The property has received overwhelmingly negative feedback from guests. Common complaints include dirty towels, mattresses, and bedsheets, along with major pest issues like cockroaches and bed bugs. Many guests reported a lack of essential amenities such as hot water, proper locks, and room service. The overall condition of the rooms was deemed unsafe and unclean, with noisy fans and poor bathroom facilities. Additionally, guests were disappointed with the absence of breakfast and restrictions on outside food.