The property boasts a prime location in central Kolkata, making it convenient for accessible transport and nearby eateries. While many guests noted cleanliness and courteous staff, the overall experience is marred by small and poorly maintained rooms that often lack essential amenities like remote controls for AC and adequate bathroom space. Guests frequently mentioned rude staff behavior and additional charges for basic facilities. Overall, it presents a budget-friendly option, but expectations should be managed regarding comfort and services.