The property suffers from severe maintenance issues, with multiple guests reporting dirty rooms, broken amenities, and serious cleanliness concerns. Complaints include cockroaches, ineffective air conditioning, and unhelpful staff. The promised complimentary breakfast and basic necessities like toiletries are often lacking. Guests noted the hotel's prime location but emphasized that the facilities do not match their expectations, leading to a disappointing experience overall. Beware of misleading online images—this place seems far from its advertised standards.