food was excellent, very fresh and good quality and variety. very thankful. but the servers have a lot of ego and grumpiness in serving. food is made and served with love. one particular server always shouted and had a ill face all the time. i went for breakfast at 9am, official time was 8-9:30am. when the poha ran out and i aske for some more because that was the only option along with toasts, he was very rude in his reply and said , ü think we will serve u all day here?"after that 3rd moring, i dint bother talking to anyone at the food hall.. there is no facility, my kids coud not even wait in the ac reception to talk to their cousin. its a bit too strict and needs some happy vibrations.. every soul is gods creation, serve with love, or dont serve at all. room service , cleaning was all good.. there are so many huge halls empty and dirty, stacked with beddings and furniture, perhaps one hall or a small part of it, could be a reading library for guests. people throwing trash from the top floors are alla ccumulated in a net, you can see this fromt the 2nd floor lift window, looks like no one cleans that part
Gobinddham ( Hindu spiritual living ) pure veg has replied on Sun Apr 06 13:34:03 IST 2025
Dear [Guest Name],
Thank you for your feedback. We're pleased to hear you enjoyed the food quality and variety. However, we sincerely apologize for the service experience you encountered. This is not the level of hospitality we aim to provide, and we will address this with our team to ensure better guest interactions moving forward.
We also appreciate your suggestions about adding a reading library and will consider this as we enhance our facilities. Additionally, we will ensure the cleanliness of the areas you mentioned is promptly addressed.
Thank you again for your comments, and we hope to have the opportunity to welcome you back for a more positive experience.
Warm regards,
Gobinddham Manjhand Darbar