We were 4 people and came to ooty for the first time. We were very skeptical about our stay but when we checked-in here, the staff helped in every possible way. They made our stay very cozy and comfortable by bringing hot drinking water pro-actively, suggesting reasonable ways to visit maximum places and even bringing food from outside when we requested. We will definitely be coming here again when visiting ooty and recommend the same to you as well! enjoy stay at g k heritage in ooty, queen of the nilgiris!