We had an overall good experience during our stay, but there were a few disappointing aspects. One of the main reasons we chose this property was the swimming pool, but unfortunately, it was not cleaned. Despite requesting multiple times for it to be cleaned, the hotel staff did not respond or take any action, which meant we couldnât use the pool at all.
Additionally, when we requested room slippers, we were informed that slippers were not available in the hotel, which was quite surprising given the standard of the property.
While the stay was comfortable otherwise, the lack of basic amenities and poor response from the staff regarding the swimming pool definitely impacted our overall experience.