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Review Of FabHotel Surbhi

Name: FabHotel Surbhi
Address: Plot No: 37, Zone-II, Maharana Pratap Nagar, Bhopal, Madhya Pradesh, 462011, Bhopal, 462011, IN
Price range: FabHotel Surbhi Price starts at INR 1,239/Night
Rating: 2.3

Zone - 2, Bhopal

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User Rating & Reviews

everyone
couple
solo

2.3

Average

12 Ratings, 6 Reviews

excellent

25%

very good

average

poor

bad

58%

Last 10 Customer Ratings (Latest First)

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Positive first

1.0

Terrible Stay

shubham s.

One of the worst hotel i have stayed at. I paid for breakfast while booking but they did not provide me any breakfast. Also the bed and pillow were dirty .

Travel Month: Aug 2025

Room: Deluxe Room

FabHotel Surbhi has replied on Sat Aug 30 15:56:05 IST 2025

We regret the inconvenience caused during your stay. We have noted your feedback regarding breakfast service and room cleanliness, and the same has been taken up with the concerned team for immediate improvement. This is not the experience we want our guests to have, and we assure you that corrective measures are being implemented to prevent recurrence. We sincerely hope you will allow us another chance to serve you better.

1.0

Terrible Stay

vaibhav g. loyalty-icon

1st room which was allocated, was smelling very bad and it was not the same room which was shown while booking. Later they changed the room and it was also smelling but we managed with it. Ac was at the lowest temperature but was not cooling at all. When we complained to the staff they asked to change to the 1st room again.

Travel Month: Apr 2024

Room: Deluxe Room

FabHotel Surbhi has replied on Tue Apr 09 16:15:01 IST 2024

Hi Vaibhav, we sincerely apologize for the challenges faced during your stay. Your comfort is our priority. Hope to see you soon again!Best Regards,FabHotels

2.0

Poor Stay

lavesh.

Very bad service

Travel Month: Oct 2023 (7-Night Stay)

Room: Deluxe Room

FabHotel Surbhi has replied on Mon Oct 30 14:43:25 IST 2023

We're sorry to hear that you had a bad experience. Your satisfaction is important to us, and we would like to address the issues you faced. If you could provide more specific details about your concerns, it would help us to improve our services. Please feel free to share any additional feedback, and we will do our best to resolve any issues. Thank you for your input.

5.0

Excellent good facilities

shubham m.solo

Excellent good facilities and good behaviour clean facility nice environment greenery around the area

Travel Month: Oct 2023

Room: Deluxe Room

FabHotel Surbhi has replied on Sat Oct 28 16:45:56 IST 2023

Thank you for sharing your positive feedback! We're delighted to hear that you had an excellent stay and appreciated the good facilities, cleanliness, and the pleasant environment around the area. We aim to provide the best experience for our guests, and it's great to know that you enjoyed your time with us. If you have any other comments or suggestions, feel free to let us know. We look forward to hosting you again in the future!

1.0

Terrible Stay

pramod.

1. It is very terrible! 2. First of all rates are high. Breakfast was very lower class, we asked to upgrade as per expectation, but clearly denied. 5. The reception staff is very rude.

Travel Month: Jun 2023

Room: Deluxe Room

FabHotel Surbhi has replied on Tue Jun 27 14:05:42 IST 2023

We are sorry to hear about your disappointing experience. We apologize if the rates did not meet your expectations and if the breakfast fell below your standards. Regarding the upgrade request, we apologize for any miscommunication. We value your feedback and will address the issue with our reception staff to ensure improved customer service. Your satisfaction is important to us, and we appreciate your valuable input.

1.0

Terrible Stay

vijay n.

Dirty room and linen, cockroach sighting, comode flush not working, no mirror in bathroom/wash basin, Booking was including breakfast @ rs. 250 extra, but hotel offers only poha or veg sandwich (only one item) and tea which would not cost more than Rs. 100. Breakfast ordered at 7.30am, but not served till 8.30 inspite 2-3 reminders; so finally we compromised on only bread-butter and tea and checked-out. FabHotel group posts lot of good photos, but seems doing not enough to deliver such quality to the guests.

Travel Month: May 2023

Room: Deluxe Room

FabHotel Surbhi has replied on Tue Sep 23 13:58:49 IST 2025

Thank you for sharing your detailed feedback. We sincerely regret the inconvenience caused due to cleanliness, breakfast service, and bathroom facilities. Your concerns are taken seriously, and we’ll review and improve these areas to provide a better guest experience.