The property boasts a prime location, making it convenient for exploring the city. While some guests appreciated the cleanliness and polite staff, many criticized the extremely small and cramped rooms, with inadequate bathroom facilities. Complaints about poor food quality, unprofessional service, and strict policies regarding outside food were common. Although the service received some praise, numerous reviews highlighted issues with room mismatches and unpleasant odors, leading to a disappointing stay for several visitors.