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Review Of Hotel Smriti Grand Bhopal0123401234

Gulmohar Colony, Bhopal

    User Rating & Reviews

    • everyone
    • business
    • family
    1.5
    Poor

    4 Ratings

    excellent
    0%
    very good
    0%
    average
    25%
    poor
    0%
    bad
    75%
    3.0

    Feedback on stay at hotel smitri

    sachin k.business

    I am a professional consultant and visited my client in bhopal regarding the same. I stayed in the hotel for three day & two nights. (1) hotel lacks proper staff necessary for hospitality. No trained or skilled reception attendant. A peon & security guard are managing the services. (2) poor communication system. Intercom don't work. (3) no wi-fi internet. (4) no tv / cable entertainment amenity as cable network recharge is exhausted and there no responsible person to look into it. (5) hotel do not offer breakfast & food. (6) however, at-least morning tea shall be provided. Hotel can include it in tariff. (7) observed unethical activities ( renting room to college students by the peon / attendant probably on hourly basis)

    Travel Month: Aug 2023

    Room: Luxury Room

    Hotel Smriti Grand Bhopal has replied on Wed Sep 13 17:46:19 IST 2023

    Dear Mr Sachin Khandeparkar, Thank you for providing us with your feedback. We're sorry to acknowledge that you were unsatisfied with your experience.I hope you visit again and give us a chance for improvement.

    1.0

    Rooms, toilets and beds are very dirty

    sudip m.family

    Rooms, toilets and beds are very dirty - not at all fit for stay. Totally wastage of money. Room services are also very poor.

    Travel Month: Jul 2023

    Room: Luxury Room

    Hotel Smriti Grand Bhopal has replied on Tue Jul 18 11:13:37 IST 2023

    Dear Mr Sudip Mahapatra, I'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to See our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.

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