The property boasts a prime location in Tagore Park with nearby food options. While some guests appreciated the cooperative staff and timely service, many highlighted the shabby room conditions, lack of cleanliness, and inadequate facilities. Issues with small, converted rooms, broken beds, and poor maintenance were common complaints. Some guests found the experience overall lacking, particularly noting misleading photos and bad smell. Although there are positive mentions of service, the room quality left much to be desired.