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Chinar Park, Kolkata | 4.3 km drive to Netaji Subhash Chandra Bose Airport
155 Ratings, 45 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property for its comfortable and clean rooms, good location near Chinar Park, and helpful staff. Many highlight the excellent service and overall pleasant ambiance. While some mention the need for more attention to room cleaning and facilities, the majority of reviews reflect a positive experience, especially regarding staff behavior and support.
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Excellent Stay
Got very very good quality room with all facilities, specially the balcony. Wish to stay every time in room no 7.
Room: deluxe room
Average Stay
average stay. rooms are a little bit small. hotel is little bit inside from main road.rest other things are ok.
Room: deluxe room
Average Stay
Property overall ok.. Pros- Good behavior,Good location, bathroom good, bedsheets clean, ac working. Cons- stays for 3 days, after getting room they never asked for room cleaning, change bed sheet and cover.. Thats totally unprofessional.. So overall ok..
Room: deluxe room
Comfort Stays
Dear Anjan Chakraborty, Thank you for your feedback. We appreciate you taking the time to share your experience with us. We are glad to hear that you found the location good, and that you were happy with the behavior of our staff, the cleanliness of the bathroom and beds, and the working AC. We sincerely apologize that our housekeeping team did not check in with you regarding room cleaning and changing the bed sheets and covers during your stay. This is not the standard we strive for, and we will be addressing this issue with our team immediately to ensure it doesn't happen again. We value your business and hope to have the opportunity to provide you with a more professional and comfortable experience on your next visit.
Comfort Stays
I came here for doctor visit and choose this hotel as nearest stays, I found good service with food quality. But one thing i would like to mention that there should one washing basin for use which was not available here.
Room: deluxe room
Comfort Stays has replied on Sun Aug 31 12:56:50 IST 2025
Dear Bhaswar Roy, Thank you for taking the time to leave a review. We're happy to hear you had a good experience and that you found our food and service to be great. We apologize for the inconvenience regarding the washbasin. We value your feedback as it helps us improve, and we will look into this for our future upgrades. We hope to welcome you back again soon.
Excellent Stay
This hotel is so good that the staff is also good and the best thing is the location is an excellent room that was good and clean many times I booked
Room: deluxe room
Comfort Stays has replied on Sun Aug 31 12:59:13 IST 2025
Dear Shahid Pervez, Thank you so much for the fantastic review and the 5-star rating! We are thrilled to hear you had an excellent stay and that you enjoyed our staff, location, and clean rooms. We truly appreciate your loyalty and look forward to welcoming you back again soon.
Excellent Stay
Good
Room: deluxe room
Comfort Stays has replied on Sun Aug 31 13:07:31 IST 2025
Dear Sir, Thank you so much for the five-star rating and for your kind words! We're so glad you had a good stay with us. We hope to welcome you back again soon.
Terrible Stay
washroom was smelling bad, coachroach was running on the bed and while checking off they were asking for extra money. worst experience ever.
Room: deluxe room
Comfort Stays has replied on Sun Aug 31 13:39:52 IST 2025
Dear Ravi Kumar, Thank you for your feedback, We are incredibly sorry to hear about the issues you experienced during your stay. We take your concerns about the cleanliness and the extra charges very seriously and are investigating these issues immediately. We apologize for falling short of your expectations and hope to have the opportunity to serve you better in the future.
Poor Stay
not good behaviour,,,and their attitude too much. I have booked room included breakfast but they won't provide me breakfast,,,,,
Room: deluxe room
Comfort Stays has replied on Sun Aug 31 13:42:25 IST 2025
Dear Md Raihan, Thank you for your feedback. We are very sorry to hear that you had a poor experience with our staff's behavior and that your breakfast was not provided as part of your booking. We are taking immediate action to investigate both of these issues and will use your feedback to improve our service. We apologize for falling short of your expectations and hope to have the chance to serve you better.
Affordable price
Staff’s behaviour was good. Room quality is so affordable and value for money. Receptionist also very good behavioural.
Room: deluxe room
Comfort Stays has replied on Sun Aug 31 13:02:36 IST 2025
Dear Mirza Imam Hassan, Thank you for your wonderful review! We're so glad you enjoyed your stay with us. We appreciate your kind words about our staff and room quality. We hope to see you again soon.
Horror
Provided a ugly towel, and at the time of check in I had put my own mobile number in their register but then they also asked about my girlfriend number forcefully saying "apnara ki ektai nunber use koren dujoner e number dite hobe"
Room: deluxe room
Comfort Stays has replied on Sun Aug 31 13:45:36 IST 2025
Dear Iman Mondal, Thank you for your feedback, We are so sorry to hear about the issues you experienced during your stay. We deeply apologize for the unprofessional behavior of our staff at check-in; this is unacceptable, and we are addressing it immediately. We also apologize for the issue with the towel. Your comments are valuable, and we are using them to improve our service. We hope to have the opportunity to welcome you back for a better experience.
Good Stay
According hotel staff the are very good. Cleaniness is ok. In the Toilets they provide guiser. Problem is the wifi running very slow & there is no free drinking water facility
Room: deluxe room
Comfort Stays
Dear Shubham Dutta, Thank you for your feedback. We are happy to hear that you had a good stay overall and were pleased with our staff and the cleanliness. We apologize for the issues you faced with the slow Wi-Fi and the lack of a free drinking water facility. We're looking into these matters to improve our services. We hope to see you again soon.
Extremely Insulting Behaviour of Staffs
Me and My would be Wife visited there. Where, I checked in slightly earlier and my would be Wife in time, One of the staff member banged the door again and again and when I came out the staff told me that I have to leave the property within 5 minutes otherwise I have to pay Rs. 500 extra . I immediately left the property even more than 1 hour before the Check Out time mentioned in the bill. The behaviour was so annoying and insulting that it affected very much to both of us. Even we waiting outside the hotel for the food that we ordered and visited nearby park on uber to consume that foods.
Room: deluxe room
Comfort Stays
Dear Mr. Ray we are very sorry to hear about your bad experience in our hotel and with all due respect we would like to inform you that the attached photo of wash room is not from our hotel.
AMAZING
Amazing stay and helpful staff silent environment I enjoyed staying here and there was no unnecessary disturbance by the hotel staff
Room: deluxe room
Comfort Stays has replied on Mon Apr 21 15:49:59 IST 2025
"Dear Mr.mayank dey, thank you for your wonderful feedback! We're so happy to hear you enjoyed your experience. Your kind words are greatly appreciated, and we hope to see you again!"
Comfortable stay
Comfortable stay staff behaviour was good neat and clean food was also delicious feel free to book your comfort stay
Room: deluxe room
Comfort Stays has replied on Tue Feb 11 16:54:59 IST 2025
Dear sir, Thank you very much for your valuable feedback and hope to welcoming you very soon.
good
good but need to improve ............. ...............,.......................................
Room: deluxe room
Comfort Stays has replied on Fri Mar 21 13:54:03 IST 2025
Dear Mr. Sharma we are very delighted to know that you felt it was a good stay. Thank you very much for your valuable feed back and we will work to improve on your suggestion.
Good Stay
hotel is good and also staff behaviour is nice but bathroom is small overall good 👍
Room: deluxe room
Comfort Stays has replied on Mon Apr 21 15:46:02 IST 2025
Dear Mr. saurabh kumar we are very delighted to know that you felt it was a good stay. Thank you very much for your valuable feed back and we will work to improve on your suggestion.
worst experience ever
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Room: deluxe room
Comfort Stays has replied on Mon Apr 21 16:10:41 IST 2025
"Dear lalvar sang, We're sorry to hear that your room wasn't cleaned to your satisfaction. We understand the importance of providing a clean and comfortable environment for our guests, and we apologize for falling short in this area. We will review our cleaning procedures and take steps to ensure that our rooms meet the highest standards. We would like to offer you a complimentary room upgrade during your next stay. Your feedback is extremely valuable to us and will assist us in improving our cleaning services."
Excellent Stay
The stay was very comfortable and the services was great! all the staff was very nice and kind !
Room: deluxe room
Comfort Stays has replied on Mon Apr 21 16:16:20 IST 2025
“Dear mousam irrani, thank you so much for your kind review. We are thrilled that you enjoyed your stay at our hotel so much. Reviews like this make our day, and we appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Hopefully, we’ll impress you once again.”
The hotel location is prime. Hotel staffs are co-operative.
It was an excellent stay. Highly recommended. Good location. Hotel staffs are co-operative & helpful. The rooms were cosy. . 5. 5
Room: deluxe room
Comfort Stays has replied on Mon Apr 21 16:19:51 IST 2025
“Hello Mr.pranab deb, thank you for the kind words. We’re delighted that we could make your stay here worthwhile. Hoping that we see you again soon.”
Average Stay
No electricity backup is there and lifts also non functional
Room: deluxe room
Comfort Stays has replied on Mon Apr 21 16:24:09 IST 2025
"Dear Mr.arijit chanda, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback.
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