Review Of Cloud Castle Resorts And Spa, Munnar

Very good hotel clean, less very good.hotel location is very good food excellent.staff where is supportive👍

*5/5 Stars* "I recently had the pleasure of staying at [Cloud castle], and I must say, it was an exceptional experience! The room was clean, comfortable, and beautifully decorated. The staff were friendly, welcoming, and went above and beyond to make sure I had everything I needed. The hotel's amenities, such as the [pool/gym/restaurant], were top-notch and added to the overall luxury feel of the stay. The location was also perfect, with [mention nearby attractions or convenience]. The hotel truly exceeded my expectations, and I would highly recommend it to anyone looking for a relaxing and memorable stay. Clean and comfortable rooms, friendly staff, excellent amenities, great location Overall, I'm so glad I chose [Cloud castle] for my stay, and I look forward to returning in the future!" 🌟👍 Feel free to customize it according to your experience!

Comfort - Really nicz stay ever as well as the breakfast is well, best room service. Worth for the money

Good, But not worth for money. Accessibility between hotel to other places not good (Eg - Bus stand & other restaurants ext).

Not so good, they used the room for another person and didn’t give money back. Overall I lost my money and just a waste of money and peace of mind.

A really nice experience overall. The staff was helpful. Food was good. The balcony view was excellent.

Absolutely amazing experience! The resort exceeded all expectations—stunning views, luxurious rooms, impeccable service. Every detail was thoughtfully curated, making our stay incredibly relaxing and memorable. Highly recommend for anyone looking to unwind

Nice place to stay but horrible food. Dinner was terrible. We paid 2 k for dinner which was a complete waste of money. Their curd rice I dont know what it was. It didn't taste like curd rice i dont know what rice it was. The worst part was they serve you extremely slow. We had to wait for 45 mins in the dinning hall for the food we ordered. Morning breakfast was ok. We took safe side and ate bread for breakfast. Rooms were neat and clean. After lot of reviews We booked there but was very disappointed 😞

Stay was good. I liked the service at the hotel. The staff was friendly and cooperative.

Nice stay. Worth the money. Staff are friendly and helpful. The room was spotless and well maintained. Food options could be bit better. Overall we had a great stay and exceeded our expectations.

the staff was friendly and welcoming, ensuring a smooth and enjoyable stay. The rooms are well-maintained, comfortable, and impeccably clean, creating a relaxing and rejuvenating atmosphere. arrived, the staff was friendly and welcoming, ensuring a smooth and enjoyable stay. The rooms are well-maintained, comfortable, and impeccably clean, creating a relaxing and rejuvenating atmosphere.

Good,clean, hygienic,food is great, overall very Great experience..... Pool is also very well maintain, .... Ambience is peaceful n calm ... Overall it's a very quite place .....

Extremely neat and clean.. very comfortable... Worthier than what I paid...

Staff behaviour was not good specially Mr. Azal. When I booked hotel they allowed 02 rooms for my family but at the time of checking I know that they have two separate building and both rooms are in different buildings. I requested Mr Azal to allot room in any one of building because of children but he demanding extra charges 1000 rs or said cancellation of booking. However there was no refund on cancellation. Then I call MMT team and after involvement of MMT team matter was resolved in night 23:00 hrs and they alloted two rooms in same building. There is lot of improvement is required to hotel staff to manage the things. Specially Mr. Azal who is employee to resolve the issue not extend. I requested to top management of hotel to look the matter and do needful. Thanks Visal from MMT team to resolve the issue and help.

Entrance of the hotel is bit confusing. Stay was good, warm staff behaviour, overall experience is good.

I recently stayed and had decent experience. The check-in process was smooth, and the staff was friendly. The room was clean/spacious with comfortable bedding. The amenities, including [pool, restaurant, etc.], were well-maintained. While the hotel itself was comfortable, its location was not ideal. It was quite far from major attractions, requiring long travel times.

Rooms are clean and spacious. Staff is good. Food was nice. Had a nice stay.

I had an excellent stay, and a large part of that was due to the outstanding service provided by the hotel staff. From the moment I arrived, they were incredibly welcoming, attentive, and professional. The front desk team was prompt and courteous during check-in, offering helpful information about the hotel amenities.

Positives: -excellent service including infant related support -good view from hotel -market, good restaurants like prakrithi multi cuisine restaurant, kathakali and martial arts shows near hotel -tourist spots not too far -availability of small complementary games and in house spa at reasonable rates -good buffet breakfast negatives: -steep narrow dark way to hotel in last 50-100 metres -no life guard at swimming pool (warning board already present though) -noise of one room audible in other -less dinner options in restaurant

We had a pleasant welcome at the reception. They provided very clean rooms. Pool was very clear. Location of the resort is also nice. Room service was also good. I recommend this resort for newly married couple.