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Family-friendly homestay with hill views & guided tours

Review Of Ekam Lodge | Lake & Mountain View

Tallital, Nainital | 4 minutes walk to Nainital Lake

    User Rating & Reviews

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    • couple
    • family
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    2.9
    Average

    132 Ratings, 68 Reviews

    excellent
    16%
    very good
    28%
    average
    15%
    poor
    15%
    bad
    26%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 1
    • 1
    • 1
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    • 4
    • 4
    • 4
    • 1

    Rating Categories

    • Location2.7
    • Cleanliness2.9
    • Value For Money2.4
    • Food2.9
    • Facilities2.7
    • Checkin Experience2.7
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    Reviews Summary

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    This property boasts stunning views that's perfect for couples, and the staff is generally friendly and helpful. Some guests enjoyed tasty food, and the cozy atmosphere made for a pleasant stay. However, cleanliness issues, particularly with bathrooms and rooms, have been highlighted, along with unreliable hot water service. Accessibility is challenging, especially for older guests, as reaching the property involves steep walks with no pick-up options. Value for money seems to be a concern for many.

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    Positive first
    1.0

    Terrible Stay

    ishaant s.couple

    very bad. very bad quality and no cleaning and not good at all in any way.

    Travel Month: May 2025

    Room: Double Bed ( No View )

    Ekam Lodge | Lake & Mountain View

    Hi Ishaant Sharmaa, We're truly sorry to hear that your experience did not meet expectations. We take your feedback seriously and would appreciate the opportunity to understand what went wrong so we can make things right. Please feel free to reach out to us directly with more details — your satisfaction is very important to us, and we’re committed to improving our service and quality. Thank you for bringing this to our attention. Best regards, Team Ekam Lodge

    1.0

    Terrible Stay

    ujjwal s.family with 1 kid

    Very dirty bathroom and bed.Very slow water commode. No drinking water. In bathroom, small small germs in bathroom water.Entry is very narrow and two levels of stairs, not ok for older and handicapped people.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Family Room Deluxe ( Lake and Mountain View )

    Ekam Lodge | Lake & Mountain View has replied on Sat May 03 10:52:54 IST 2025

    Dear Ujjwal Sinha, Greetings from Ekam Lodge, Nainital. We appreciate you taking the time to share your feedback with us. We are glad you enjoyed the view from the room your dining experience and our services. We apologize for the inconvenience caused to you. Please be assured that appropriate measures are being put in place. May we request you to kindly let us know a convenient time to reach you to understand any other concerns that you may have. Thank you for choosing Ekam Lodge, Nainital. Best Wishes, Puneet Singh Sawhney

    1.0

    Terrible Stay

    kartik g.couple

    The bathroom was smelling horrible, not clean at all. There were no toiletries in the bathroom. The geyser was not working. there was no option for warm drinking water. the food services there were terrible, no food available anytime of the day despite having a food menu card and a kitchen in the hotel. the price was very high, the bedroom and the bedsheets were not clean, very dusty and smelly

    Travel Month: Mar 2025

    Room: Double Bed ( No View )

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    Ekam Lodge | Lake & Mountain View has replied on Thu Mar 27 10:12:02 IST 2025

    Dear Kartik, We are absolutely disappointed that you had such an unpleasant experience with us. We have forwarded this to the respective departments and appropriate action shall be taken. Regards

    3.0

    Average Stay

    amarjeet c.couple

    Hotel was ok type good, bit issue was with Washroom geyser which was not working.

    Travel Month: Feb 2025

    Room: Double Bed ( No View )

    Ekam Lodge | Lake & Mountain View has replied on Fri Mar 14 09:40:15 IST 2025

    Dear Guest, Greetings from Ekam Lodge, Nainital. Your feedback with regard to the geyser has been noted and is being looked into by the concerned team. Thank you

    1.0

    Terrible Stay

    sandry h.solo

    The guy dnt corportive. Rugh behaviour. Room also dirty .unhygienic bedsheet and corten.washroom too much dirty

    Travel Month: Dec 2024

    Room: Double Bed ( No View )

    Ekam Lodge | Lake & Mountain View has replied on Fri Mar 14 09:38:47 IST 2025

    Dear Sandry Hearts, We are absolutely disappointed that you had such an unpleasant experience with us. We will work on the improvements and ensure the utmost guest satisfaction. Thank you

    1.0

    Bad place

    tarun m.family

    Bathroom blocked and smelly. Very tiny rooms and tiny bathroom. Bad experience. Wouldn't recommend to anyone.

    Travel Month: Jun 2024 (4-Night Stay)

    Room: Double Bed ( No View )

    Ekam Lodge | Lake & Mountain View has replied on Wed Aug 14 11:00:48 IST 2024

    Dear Guest, Greetings from Ekam Lodge ! We appreciate your posting this candid feedback for our benefit and pointing out certain drawbacks in our operations for us to learn from. I sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. Warm Regards, Puneet Singh Sawhney

    2.0

    Not a good experience

    aman.family

    Rooms were so cold. Bed and blankets were wet. Tv was not working, we asked several times but they didn’t respond. There was so much noise during midnight. Service was not good. I was not happy

    Travel Month: Feb 2024

    Room: Double Bed ( No View )

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    Ekam Lodge | Lake & Mountain View has replied on Mon Mar 04 11:36:59 IST 2024

    Dear Guest, Greetings from Ekam Lodge, Nainital. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience. Thank you for choosing Ekam Lodge, Nainital. Best Wishes, Puneet Singh Sawhney

    1.0

    Smelly room

    gaurav g.family

    Room were very smelly. Beds. Were wett. Very dirty room and beds. Also. Very far from lake. 2 store y stairs to climb. No lift. Etc.

    Travel Month: Sep 2023

    Room: Double Bed ( No View )

    Ekam Lodge | Lake & Mountain View has replied on Wed Nov 01 14:54:14 IST 2023

    Dear Guest, Greetings from Ekam Lodge, Nainital. We are very disappointed to learn that you had an unpleasant experience at the hotel. Please accept our sincere apologies for the inconvenience you faced during your stay with us. We, here at Ekam Lodge, are determined to keep our guests comfortable and happy. We can assure you that we put a lot of emphasis on our quality standards and always strive to provide a delightful experience to our guests. Your feedback goes a long way in helping us improve our existing services and quality standards. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate actions. Thank you for choosing Ekam Lodge, Nainital. Best Wishes, Puneet Singh Sawhney

    4.0

    Nice look room

    ghayas u.family

    Room decorate a very romantic and can see a full view of nainital from one place. I want to stay again.

    Travel Month: Sep 2023

    Room: Double Bed ( No View )

    Ekam Lodge | Lake & Mountain View has replied on Wed Nov 01 14:55:07 IST 2023

    Dear Guest, Greetings from Ekam Lodge, Nainital. We are truly delighted to know that you had a memorable experience and enjoyed the hospitality and services of the hotel. We value our customers and understand how important it is to offer exceptional service. My entire team joins me in looking forward to welcome you back again and it will indeed be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Ekam Lodge, Nainital. Best Wishes, Puneet Singh Sawhney

    1.0

    Worst experience

    harsh v.loyalty-iconfamily

    Did not get hotel on time, tv not working, no electricity so no use of ac. Hotel was not clean and water every where.

    Travel Month: Aug 2023

    Room: Double Bed ( No View )

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    Ekam Lodge | Lake & Mountain View has replied on Wed Nov 01 14:53:25 IST 2023

    Dear Guest, Greetings from Ekam Lodge, Nainital. Thank you so much for taking the time to share your valuable feedback with us. It is with sincere regret that we note your dissatisfaction with your last stay with us. Our relationship with our guests is of paramount importance to us and we trust this experience will not impair your confidence in the quality of service that Accor is known to offer. Please rest assured, we have taken a serious look into your feedback and we will strengthen our focus on training in the specific areas that your review has highlighted. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you for choosing Ekam Lodge, Nainital. Best Wishes, Puneet Singh Sawhney

    4.0

    Good property with beautiful view

    purushottam m.family

    Good property with beautiful view and nice rooms. Only problem is to reach property as no conveyance available

    Travel Month: Jun 2023

    Room: Double Bed ( No View )

    Ekam Lodge | Lake & Mountain View has replied on Mon Jul 03 10:05:33 IST 2023

    Dear Guest, Greetings from Ekam Lodge, Nainital. We are truly delighted to know that you had a memorable experience and enjoyed the hospitality and services of the hotel. We value our customers and understand how important it is to offer exceptional service. My entire team joins me in looking forward to welcome you back again and it will indeed be my pleasure to assist you if you have any questions or concerns. Thank you for choosing Ekam Lodge, Nainital. Best Wishes

    1.0

    Not worth

    suman s.family

    Mushy smell in the room, smelly bedsheets, broken dustbin, geyser not working, used water bottles, 1/10 would not recommend anybody to stay there considering the money they charged and the facilities provided

    Travel Month: Jun 2023

    Room: Double Bed ( No View )

    Ekam Lodge | Lake & Mountain View has replied on Wed Jun 14 12:37:26 IST 2023

    Dear Guest, Greetings from Ekam Lodge, Nainital. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience. Thank you for choosing Ekam Lodge, Nainital. Best Wishes, Puneet Singh Sawhney

    4.0

    Good Stay

    varun s.

    Excellent place and hospitality

    Travel Month: Jun 2023

    Room: Double Bed ( No View )

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    Ekam Lodge | Lake & Mountain View has replied on Wed Jun 14 12:35:51 IST 2023

    Dear Guest, Greetings from Ekam Lodge, Nainital. Thank you for taking the time to review our hotel on this esteemed forum. We very much appreciate your comments regarding your stay at the Ekam Lodge, Nainital. I am delighted that your stay was comfortable and enjoyable at our hotel. Many thanks for your compliments on the warm hospitality extended by my team which serves as an encouragement in our endeavor to continuously improve the quality of our hotel facilities and services. Thank you once again for sharing your positive feedback and we look forward to welcoming you back with renewed services on your future visits. Thank you for choosing Ekam Lodge, Nainital. Best Wishes, Puneet Singh Sawhney

    1.0

    Worst experience

    preeti b.couple

    The worst experience of my life to book this ekum lodge and still we didn't received my amount back, no parking space no one at reception if u r running any property some one should be there to attend your guest, i suggest everyone not to book this kind of lodge ekum lodge kindly refund my amount back which is 1897 asap thanks advo preeti

    Travel Month: Mar 2023

    Room: Double Bed ( No View )

    Ekam Lodge | Lake & Mountain View has replied on Fri May 26 15:39:41 IST 2023

    Dear guest, greetings from ekam lodge, nainital. We are very disappointed to learn that you had an unpleasant experience at the hotel. Please accept our sincere apologies for the inconvenience you faced during your stay with us. We, here at ekam lodge, are determined to keep our guests comfortable and happy. We can assure you that we put a lot of emphasis on our quality standards and always strive to provide a delightful experience to our guests. Your feedback goes a long way in helping us improve our existing services and quality standards. We have noted the issues highlighted by you and have forwarded this to our team to take appropriate actions. Thank you for choosing ekam lodge, nainital. Best wishes, puneet singh sawhney

    1.0

    Water problem and service

    sarvesh k.couple

    There were a lot of insects in the water and flush of toilet was not working geyser was broke down. Experience of hotel was to bed

    Travel Month: Feb 2023

    Room: Double Bed ( No View )

    Ekam Lodge | Lake & Mountain View has replied on Fri May 26 15:34:40 IST 2023

    Dear guest, greetings from ekam lodge, nainital. Thank you for your valuable rating! we are absolutely disappointed that you had such an unpleasant experience with us. We have forwarded this to the respective departments and appropriate action shall be taken. We are learning every single day and your feedback about our hotel is extremely valuable. We hope that you would reconsider and we will do our best to provide you with a truly delightful experience during your next stay with us. We will work on the improvements and ensure the utmost guest satisfaction. Thank you for choosing ekam lodge, nainital. Best wishes, puneet singh sawhney

    1.0

    Bad experience

    kaushik m.group

    Very far away from main road. 1km walking on height. Also no good service, heater works very slow, they also get food from somewhere when we order, then don't have kitchen, was very ok, rooms locks were not working properly.

    Travel Month: Dec 2022 (3-Night Stay)

    Room: Family Room Deluxe ( Lake and Mountain View )

    Ekam Lodge | Lake & Mountain View has replied on Wed Feb 01 10:00:09 IST 2023

    Dear guest, greetings from ekam lodge, nainital. Thank you for your valuable rating! we are absolutely disappointed that you had such an unpleasant experience with us. We have forwarded this to the respective departments and appropriate action shall be taken. We are learning every single day and your feedback about our hotel is extremely valuable. We hope that you would reconsider and we will do our best to provide you with a truly delightful experience during your next stay with us. We will work on the improvements and ensure the utmost guest satisfaction. Thank you for choosing ekam lodge, nainital. Best wishes, puneet singh sawhney

    4.0

    Good hotel

    dinesh k.couple

    Nice facility, good staff nice lake view point and selfie point. I suggest it special for couples visitors of nainital. Excellent facility available there.

    Travel Month: Dec 2022

    Room: Family Room Deluxe ( Lake and Mountain View )

    Ekam Lodge | Lake & Mountain View has replied on Wed Feb 01 10:03:01 IST 2023

    Dear guest, greetings from ekam lodge, nainital. Thank you for taking the time to review our hotel on this esteemed forum. We very much appreciate your comments regarding your stay at the hotel cloud 7, nainital. I am delighted that your stay was comfortable and enjoyable at our hotel. Many thanks for your compliments on the warm hospitality extended by my team which serves as an encouragement in our endeavor to continuously improve the quality of our hotel facilities and services. Thank you once again for sharing your positive feedback and we look forward to welcoming you back with renewed services on your future visits. Thank you for choosing ekam lodge, nainital. Best wishes, puneet singh sawhney

    3.0

    Average Stay

    girish s.

    The room was too cold, there could be some arrangement to heat up the room, blankets are not enough as per the temperature requirment, washroom toilet flush was not properly working, parking is too big issue there, no arrangement from hotel.

    Travel Month: Dec 2022

    Room: Family Room Deluxe ( Lake and Mountain View )

    Ekam Lodge | Lake & Mountain View has replied on Wed Feb 01 10:02:23 IST 2023

    Dear guest, greetings from ekam lodge, nainital. Thank you so much for taking the time to share your valuable feedback with us. It is with sincere regret that we note your dissatisfaction with your last stay with us. Our relationship with our guests is of paramount importance to us and we trust this experience will not impair your confidence in the quality of service. Please rest assured, we have taken a serious look into your feedback and we will strengthen our focus on training in the specific areas that your review has highlighted. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you for choosing ekam lodge, nainital. Best wishes, puneet singh sawhney

    1.0

    Very bad experience

    pradeep s.family

    Room not clean, and room sampling, geyser not working, staff not good

    Travel Month: Dec 2022

    Room: Double Bed ( No View )

    Ekam Lodge | Lake & Mountain View has replied on Wed Nov 01 14:56:01 IST 2023

    Dear Guest, Greetings from Ekam Lodge, Nainital. Thank you so much for taking the time to share your valuable feedback with us. It is with sincere regret that we note your dissatisfaction with your last stay with us. Our relationship with our guests is of paramount importance to us and we trust this experience will not impair your confidence in the quality of service that Accor is known to offer. Please rest assured, we have taken a serious look into your feedback and we will strengthen our focus on training in the specific areas that your review has highlighted. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you for choosing Ekam Lodge, Nainital. Best Wishes, Puneet Singh Sawhney

    2.0

    Property difficult to reach.

    saransh p.

    The property is really difficult to reach and not at all value for money.

    Travel Month: Sep 2022

    Room: Family Room Deluxe ( Lake and Mountain View )

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    Ekam Lodge | Lake & Mountain View has replied on Tue Nov 01 10:17:41 IST 2022

    Dear guest, greetings from ekam lodge ! thank you for your candid feedback. We sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. We deserve another chance and i am confident that you will notice many positive changes during your future visits to our hotel. We look forward to host you again soon. Warm regards, puneet singh sawhney

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