The property has faced multiple complaints about cleanliness, with guests reporting dirty rooms, broken furniture, and insects like bedbugs and cockroaches. There’s a serious lack of maintenance, with issues like non-working bathrooms and missing amenities. The location is misleading, creating confusion during check-in, and there’s minimal staff presence for assistance. Guests have expressed frustration over extra charges and poor service, highlighting the absence of basic facilities like food, security, or even a reception area.