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Malviya Nagar, Bhopal | 2.9 km drive to Madhya Pradesh Tribal Museum
79 Ratings, 25 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a prime location near major tourist spots, making it super convenient for sightseeing. Guests rave about the delicious food and excellent hospitality, particularly highlighting the attentive and friendly staff. The ambiance is clean and well-maintained, enhancing the overall experience. While some felt rooms were a tad cramped, many enjoyed their stay and found the services to be commendable. Great for business travellers and families alike!
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Good Stay
The stay was good staff was humble and helpfull....overall comfortable stay
Room: Luxury Room
Good Stay
Room was in Good condition and clean Room service was nice Breakfast is also very good
Room: Luxury Room
Best breakfast,best location, best staff
So supportive So articulate So clean Recommended to stay for family and couples Staff is really helpful
Room: Executive Room
Hotel Heera Residency
Dear Guest Thank you so much for the 4-star review! We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon! Thanks Hotel Heera Residency
Disappointing Experience at Hotel HEERA Residency – Not Recommended
I had one of the worst experiences staying at Hotel HEERA Residency and would not recommend it to anyone. I regularly travel for work and typically stay 7–10 days a month in various hotels. This time, my stay at HEERA Residency, Bhopal, was far from satisfactory. Firstly, the room I was given was much smaller than what was shown in the images on their website. It felt like a bait-and-switch situation. Despite booking a "Luxury Room," there was absolutely no difference between the Luxury, Deluxe, and Executive rooms—except the price. Charging extra for a luxury room that offers nothing additional is unacceptable. Breakfast was supposedly included in my booking, but no one informed me about it. They didn’t even bother to call or remind me. This happened on two separate occasions. For a hotel that claims to offer decent service, this level of communication is disappointing. Additionally, I checked out two hours late while waiting for someone to pick me up. As every hotel provide late checkout if available, I requested not to be charged, yet I was billed 30% extra. There was no prior mention of late checkout charges, which should have been clearly communicated at the time of check-in. To top it off, the behavior of the staff—especially at the front desk—was unprofessional and rude. They lacked basic customer service skills and seemed to have an unnecessary attitude. The hotel seriously needs to invest in training or hiring more professional and courteous staff. Overall, it was a very bad experience, both in terms of accommodation and service. There are definitely better properties available in Zone-2, Bhopal. I would recommend exploring other options.
Room: Luxury Room
Best hotel in bhopal
The stay was great, food at anmol restaurant and the saffron sky restaurant is amazing. Moreover, cleaning staff is also very humble and good. It is safe for women as well.
Room: Deluxe Room
Hotel Heera Residency
Dear Guest Thank you so much for the 5-star review! We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon! Thanks Hotel Heera Residency
good choice for pax, value for money
location is good, food was good, rooms should be bigger, staff was cooperative, little parking issue
Room: Executive Room
Hotel Heera Residency
Dear Guest Thank you so much for the 4-star review! We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon! Thanks Hotel Heera Residency
Excellent Stay
3
Room: Executive Room
Hotel Heera Residency
Dear Guest Thank you so much for the 5-star review! We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon! Thanks Hotel Heera Residency
Excellent Stay
Nice, clean well maintained hotel. Food was delicious and enjoyed the great hospitality
Room: Executive Room
Hotel Heera Residency has replied on Tue Apr 01 17:49:43 IST 2025
Dear Mr Ajoy Kumar Sinha,Thank you for your kind words.We're thrilled to hear you had a great experience with our hotel, food, and hospitality. We look forward to welcoming you again soon.
Excellent Stay
coupleit was a good experience, The rooms were clean and the staff was very helpful and welcoming. Especially the old person who handles the Buffe breakfast had amazing hospitality skills just giving 5 due to him
Room: Luxury Room
Hotel Heera Residency has replied on Fri Mar 07 18:16:57 IST 2025
Dear Mr Sumit Vadodaria,Thank you for your feedback! We're happy to hear you had a good experience. We hope to welcome you back soon!
Terrible Stay
Did not enjoy the stay at all. The wc was very dirty, covered in yellow and black waste. We called the housekeeping person, who apparently told as that it is ‘clean’. We then pushed him to clean more and even after that the commode was quite disgusting. He also used the same mop to clean the toilet and the room floor. Bed sheets also had yellow marks on them.
Room: Executive Room
Hotel Heera Residency has replied on Sat Feb 15 15:41:58 IST 2025
Dear Ms Diya Biji,We sincerely apologize for the unpleasant experience you had during your stay. Cleanliness is our top priority, and we're deeply concerned to hear about the issues you encountered. We will address this with our housekeeping team to ensure better standards and avoid any recurrence. Your feedback is invaluable in helping us improve, and we hope to make things right for future guests.
Excellent Stay
Excellent
Room: Executive Room
Hotel Heera Residency has replied on Fri Feb 07 16:08:00 IST 2025
Dear Mr Gautam Kumar,Thank you so much for the excellent review! We're thrilled to hear you had a fantastic stay. We hope to welcome you back again soon for another great experience!
Best hotel in bhopa
Our stay in he-era residency was very nice. Location is near to all tourist points. Staff is very polite and helpful. I have not tried food in hotel, but 2, 3 best options for breakfast and lunch were on walking distance. Local transportation is convenient by auto. Better to use ola.
Room: Executive Room
Hotel Heera Residency has replied on Fri Feb 07 16:09:01 IST 2025
Dear Mr Ganesh Chevale,Thank you for your wonderful review! We’re so glad to hear that you had a great stay at Heera Residency. It’s great to know that our location, staff, and nearby food options made your visit enjoyable. We also appreciate the transportation tip! We hope to welcome you back soon for another amazing stay!
Excellent Stay
The location was in the centre of the city and the services they offered were very good and fitting my needs .
Room: Executive Room
Hotel Heera Residency has replied on Fri Mar 07 18:17:30 IST 2025
Dear Mr Mahesh Yadav,Thank you for your feedback! We're glad you enjoyed the central location and found the services to be just what you needed. We look forward to hosting you again!
Not upto the mar
The hotel location is good as it is near the main city area and new market. The check in process was smooth and not much trouble. However, the room is very cramped and was not at all ventilated. No window to the room and fills suffocate if the ac is not on. The room was clean however the bedding is not fresh and has permanent yellow stains. The ac was just blowing cold air and not at all heating or maintaining temperature. The toilet was clean with provision of hot water. The breakfast do not have many options and oily food is the main item of the breakfast. The tea was great. Overall, service is good but infrastructure wise it is lacking or unable to meet the expectations. Overall, i will not stay here again and also will not recommend others to stay.
Room: Executive Room
Hotel Heera Residency has replied on Tue Jan 28 16:06:05 IST 2025
Dear Mr Kanak Karambelkar"Thank you for sharing your detailed feedback. We’re glad to hear you liked the location and check-in process, but we sincerely apologize for the issues you faced with the room, amenities, and breakfast. Your concerns will be addressed to improve the overall experience for our future guests. We appreciate your input and hope you'll consider giving us another chance"
Good Stay
Room is little bit small but over all hotel is gud and food is also gud.
Room: Luxury Room
Hotel Heera Residency has replied on Tue Dec 17 17:26:35 IST 2024
Dear Mr shashank Chaudhary,Thank you for your feedback! We're glad to hear that you had a good stay and enjoyed the food. We appreciate your comments about the room size and will consider this as we work to improve. We look forward to welcoming you again!
Excellent Stay
It was a very good experience in staying. Staffs were nice. Everything clean
Room: Executive Room
Hotel Heera Residency has replied on Wed Dec 11 17:27:51 IST 2024
Dear Mr Sayak Patra,Thank you for your feedback! We're delighted to hear you had an excellent stay and enjoyed the cleanliness and friendly service. We look forward to welcoming you again!
Excellent Stay
Very co-operative staff. Neat and clean stay. Good food and ambience
Room: Executive Room
Hotel Heera Residency has replied on Fri Nov 15 16:57:40 IST 2024
Dear Miss Priyanka Singh, I'm so glad to hear you had an excellent stay! If you'd like help drafting a review or sharing more details, feel free to let me know. Your positive experience could help others decide on this hotel as well!
Excellent Stay
Very kind staff. Good service. Nice and clean accomodations. Highly recommendable hotel. Extremely clean room. We loved the contemporary design.
Room: Executive Room
Hotel Heera Residency has replied on Fri Nov 15 16:58:34 IST 2024
Dear Mr Pushpraj Ajnare, I'm so glad to hear you had an excellent stay! If you'd like help drafting a review or sharing more details, feel free to let me know. Your positive experience could help others decide on this hotel as well!
Decent stay for business travel
businessDecent stay. Conveniently located, good food. Hygiene is good. Good for business travellers. Can stay again
Room: Executive Room
Hotel Heera Residency has replied on Fri Nov 15 17:00:42 IST 2024
Dear Mr Samir N"Thank you for your feedback! We're glad to hear your stay met your business travel needs. We look forward to welcoming you again soon"
Excellent stay in luxury room
Luxury room i stayed with family, nice hotel, clean environment, good location near new market, polite staff, nice veg food, food is comparatively costly.
Room: Luxury Room
Hotel Heera Residency has replied on Fri Nov 15 17:02:14 IST 2024
Dear Mr Arun Kumar Jana"Thank you for your kind words! We're thrilled to hear you had an excellent stay in our luxury room. We look forward to welcoming you back for another exceptional experience"
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