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You are booking hotel for more than 30 days

Review Of FabHotel Surbhi0123401234

Zone - 2, Bhopal | 1.5 km drive to Sagar Gaire

    User Rating & Reviews

    • everyone
    • couple
    • solo
    2.3
    Average

    12 Ratings, 6 Reviews

    excellent
    25%
    very good
    0%
    average
    8%
    poor
    8%
    bad
    58%

    Sort by:

    Positive first
    1.0

    Terrible Stay

    shubham s.

    One of the worst hotel i have stayed at. I paid for breakfast while booking but they did not provide me any breakfast. Also the bed and pillow were dirty .

    Travel Month: Aug 2025

    Room: Deluxe Room

    FabHotel Surbhi has replied on Sat Aug 30 15:56:05 IST 2025

    We regret the inconvenience caused during your stay. We have noted your feedback regarding breakfast service and room cleanliness, and the same has been taken up with the concerned team for immediate improvement. This is not the experience we want our guests to have, and we assure you that corrective measures are being implemented to prevent recurrence. We sincerely hope you will allow us another chance to serve you better.

    1.0

    Terrible Stay

    vaibhav g.loyalty-icon

    1st room which was allocated, was smelling very bad and it was not the same room which was shown while booking. Later they changed the room and it was also smelling but we managed with it. Ac was at the lowest temperature but was not cooling at all. When we complained to the staff they asked to change to the 1st room again.

    Travel Month: Apr 2024

    Room: Deluxe Room

    FabHotel Surbhi has replied on Tue Apr 09 16:15:01 IST 2024

    Hi Vaibhav, we sincerely apologize for the challenges faced during your stay. Your comfort is our priority. Hope to see you soon again!Best Regards,FabHotels

    2.0

    Poor Stay

    lavesh.

    Very bad service

    Travel Month: Oct 2023 (7-Night Stay)

    Room: Deluxe Room

    FabHotel Surbhi has replied on Mon Oct 30 14:43:25 IST 2023

    We're sorry to hear that you had a bad experience. Your satisfaction is important to us, and we would like to address the issues you faced. If you could provide more specific details about your concerns, it would help us to improve our services. Please feel free to share any additional feedback, and we will do our best to resolve any issues. Thank you for your input.

    5.0

    Excellent good facilities

    shubham m.solo

    Excellent good facilities and good behaviour clean facility nice environment greenery around the area

    Travel Month: Oct 2023

    Room: Deluxe Room

    FabHotel Surbhi has replied on Sat Oct 28 16:45:56 IST 2023

    Thank you for sharing your positive feedback! We're delighted to hear that you had an excellent stay and appreciated the good facilities, cleanliness, and the pleasant environment around the area. We aim to provide the best experience for our guests, and it's great to know that you enjoyed your time with us. If you have any other comments or suggestions, feel free to let us know. We look forward to hosting you again in the future!

    1.0

    Terrible Stay

    pramod.

    1. It is very terrible! 2. First of all rates are high. Breakfast was very lower class, we asked to upgrade as per expectation, but clearly denied. 5. The reception staff is very rude.

    Travel Month: Jun 2023

    Room: Deluxe Room

    FabHotel Surbhi has replied on Tue Jun 27 14:05:42 IST 2023

    We are sorry to hear about your disappointing experience. We apologize if the rates did not meet your expectations and if the breakfast fell below your standards. Regarding the upgrade request, we apologize for any miscommunication. We value your feedback and will address the issue with our reception staff to ensure improved customer service. Your satisfaction is important to us, and we appreciate your valuable input.

    1.0

    Terrible Stay

    vijay n.loyalty-icon

    Dirty room and linen, cockroach sighting, comode flush not working, no mirror in bathroom/wash basin, Booking was including breakfast @ rs. 250 extra, but hotel offers only poha or veg sandwich (only one item) and tea which would not cost more than Rs. 100. Breakfast ordered at 7.30am, but not served till 8.30 inspite 2-3 reminders; so finally we compromised on only bread-butter and tea and checked-out. FabHotel group posts lot of good photos, but seems doing not enough to deliver such quality to the guests.

    Travel Month: May 2023

    Room: Deluxe Room

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