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Review Of Hotel Western, Bhopal.0123401234

Kolar Road, Bhopal

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    87 Ratings, 21 Reviews

    excellent
    18%
    very good
    32%
    average
    17%
    poor
    17%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 1
    • 2
    • 3
    • 4
    • 4
    • 4
    • 4
    • 2

    Rating Categories

    • Location3.8
    • Cleanliness4.0
    • Food3.2
    • Value For Money3.3
    • Facilities3.2
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the property's location near the airport and early check-in flexibility. While some found the food tasty and the staff helpful, others reported issues like non-working ACs, cleanliness problems, and uncomfortable bathrooms. Overall, experiences were mixed, with some enjoying family-friendly space while others faced challenges with service and facilities.

    Sort by:

    Positive first
    2.0

    Poor Stay

    vedant s.

    Hotel stay was not great as expected, AC’s were not cooling, rooms were smelling, few issues with washroom water tap leakage as well. We requested hotel staff, after there initial reluctance they complied with our request.

    Travel Month: Jun 2025

    Room: Standard Rooms

    1.0

    Terrible Stay

    santosh s.

    बहुत ही ख़राब अनुभव रहा होटल स्टाफ उनट्रैंड है नाही रूम क्लीन किया गया ओर नाही कॉल का answar दिया गया

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room

    5.0

    pleasant stay at bhopal lovely stay always

    sudarshan j.business

    lovely stay at bhopal , allowed early checkin without any hassle , good staff and reception team with good food

    Travel Month: May 2025

    Room: Standard Rooms

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    mamtaz b.solo

    excellent staying with all comfort and care of service provider.Location was excellent within safe distance from airport. Very good hospitality and tasty foods.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Standard Rooms

    Hotel Western, Bhopal. has replied on Wed May 21 22:55:38 IST 2025

    Dear Guest Thanks for sharing your valuable feedback.

    5.0

    Real value of money

    prakash k.loyalty-iconbusiness

    Stay excellent food is good and cleanness is good bathroom is nice all the things are very good i found the location from makemytrip app

    Travel Month: Dec 2024

    Room: Standard Rooms

    3.0

    Average Stay

    bhaskar g.

    The room was neat and clean but washroom was just okay. The standard of toiletries provided was not good. Also, the ceiling fan was not working and despite complaints it was not resolved

    Travel Month: Oct 2024

    Room: Executive

    3.0

    Need to improve

    nelson l.family

    Hotel room is good for stay but bathroom is not good. Toilet and bathing in same side which has no room to sit on the toilet. Need to be cleaned.

    Travel Month: Sep 2024

    Room: Standard Rooms

    • user photos
    • user photos
    • user photos
    5.0

    Overall good, stay and in this price range, it’s very good hotel

    prakash k.loyalty-iconcouple

    No doubt, the food is very good, room is also very comfortable, especially your dal fry and rice is-ta office, very nice and cooperative overall line is also very good

    Travel Month: Aug 2024

    Room: Standard Rooms

    2.0

    Poor Stay

    manoj b.

    Ac of room no. 321 was not working. We were shifted to 317 in this room hot water was not coming.

    Travel Month: Jul 2023

    Room: Standard Rooms

    1.0

    Terrible Stay

    kartik m.

    Pathetic experince. No non vegetarian food in this hotel. But its in there menu card. Ac not working

    Travel Month: Jun 2023

    Room: Standard Rooms

    1.0

    Terrible Stay

    kartik m.

    I called your call centre .the ac was not working. Now the hotel shifted my room. Since early morning i am not able to sleep. What images you want for that. Horrible. Experience. Now i will book by booking.com trivago. The call centre lady says sir u have not booked an ac room. Since 24 hours i am in an ac room. Your call centre is helpless

    Travel Month: Jun 2023

    Room: Standard Rooms

    4.0

    Good Stay

    santosh k.

    It was nice stay and respondent attended properly

    Travel Month: May 2023

    Room: Standard Rooms

    • user photos
    4.0

    Nice room

    ashish p.family

    Room quality is good but as a rate bad quality and interior in normal. Spring bads are there. Other wise room service and all good

    Travel Month: May 2023

    Room: Executive

    1.0

    Water issue

    saurabh k.loyalty-icongroup

    Location is good but bathrooms stink and no water availability till tanker comes

    Travel Month: Jan 2023

    Room: Standard Rooms

    3.0

    Hygiene was not good, breakfast was not upto mark

    sunil p.loyalty-iconfamily

    Breakfast was not upto mark hygiene was also not upto mark

    Travel Month: Jan 2023

    Room: Standard Rooms

    1.0

    Worst stay

    monica m.loyalty-iconbusiness

    I had given a standard classic room where bedsheets were smelly and not properly cleaned, bathroom is really very small where you can't even sit properly for toilet, in the washroom you won't get hot water untill and unless you don't throw 4 buckets of cold water from the tap, staff is uneducated and not trained properly, when i entered in the hotel there were no security gurad also who can help me to pick up my luggage. Guard was watching tv inside in the restaurant. Food is tasteless. Room was very cold during winter no heater facility. I wanted to cancel my booking but they didn't do that and said no refund also if i cancel booking. Property is not comfortable and safe for women's those who are traveling alone.

    Travel Month: Jan 2023

    Room: Standard Rooms

    • user photos
    • user photos
    • user photos
    4.0

    nice stay

    martina s.family

    good space for a family, the hotel is family friendly

    Travel Month: Dec 2022

    Room: Standard Rooms

    3.0

    Average property

    ranjeet k.business

    This property is average property

    Travel Month: Nov 2022

    Room: Standard Rooms

    3.0

    Decent stay but could be better

    aniket u.loyalty-iconfamily

    Decent rooms but beds were spring mattresses and were very bouncy, staff were not much helpful as the booking was done through makemytrip. Geysers were not working as the not much rooms were occupied hence had to ask for hot water which was served through buckets

    Travel Month: Aug 2022 (4-Night Stay)

    Room: Standard Rooms

    3.0

    Average

    keshvi p.family

    Location is good but they can provide better food service, they should provide milk powder, tea, coffee sachet at room, no kettle facility.

    Travel Month: Jun 2022

    Room: Standard Rooms

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