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Calangute, Goa
173 Ratings, 61 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts spacious, clean rooms that guests truly appreciate. The swimming pool is big and well-maintained, making it great for families. Guests rave about the delicious food and friendly staff who go out of their way to help. The location is convenient, close to key areas, ensuring a peaceful yet accessible stay.
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excellent experience
Big size rooms, good food quality and taste, big swimming pool kid friendly parking available closer to main road
Room: One Bedroom Executive With Balcony
overall a good stay
The room was very good, neat and clean. They even upgraded us however the corridor and lift was stinky there was no ac. The ac in the gym was also not in working condition. Also they had given 20% discount on spa services but the spa was not accessible. Food taste was average and little expensive as well.
Room: One Bedroom Deluxe
excellent excellent experience
it was a great experience of the hospitality food was tasty and rooms are very good including the staffhank you
Room: One Bedroom Executive With Balcony
Excellent Stay
We visited this place for the 2nd time…booked 2 bedroom , it was a great experience…we loved the stay..will definitely recommend others as well
Room: Two Bedroom Executive With Balcony
Good Stay
The room wasn’t checked before handing it over to us. The handle of the door was broken. The body wash as well as hand wash in the restroom wasn’t refilled hence overall was okayish
Room: Two Bedroom Executive With Balcony
Citadines Arpora Nagoa Goa has replied on Sun Aug 10 11:39:51 IST 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience did not meet expectations, and we sincerely apologize for the inconvenience caused by the room not being properly checked prior to your arrival. We take comments like yours seriously, and we’ve already addressed this with our housekeeping and maintenance teams to ensure such oversights do not happen in the future. Your comfort is very important to us, and we regret that we fell short during your stay. We hope you’ll consider giving us another opportunity to provide you with the high standard of service we strive for.
Excellent Stay
I must say that I am totally satisfied with my stay at Citadines. Everything from hotel staff to services and rooms was just so good. I came here with my family and I would highly recommend everyone to stay at this hotel only if you're in North goa. Trust me you won't regret!
Room: One Bedroom Deluxe
Citadines Arpora Nagoa Goa has replied on Sun Aug 10 11:40:46 IST 2025
Thank you so much for your wonderful review! We're thrilled to hear that you and your family had a completely satisfying stay with us at Citadines. It means a lot to know that you enjoyed our staff, services, and rooms, and we’re especially grateful for your heartfelt recommendation. Knowing that you'd encourage others to stay with us in North Goa is the highest compliment we could receive. We look forward to welcoming you and your loved ones back for another memorable stay!
WORTH PROPERTY...ROOMS POOL FOOD AND STAFF
EXCELLENT PROPERTY ....AMAZING SERVICE....JUST A CALL ..EVERYONE IS THERE .... SPECIALLY THE STAFF IS VERY COOPERATIVE. YASHWINI ,LOKES,ALI,MOON MOON,PURAN,RAHUL,MADHU MAM ....
Room: One Bedroom Executive With Balcony
Citadines Arpora Nagoa Goa
Thank you so much for your enthusiastic and generous review! We're absolutely delighted to hear that you had such a great experience at our property and that our service left a lasting impression. A special thank you for mentioning our team members by name — Yashwini, Lokes, Ali, Moon Moon, Puran, Rahul, and Madhu Ma’am will be thrilled to know their efforts made your stay memorable. Your words truly motivate us to keep delivering exceptional service with a smile. We can’t wait to welcome you back for another amazing stay!
Excellent Stay
Everything was so perfect about this hotel be the rooms food staff. Had an excellent stay and would recommend everyone about this hotel
Room: One Bedroom Deluxe
Citadines Arpora Nagoa Goa
Thank you so much for your kind words! We’re thrilled to hear that everything—from the rooms and food to our staff—made your stay a perfect one. Your recommendation truly means a lot to us, and it’s wonderful to know you had such an excellent experience. We hope to welcome you back again very soon for another memorable stay!
Excellent Stay
The stay was amazing as expected
Room: One Bedroom Deluxe
Citadines Arpora Nagoa Goa has replied on Sun Aug 10 11:43:23 IST 2025
Thank you for your kind words! We're so glad to hear your stay was amazing and met your expectations. It was a pleasure having you with us, and we look forward to welcoming you back soon!
Excellent Stay
..............................................h........
Room: One Bedroom Premier With Balcony
Citadines Arpora Nagoa Goa has replied on Sun Aug 10 11:43:31 IST 2025
Thank you for your kind words! We're so glad to hear your stay was amazing and met your expectations. It was a pleasure having you with us, and we look forward to welcoming you back soon!
Overall experience
The stay was amazing , bathrooms were clean , room was spacious and overall swimming pool was cleaned and maintained Even with breakfast, everything was on point Also TV were updated so that we were able to play songs from our phone Had a great stay
Room: Two Bedroom Executive With Balcony
Citadines Arpora Nagoa Goa has replied on Sun Aug 10 11:44:07 IST 2025
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your stay and appreciated the cleanliness of the bathrooms, spacious rooms, and well-maintained swimming pool. It’s great to know that the breakfast met your expectations and that the updated TV features added to your comfort and entertainment. Your kind words motivate us to keep delivering the best experience possible. We look forward to welcoming you back for another great stay!
Excellent Stay
The stay was amazing , bathrooms were clean , room was spacious and overall swimming pool was cleaned and maintained Even with breakfast, everything was on point Had a great stay
Room: Two Bedroom Executive With Balcony
Citadines Arpora Nagoa Goa has replied on Sun Aug 10 11:44:45 IST 2025
Thank you for your lovely feedback! We’re thrilled to hear that you had an amazing stay and enjoyed the cleanliness of the bathrooms, spacious rooms, and well-maintained swimming pool. It’s wonderful to know that the breakfast was on point and contributed to your great experience with us. We look forward to welcoming you back for another fantastic stay soon!
Excellent Stay
The stay was excellent and this property is a hidden gem with a wonderful staff and all the amenities someone needs for a stay.
Room: One Bedroom Deluxe
Citadines Arpora Nagoa Goa has replied on Sun Aug 10 11:50:13 IST 2025
Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent stay and consider our property a hidden gem. Our team works hard to provide all the amenities and service needed for a comfortable stay, and your kind words truly motivate us. We look forward to welcoming you back soon!
Excellent Stay
5
Room: One Bedroom Deluxe
Family Trip
it was a good one ! we are looking forward to visiting once again... special Thanks to Munmun and Ali
Room: Two Bedroom Executive With Balcony
Excellent Stay
5 star experience..I don't want to say anything else..just awesome :) Staff, food, rooms, Swimming pool..
Room: Two Bedroom Executive With Balcony
Citadines Arpora Nagoa Goa has replied on Sun Aug 10 11:38:45 IST 2025
Thank you sincerely for your generous 5-star review. We’re truly delighted to know that your experience with us was nothing short of “just awesome.” It’s wonderful to hear that our staff, food, rooms, and swimming pool all contributed to a memorable stay. Your appreciation means a great deal to our team and encourages us to continue delivering exceptional service. We look forward to welcoming you again in the near future.
Unprofessional hotel staff.A very good example of a very bad hotel
The hotel is extremely dirty and poorly managed.The hotel seriously needs to evaluate options for improving general cleanliness.Had one of the worst experience in my life.Staff are terrible....front desk guys were worst and indifferent..the food quality is very very bad
Room: One Bedroom Deluxe
Citadines Arpora Nagoa Goa has replied on Sat Apr 26 15:25:48 IST 2025
Thank you for sharing your feedback with us. I am truly sorry to hear about your disappointing experience during your stay. I deeply apologize for the cleanliness issues and the poor service you encountered. This is certainly not the standard we strive for, and I fully understand how frustrating it must have been for you. I have already shared your concerns with our team, and we will be taking immediate steps to address these areas, particularly in terms of improving the overall cleanliness and the professionalism of our front desk staff. Regarding the food quality, I am truly sorry that it did not meet your expectations. I will personally review your comments with our culinary team to ensure that we make necessary improvements moving forward. Please know that we take your feedback seriously, and we are committed to making the necessary changes to improve the guest experience. I sincerely hope you will consider giving us another opportunity to serve you better in the future.
Unprofessional hotel staff.A very good example of a very bad hotel
The hotel is extremely dirty and poorly managed.The hotel seriously needs to evaluate options for improving general cleanliness.Had one of the worst experience in my life.Staff are terrible....front desk guys were worst and indifferent.. Nothing was the good from staff side they are very rude person no one help out to shift the luggage from your car to room the breakfast is very bad jam bread and tea the given parathas without masala. And they called that the aaloo pratha shameless people, note plz don’t suggest that type of hotels that is not your type hotel they are the lodge type!
Room: One Bedroom Deluxe
Citadines Arpora Nagoa Goa has replied on Sat Apr 26 15:23:42 IST 2025
Thank you for taking the time to provide us with your feedback. I am deeply sorry to hear about your disappointing experience during your stay. I sincerely apologize for the cleanliness issues and the subpar service you encountered. This is certainly not the standard we aim to uphold, and I understand how frustrating it must have been for you. We take your concerns about the staff and overall service very seriously, and I will personally address these with our team to ensure that we improve in these areas immediately. Regarding the breakfast, I apologize that it did not meet your expectations. Your feedback will be shared with our culinary team to ensure better quality and variety in the future. Please know that we are committed to improving and providing a better experience for our guests. We deeply regret that we did not meet your expectations during your stay, and we hope you will consider giving us another opportunity to serve you better in the future.
stayed for 3 nights and felt worth the price tbh
Its a nice hotel and rooms are nice too and the hospitality and also nice. Just the valet parking is a issue but they have a basement to park so bo issues
Room: One Bedroom Deluxe
Citadines Arpora Nagoa Goa has replied on Sat Apr 26 15:22:27 IST 2025
Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed our hotel, the rooms, and the hospitality provided by our team. It’s always wonderful to know that our efforts to create a welcoming atmosphere have made a positive impact. We appreciate your feedback regarding the valet parking. While we understand it may have been a slight inconvenience, we’re glad that our basement parking solution helped resolve the issue. We’ll continue to monitor this to ensure it’s as convenient as possible for all our guests. Thank you again for your valuable comments, and we hope to welcome you back soon!
Excellent Stay
Rooms are spacious, neat and clean. Food provided was good. Staff were friendly and helpful. Agoda, Anjuna market are easily accessible. Property Location is less crowded and calm. Pool also maintained clean.
Room: Two Bedroom Executive With Balcony
Citadines Arpora Nagoa Goa has replied on Sat Apr 26 15:20:41 IST 2025
We are so pleased to hear that you enjoyed your stay and appreciated the spacious, clean rooms, delicious food, and the friendly service from our team. We’re also glad you found the property’s location peaceful and convenient for exploring nearby attractions like Agoda and Anjuna Market. It’s wonderful to know that you enjoyed our well-maintained pool and the overall calm atmosphere. Your feedback means a lot to us, and we will continue to strive to provide the best possible experience for all our guests. We look forward to welcoming you back for another relaxing stay!
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