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Maharana Pratap Nagar, Bhopal
40 Ratings, 13 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the location, being close to the passport seva kendra in Bhopal, and some mention good staff behavior and service. However, many reviews highlight issues like poor cleanliness, leaking toilets, and inadequate security. A few also noted that rooms did not match expectations, particularly with non-AC rooms being provided when AC was paid for.
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Terrible Stay
the bathroom toilets leaked dirty water all over the floors. the bed had white sheets turned yellow. there were bud bugs and the property didn't offer sealed water bottles (they filled water from somewhere). they also didn't have proper security.
Room: Deluxe Non Ac Room
Terrible Stay
It was terrible. Room was non ac. Room was not proper clean. I paid for ac room and got non ac.
Room: Standard Non-Ac Room
Hotel Royal Star has replied on Thu Oct 12 16:38:43 IST 2023
Dear Mr ARVIND SHARMA, we feel very sorry to hear from you that you did not have a pleasant experience at our Hotel on your last stay with us. This is not the actual standard that we maintain in our Hotel and this might have happened due to some temporary cause. We try our best in every possible way to provide a comfortable stay experience to our guests. Request you to give us a second chance to show our hospitality services on your next visit to the City.
Excellent Stay
Stay was very good comfortable room & good room service. My experience was very good. Staff owner all good
Room: Standard Non-Ac Room
Hotel Royal Star has replied on Thu Jul 20 16:26:52 IST 2023
Dear Mr. S mahadev das,Thank you for taking out your precious time to write us a review. We are extremely humbled and grateful that you enjoyed our services. Thank you for appreciating our property. Guests such as yourself are the true inspiration behind our philosophy towards hospitality. Our effort remains to continuously engage in guest satisfaction and service excellence. Please choose us again for your stay and give us a chance to serve you with a top-notch experience. We will be pleased to serve you again.
Decent stay
In proximity to the passport seva kendra bhopal, minimalistic stay place at a decent price. Moderately clean and decent
Room: Standard Non-Ac Room
Hotel Royal Star has replied on Thu Jul 20 16:27:41 IST 2023
Dear Mr. Rohit Jaiswal, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Pathetic
soloRoom was so small, not a good deal. Needed cleanness. My personal experience was very poor.
Room: Standard Non-Ac Room
Hotel Royal Star has replied on Thu Jul 20 16:28:16 IST 2023
Dear Mr. RAHUL PAWAR, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering of your needs as much as you enjoyed your stay. Take care!
Average Stay
It is a good hotel in the range of 500 to 600. Perfect place to stay.
Room: Standard Non-Ac Room
Hotel Royal Star has replied on Thu Jul 20 16:28:46 IST 2023
Dear Mr.dinesh Kalawat, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I’m looking forward to having you again as a guest in our hotel.
Excellent
Nice one all things staff very gud behaviour. Decent room & facilities.
Room: Standard Non-Ac Room
Hotel Royal Star has replied on Thu Jul 20 16:29:21 IST 2023
Dear Mr. Amresh Kumar, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to know that you enjoyed your accommodations, as well as the services. Our Hotel aims to provide a truly unique experience, We are incredibly grateful that you took the time out to leave us this note. Our Hotel values customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
Average Stay
Hotel royal star is ok hotel it is not value for money
Room: Standard Non-Ac Room
Hotel Royal Star has replied on Thu Sep 01 17:09:15 IST 2022
Dear mr. Mayank bhavsar, your feedback is valued much. We seek to serve you again on your next visit to the city.
Good experience
Staff behaviour & food is good but cleaning is not good
Room: Standard Non-Ac Room
Hotel Royal Star has replied on Thu Sep 01 17:12:08 IST 2022
Dear mr. Shivam soni, thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Nice stay
Nice stay good hotel nice staff
Room: Standard Non-Ac Room
Hotel Royal Star has replied on Mon Apr 18 16:41:57 IST 2022
Dear mr shubham kanwar, thank you so much for your valuable feedback. We highly value views, opinions and feedback from our guests. We are glad that you had a comfortable stay. Hope to serve you again.
Good for normal room
Its good for staying in hotels
Room: Standard Non-Ac Room
Hotel Royal Star has replied on Thu Dec 30 18:24:04 IST 2021
Dear guest ajaykumar singh, thank you for choosing our hotel. We are happy that you enjoyed your stay and we are forward to having you again as a guest in our hotel.
Privacy violation
Staff behaviour not good privacy not maintained
Room: Standard Non-Ac Room
Hotel Royal Star has replied on Tue Nov 09 18:04:02 IST 2021
Dear mr. Kapil, we are extremely sorry that your experience did not match your expectations with us. It is so disheartening to see our valued guests unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future.
Location
Location is too good. All the places needed are around it
Room: Deluxe Room
Hotel Royal Star has replied on Tue Nov 09 18:04:46 IST 2021
Dear mr, tashalim, thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
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