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Review Of PANORAMA ON THE MALL ROAD

Mallital, Nainital | 2 minutes walk to Nainital Lake

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    3.0
    Good

    50 Ratings, 15 Reviews

    excellent
    14%
    very good
    28%
    average
    24%
    poor
    12%
    bad
    22%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 1
    • 3
    • 3
    • 1
    • 2
    • 2
    • 1
    • 5

    Rating Categories

    • Location3.3
    • Cleanliness2.9
    • Room4.3
    • Value For Money3.1
    • Child Friendliness1.5
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the prime location of the property and the beautiful lake view from the balcony. Some mention friendly and cooperative staff. However, many reviews highlight issues like small, unclean rooms, lack of basic amenities, and difficulty in access due to stairs. Overall, cleanliness and service seem to be significant concerns for visitors.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    riya s.

    Totally bad review we have booked the deluxe rooms and rooms are worst staff is not good no service staying terrible like that

    Travel Month: Nov 2024

    Room: Premium Double Bed room Lake View

    1.0

    Terrible Stay

    ruchi k.loyalty-iconfamily

    It's very terrible stay there, room was very dirty and staff also not cooperative. I am horribly surprised why you collaborate these type property!

    Travel Month: Oct 2024

    Room: Deluxe Room Lake view

    3.0

    Average Stay

    duncan w.

    It’s average place. Access a little difficult as many stairs. No parking available. Good location overall

    Travel Month: Sep 2024

    Room: Deluxe Room Lake view

    3.0

    Average Stay

    shilpi s.

    Only balcony was good. There is a beautiful view from balcony but the room was not clean they have not changed bedsheet and pillow cover. There was lots of garbage around the bed corner and it was smelling. Every morning the water in the tank get over.

    Travel Month: Sep 2024

    Room: Premium Family Room lake view

    • user photos
    3.0

    Average Stay

    rohit s.family

    Room jo book kaya thai wo nahi diya, room bhi size bhi chota thai cleaning maza nahi aya.

    Travel Month: Jun 2024

    Room: Premium Double Bed room Lake View

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    shri n.

    Ek to sadak se baht hi u par ek bar chale jao to niche utarne ka man hi nah-in karta dusra kamre chhote hain aur bathroom mein in-hone dental kit vagaira kuchh nah-in di

    Travel Month: May 2024

    Room: Premium Double Bed room Lake View

    3.0

    Average stay

    jitender s.family

    Rooms are very small, family suite is wrost. No proper cleannesses, unhygienic place. Kitchen was not good. No parking facility in nearby area. Staff was good. Lake view available as per description.

    Travel Month: May 2024

    Room: Deluxe Room Lake view

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    neeraj m.family

    not worth to stay over there. just an average. nothing like as publish. overpriced / difficult to found... wasted 2 hours just to find the hotel, as number mentioned was also wrong.

    Travel Month: May 2024

    Room: Deluxe Room Lake view

    2.0

    Poor Stay

    sachin k.loyalty-icon

    Hotel was so bad condition. As per book value it's not good. There was very bad and dirty and small kitchen. breakfast also not good.Overall Hotel was very bad.I personally not recommended any one to stay in this hotel.. Bad. In the bed there is bedbuges . At 23/5/24 11pm we complaint about so many bed buges in bed but hotel staff refused tu change my room. Bad cleaness....

    Travel Month: May 2024 (3-Night Stay)

    Room: Premium Double Bed room Lake View

    3.0

    Average Stay

    rohit p.family

    The hotel charges are high as per facilities provided, blankets were not clean, no intercom, rest the staff is good and cooperative at this rate there are many accomodations with better facilities.

    Travel Month: May 2024

    Room: Premium Double Bed room Lake View

    1.0

    Terrible Stay

    pranab b.family

    1- terrible.

    Travel Month: May 2024 (3-Night Stay)

    Room: Premium Double Bed room Lake View

    4.0

    Stay best

    urmit a.group

    Hotel is the best but his price are so high and hotel view is so beautiful and room are so big.

    Travel Month: May 2024

    Room: Premium Family Room lake view

    1.0

    Terrible Stay

    rahul k.

    Hotel panorama shows us lots of pic gallery but if I visited there it's shows so different and here you mentioned lake view but after visit there it's shows us other room and it's totally fairless and it's totally different after getting room 👍

    Travel Month: May 2024

    Room: Premium Double Bed room Lake View

    1.0

    Terrible Stay

    vishal s.

    Poor service and rooms are very small, no food available

    Travel Month: Mar 2024

    Room: Deluxe Room

    5.0

    Good stay

    raj k.loyalty-icongroup

    Staff was friendly and cooperative and the property is at prime location. Didn’t get the chance to eat food at property since plenty of options was available at 200-400mtrs.

    Travel Month: Mar 2024

    Room: Family Room

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