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Panjim, Goa | 1.4 km drive to Dona Paula Beach
955 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property is ideally located near Dona Paula and Miramar beach, making it a convenient base for exploring Goa. Guests have appreciated the spacious and clean rooms, along with the courteous staff and tasty food options. However, some guests highlighted issues with limited parking, slow room service, and a repetitive breakfast menu. Additionally, the neighborhood's remote nature may not suit everyone's taste, but it's seen as a peaceful retreat for short business trips.
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Excellent
It was absolute value for money. The premium boutique stay at an affordable price in the heart of the city
Room: Winter Green Room
Not recommended this property
Third class Service good for nothing no welcome drink and there is no arraignment for hi tea staff is unprofessional 😣 I had a very disappointing experience at The Fern Residency in Goa. While the property is clean and the staff at the housekeeping level is attentive, 1. Front Desk Staff: I was very disappointed with the front desk staff as they seemed to lack basic communication skills. 2. Room Service: The room service was very poor and did not meet expectations. 3. Breakfast: The breakfast was quite subpar, described as third-class. The potatoes in the dosa were old and cold, which was quite off-putting. 4. Overall Experience: The overall experience was very disappointing, and I would not recommend this property.
Room: Winter Green Room
Excellent Stay
Good service, neat and clean rooms, on request assisted for medical emergency. Good place near baga beach for a relaxed holiday.
Room: Winter Green Room
Good Stay
Property is very good..rooms are large... breakfast was very delicious..good food options..it is little inside from main road..beach is in walking distance
Room: Winter Green Room
The Fern Residency Miramar, Goa has replied on Mon Aug 11 21:05:48 IST 2025
Dear Mr. Prateek Kapoor, We're delighted to hear that you enjoyed your recent stay and found the property, rooms, and breakfast to your liking. It's wonderful to hear that the food options met your expectations and added to your positive experience with us. Our location is indeed a bit off the main road, which we believe offers a tranquil environment away from the hustle of the city. The proximity to the beach also adds to the charm. We're glad it was convenient for you. We appreciate your feedback, as it helps us strive towards enhancing our guests' experiences. Looking forward to welcoming you back. Warm Regards, Julius Brian Fernandes Operations Manager
Excellent Stay
it was very good experience. nice room clean and all required aminits where there and food also good.
Room: Winter Green Room
The Fern Residency Miramar, Goa has replied on Thu Jul 31 19:33:35 IST 2025
Dear Mr. Agnelo Bilung, We're thrilled to hear that you had a great experience with us! It's wonderful to know that you liked the cleanliness of our room and that the amenities met your requirements. We continuously strive to offer the best to our guests and your appreciation encourages us to do better. It's also great to hear positive comments regarding our food quality. We aim to provide a variety of dishes to suit different taste buds. It was our pleasure to have you as a guest and we look forward to your next stay. Please feel free to share any other comments or feedback you may have, as we are always striving to improve our service. Warm Regards, Julius Brian Fernandes Operation Manager
Goa Fern
Hotel is good off side of Panjim city, without own car hard to reach at Hotel location, staff is supportive, 2 lift are in the hotel is very slow speed, breakfast is good, parking space limited
Room: Winter Green Room
The Fern Residency Miramar, Goa has replied on Thu Jul 31 19:33:46 IST 2025
Dear Mr. Hemant Bedekar, Thank you for taking the time to share your valuable feedback. We’re delighted to know that you found the hotel pleasant, our staff supportive, and enjoyed the breakfast during your stay. Your kind words truly encourage us to continue delivering warm and attentive hospitality. We understand your concerns regarding accessibility and the speed of the lifts, which are currently being addressed. While our location offers a peaceful setting away from the city’s hustle and bustle, we do acknowledge that it can be slightly challenging to access without personal transportation. Our team is always happy to assist with local travel arrangements to make your journey smoother. Your observations about the parking space and lift operations have been noted and shared with the relevant teams for further review and improvement. We sincerely look forward to welcoming you back for an even more comfortable and enjoyable experience. Warm Regards, Julius Brian Fernandes Operations Manager
Excellent Stay
It was really good experience rooms are very small but it was clean for one person it is good hotel rooms has balcony
Room: Winter Green Premium Room
The Fern Residency Miramar, Goa has replied on Fri Jul 18 23:51:24 IST 2025
Dear Mr. Manoaj S Sawant, We're glad to hear you had a pleasant stay with us and appreciated the cleanliness of our rooms. It's important to us that our guests have a comfortable and enjoyable stay. In regards to the size of our rooms, they have been designed to maximize space and functionality. We believe that quality outweighs quantity, and therefore, we put our main focus on maintaining a high-quality standard. The addition of a balcony in every room is one way we try to enhance the overall guest experience. We hope the charm and comfort of our smaller rooms, combined with the added bonus of a balcony, added an interesting dimension to your stay. We'll continue to work on providing the best possible experience for our guests. Your feedback is valuable and can help us continuously improve our services. Hope to welcome you back soon! Warm Regards, Julius Brian Fernandes Operations Manager
Poor Stay
No one woke us up at our destination
Room: Winter Green Room
The Fern Residency Miramar, Goa has replied on Wed Jul 02 19:22:20 IST 2025
Dear Mr. Gawas, Thank you for taking the time to share your feedback. We noticed that part of your review seems to refer to a bus journey experience, specifically mentioning that no one woke you up at your destination. We believe this may have been intended for your transport provider, as it does not relate to our hotel services. That said, we truly appreciate your kind mention that your stay with us was good, and we’re glad to know you had a pleasant experience at The Fern Residency Miramar. Should you have any suggestions specific to your time at the hotel, we’re always happy to listen and improve. We hope to welcome you back soon! Warm Regards, Julius Brian Fernandes Operations Manager
Good Stay
nice and good ambience, meet and good environment. need to maintain the smae in future. positive experieance
Room: Winter Green Room
The Fern Residency Miramar, Goa has replied on Wed Jul 02 19:22:05 IST 2025
Dear Mr.Srikanth Vallurupalli, We're pleased to hear that you enjoyed our ambiance and had a positive experience. We assure you that we will continue to maintain the same environment that you found so welcoming and enjoyable. Delivering a consistently exceptional environment for our patrons is among our top priorities. Your feedback is invaluable in helping us ensure we are meeting that goal. We're looking forward to welcoming you back for another outstanding visit. Warm Regards, Julius Brian Fernandes Operations Manager
Average Stay
The location is central, the staff is polite and helpful. Rooms are clean. If you are travelling advisable to carry your wifi dongle. In two days I stayed there, wifi just kept dropping. Food is average.
Room: Winter Green Premium Room
The Fern Residency Miramar, Goa has replied on Thu Jun 05 14:29:23 IST 2025
Dear Pratima Harite, We appreciate your valuable feedback on your stay with us. We're pleased that you were satisfied with our staff's service, found the room's standards up to par, and our central location convenient. We understand that consistent WiFi access is crucial for a comfortable stay, especially for our guests who travel. We're sorry to hear about the frequent WiFi disruptions you faced during your stay. Rest assured, we are looking into this matter and working toward a quick resolution to ensure a smoother, more enjoyable experience for our future guests. Concerning the food, we're always striving to enhance our culinary offerings and your valuable feedback will be taken into serious consideration. It's clear to us from your comments that we can make improvements in this area. Once again, we appreciate your insights and look forward to serving you better in the future. Warm Regards, Julius Brian Fernandes Operations Manager
Good Stay
Hotel room is good. Quality of food is good. Only have challenge if carrying own car. Parking is limited.
Room: Winter Green Room
The Fern Residency Miramar, Goa has replied on Sat May 03 00:00:20 IST 2025
Dear Mr. Sachin Salunkhe, We're glad to hear that you enjoyed the quality of our hotel room and food. Your feedback concerning the parking space is greatly appreciated. Also, we're more than happy to suggest alternatives that work best for you given the parking situation we currently have. We hope this challenge you experienced did not mar your overall experience at our hotel. We look forward to hosting you again and ensuring your next experience is even better. Warm Regards, Julius Brian Fernandes Operations Manager
Poor Stay
Laundary Service is pathatic.Delivery after 2 days. Room size is very small Breakfast menu is not upto the mark
Room: Winter Green Premium Room
The Fern Residency Miramar, Goa
Dear Mr. Chetan Desai, Thank you for sharing your feedback. We’re sorry to hear that certain aspects of your stay did not meet your expectations. We would like to clarify that our laundry service timelines were clearly informed at the time of request—laundry collected after 9:00 a.m. is delivered the following day, as per our standard policy. We apologize if there was any misunderstanding in this regard. Regarding the room size, we offer various room categories to suit different preferences, and our team would have been happy to assist with alternatives, subject to availability. We also take note of your comments on the breakfast menu, and please be assured that we will review it with our culinary team to enhance the overall experience for our guests. Thank you once again for your feedback. We hope to have the opportunity to serve you better in the future. Warm Regards, Julius Brian Fernandes Operations Manager
Services
There was power failure and it took more than 1 hour for the power to be restored. Even with generator backup the power could not be restored soon and finally after a technician turned up then he could get the power restored. The room was not cleaned up even after i left early morning after signing the paper that they could clean the room in my absence, it was not cleaned till evening 6.30pm. And after I came back got it cleaned
Room: Winter Green Premium Room
The Fern Residency Miramar, Goa
Dear Mr. Gurvinder Sachdev, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. The power failure was due to an external issue beyond our control, and unfortunately, our generator also faced a technical fault at the same time. We understand how frustrating this must have been, and while we had our technicians attend to it immediately, the repair did take longer than expected — about an hour — due to the nature of the issue. The matter has since been resolved to avoid any such recurrence. Regarding the delay in room cleaning, we truly regret that your instructions were not carried out in a timely manner. Please be assured that we are addressing this lapse seriously with the concerned team and will be taking corrective measures to ensure better coordination and service going forward. We genuinely appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. Warm Regards, Julius Brian Fernandes Operations Manager
Terrible Experience – Location Falsification, Poor Service
I had an incredibly disappointing stay at this hotel. First and foremost, the location was misrepresented. The hotel claims to be in Miramar, but in reality, it is in caranzalem which is far. The surrounding area is inconvenient , which was a huge letdown. Another major issue was the bad guest experience. At the time of checkin, receptionist informed us that the kitchen will take last order at 10.30 pm and on the same day we tried to order food at 10.20 pm and they denied our request mentioning the kitchen closed at 10 pm. Hence we Ordered food from zomato. When I requested cutlery, I was told that they couldn’t provide any, which is unacceptable for a hotel of this standard. It made it difficult to enjoy meals and was a clear indication of poor service. To make matters worse, the Wi-Fi was constantly disconnecting, making it impossible to stay connected. As someone who relies on the internet for work, this was a significant inconvenience. The wifi got disconnected before the checkout time. Overall, I wouldn’t recommend this hotel. Thelack of basic amenities, and unreliable Wi-Fi made my experience far from pleasant. I suggest looking for alternatives if you want a hassle-free stay.
Room: Winter Green Room
Average experience
coupleOur experience at the hotel was quite disappointing. Upon arrival, we were supposed to receive a welcome drink, but we had to remind the reception staff ourselves before they arranged it. Additionally, our dinner experience was far from satisfactory. It took 45 minutes for a simple vegetarian order to arrive, and when it finally did, it was undercooked. We expected much better service and quality from a reputed brand like Fern.
Room: Winter Green Room
Not worth at fern residency.
Short size rooms compared with pricing. In house kitchen food is tasteless. If you carry outside food, no cutlery will be provided. Simply they will say no. No good restaurants near by. In short, avoid this hotel. Many more good options are there in same prices.
Room: Winter Green Premium Room
Solo business trip
Location is near to miramar beach at a walking distance food is good nice hospitality. The property is located in a good area and has spacious rooms with good amenities. The staff is polite and attentive, providing excellent service. The food quality is good and breakfast has decent options. However, some guests faced issues with cleanliness, maintenance, and noise. The property is under renovation, and some amenities like the swimming pool and bar were not available. The location is a bit remote, and own conveyance is recommended. Overall, the property is value for money for business trips and short stays.
Room: Winter Green Room
No assistant and call disconnection
businessAs i was facing difficultly to downstairs for receiving parcel the staff did not assisted also tried calling for order but call disconnected
Room: Winter Green Room
Bad service
Very bad experience i had. I had booked for one night with breakfast. The next morning my feet was swollen and i could not walk. When i requested them that can you get any 1 item from the breakfast buffet and send it to the room. They very rudely said we dont and cant do that. Either you come down or leave it. So i had paid for my breakfast but never got to eat one. While checking out also i highlighted the same but the response was very casual like oh we will see. No sorry nothing no offering something to pack and take no offering of refund absolutely nothing.
Room: Winter Green Room
Great first time experience with fer
businessAlthough i booked this hotel by mistake, i quite liked the services. Gautami, varsha and samir from the front desk were amazing hosts, shaan from f&b service helped me to pick the right options from the menu. Quite a comfortable stay.
Room: Winter Green Premium Room
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