
It’s nice to be there for a night. Breakfast and dinner was very delicious. Staffs over there were very nice. The location was very beautiful.
Room: Bliss Mountain View Room with Balcony
Golden Oak by The Lake Hill has replied on Wed Jun 11 20:16:40 IST 2025
Thank You so much for your kind words. We're delighted to hear you had a great stay. It was a pleasure hosting you and we hope to welcome you back again soon.
Excellent Stay
I recently had a truly exceptional stay at this hotel and couldn’t be more satisfied with the entire experience. From the moment I arrived, the staff made me feel genuinely welcome with their warm smiles and professional service. Check-in was quick and seamless. The room was immaculate, spacious, and beautifully designed, featuring modern décor, a cozy bed, and a stunning view. I was especially impressed with the high-speed Wi-Fi, and a luxurious bathroom with quality toiletries. I also appreciated the delicious breakfast each morning and the relaxing atmosphere throughout the property. The on-site restaurant also served fantastic meals in a relaxing ambiance. Overall, the attention to detail and high level of hospitality made my stay unforgettable, and I would highly recommend this hotel to anyone seeking comfort, convenience, and exceptional service.
Room: Bliss Mountain View Room with Balcony
Golden Oak by The Lake Hill
Dear Shashank sir, Thank you so much for taking the time to share such a thoughtful and glowing review. We’re truly delighted to hear that your stay with us was exceptional from start to finish. It’s wonderful to know that our team made you feel genuinely welcome and that you enjoyed a seamless check-in, a beautifully designed room, and the little touches like high-speed Wi-Fi and quality amenities. We’re also glad you appreciated the breakfast, the relaxing ambiance, and the meals at our on-site restaurant. Your kind words about our attention to detail and level of hospitality mean a great deal to us. Feedback like yours inspires us to continue delivering memorable experiences to all our guests. We would be absolutely thrilled to welcome you back on your next visit. Thank you again for the heartfelt recommendation! Warm regards, Hotel Management team Golden Oak Hotel by The Lake Hill
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