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Review Of CloudBay hotel0123401234

Kattappana, Kattappana

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    37 Ratings, 15 Reviews

    excellent
    38%
    very good
    35%
    average
    19%
    poor
    5%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 5
    • 4
    • 4
    • 3
    • 5
    • 4
    • 4

    Rating Categories

    • Location4.7
    • Cleanliness3.9
    • Room3.5
    • Value For Money3.6
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the clean, spacious rooms and the polite, helpful staff at this property. With 24-hour hot water and a great location, visitors enjoy the views and the overall value for money. While there's no restaurant on-site, there are good dining options nearby. The property has a calm atmosphere, making it a pleasant stay.

    Sort by:

    Positive first
    4.0

    Good Stay

    raghulnath d.family with 1 kid

    We booked one suit room and one deluxe room. room was clean and neat. all necessary amenities were there in the room. 24 hrs hot water service and polite staffs. staffs gave us more information about nearby places to visit. restaurant is not there in the hotel. but in nearby mote restaurants are there. overall, worth for money.

    Travel Month: Aug 2025

    Room: Double Room Non AC|Suit Room Non A/C

    4.0

    Overall good experience from the team, and the restaurant was not available inside the premises

    abhishek p.business

    Overall good experience from the team, and the restaurant was not available inside the premises, but just opposite, hotel is available for food

    Travel Month: Feb 2025

    Room: Double Room Non AC

    4.0

    Stay at Cloud Bay Kattappana

    simil.loyalty-iconfamily with 1 kid

    We booked the suit room. It had two spacious bedrooms. Staff was cordial. Good location. Nice view through the windows. Couple of draw backs are 1. lack of restaurant. 2. No toiletries other than soaps are provided.

    Travel Month: Dec 2024

    Room: Family Suit Room Non A/C

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    jestin t.

    Overall, I had a great experience... staff was incredibly helpful, and the amenities were great. The room was wonderful and clean, the location and the view 😍 I highly recommend this hotel for anyone visiting downtown 👌🏻

    Travel Month: Dec 2023

    Room: Double Room AC

    4.0

    Good Stay

    sibin p.loyalty-icon

    The rooms were very clean. Comparatively a nee property. Good service. Bathrooms are tidy as well. Value for money.

    Travel Month: Feb 2023

    Room: Double Room Non AC

    CloudBay hotel has replied on Wed Nov 29 07:31:23 IST 2023

    Thank you sir for your valuable feedback

    5.0

    Excellent Stay

    albin s.couple

    It was a good stay. Spacious room and clean. Good dealings by staff. 👍

    Travel Month: Nov 2022

    Room: Double Room Non AC

    CloudBay hotel has replied on Fri Dec 02 15:01:52 IST 2022

    Thank you sir for your valuable feedbac😊🤝

    5.0

    One of the best stay in kattappana

    santhosh k.business

    Every aspect of our stay exceeded our expectations. Great staffs most comfortable beds, amazing location, very neat clean and clam atmosphere. I highly recommend this property

    Travel Month: Nov 2022

    Room: TWIN BED ROOM NON A/C

    • user photos
    • user photos
    • user photos
    • user photos

    CloudBay hotel has replied on Fri Dec 02 15:02:03 IST 2022

    Thank you sir for your valuable feedback😊🤝

    3.0

    Stay at cloud bay-during covid lockdown

    mathews k.loyalty-icongroup

    Good safety measures against covid. Receptionist does all the work all by himself. No other staff to help him. But he is a very nice chap. Restaurant was very clean. Food was excellent.

    Travel Month: Feb 2021

    Room: Standard room Non A/C

    CloudBay hotel has replied on Sun Nov 13 16:32:24 IST 2022

    Thank you sir 😊🙏

    5.0

    Safe, food

    rebakal.couple

    I feel like so safe thank you food was so nice very delicious

    Travel Month: Jan 2021 (3-Night Stay)

    Room: Ambiance room A/C

    CloudBay hotel has replied on Sun Nov 13 16:32:31 IST 2022

    Thank you sir 😊🙏

    3.0

    Okayish stay

    george k.business

    It was okay, it was easily relocatable. Staff were good.

    Travel Month: Sep 2019

    Room: Ambiance room Non A/C

    CloudBay hotel has replied on Sun Nov 13 16:32:41 IST 2022

    Thank you sir 😊🙏

    5.0

    Awesome stay

    paul r.business

    No problem. Staff behavior was good and service was nice. Everything was excellent. I would recommend everyone to stay. Value for money. Room interior and facilities was good. Washroom was neat and clean.

    Travel Month: Jan 2020

    Room: Standard room Non A/C

    CloudBay hotel has replied on Fri Dec 02 15:02:39 IST 2022

    Thank you sir for your valuable feedback😊🤝

    3.0

    Value for money

    rajesh p.business

    Room was ok. Staff needs to be trained for hospitality. Staff service ok. Recommendable. Value for money. Clean, neat, and spacious.

    Travel Month: Oct 2019

    Room: Ambiance room A/C

    CloudBay hotel has replied on Fri Dec 02 15:04:41 IST 2022

    Thank you sir for your valuable feedback😊🤝

    5.0

    Peaceful staying

    shon.solo

    Good staying at the Hotel. Good ambience rooms

    Travel Month: Jan 2020

    Room: Standard room Non A/C

    CloudBay hotel has replied on Fri Dec 02 15:03:10 IST 2022

    Thank you sir for your valuable feedback😊🤝

    5.0

    Awesome stay

    thomas j.solo

    Clean and spacious room. Location was good.

    Travel Month: Jan 2020

    Room: Standard room Non A/C

    • user photos

    CloudBay hotel has replied on Fri Dec 02 15:03:19 IST 2022

    Thank you sir for your valuable feedback😊🤝

    1.0

    Very bad experience

    ullas k.solo

    The staffs are very rude behaving. Rooms are look like a modified old lodge room. Bathroom with bad smell. Very poor bathroom fittings. You will get a same room in a lodge at same area with a very low rate.

    Travel Month: Oct 2019

    Room: Ambiance room A/C

    CloudBay hotel has replied on Thu Oct 17 23:33:05 IST 2019

    Thank you for your valuable review. As a hotel management we are able to tell the real thing happened, this guest took a single non a/c room and he invited his 10 representatives to the room for his company meeting. According to our hotel rules we allow only one or two guest to the room other than registered room guest for a limited time. We requested to the guest, we are not able to allow these many people to the room. Because for this incident the guest gave us 1 rating and this negative review.

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