The property has its ups and downs—great location close to the city center and beautiful natural surroundings. Many guests appreciated the polite and cooperative staff, good food, and the option of pet-friendly accommodation. However, issues like poor service, water supply problems, cramped rooms, and inadequate amenities were recurring complaints. The breakfast experience also fell short for some, with limited options. Overall, while the hospitality was well-acknowledged, many felt the value for money didn't quite match expectations.