The property offers a prime location near Munnar's center, making it convenient for sightseeing. Guests have highlighted the warm, friendly staff and the cleanliness of certain rooms. Many appreciated the value for money, especially in terms of spacious accommodations. However, concerns were raised about the basement rooms lacking ventilation and views, with some noting cleanliness issues in bathrooms and common areas. Breakfast options were limited, and service quality varied, particularly during busy times.