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New Town, Kolkata
95 Ratings, 39 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the friendly and helpful staff, often highlighting their warm hospitality and cooperative nature. The property boasts delicious food and a clean environment, making for a comfortable stay. The location is convenient for those attending events nearby. While some mention small room sizes and a need for better maintenance, the overall experience remains positive, especially regarding service and dining.
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good hotel, stay wothy bt not a high class stay
location is good, healthy environment and food is a 5 Star quality, must try and value 4 money bt some arrangements are not good, they're one of geezer not working, housekeeping not gd, towel issue not solved
Room: Executive Double
Terrible Stay
All the beds were making sounds. None of the beds were comfortable. All beds were making creaking sounds which was very uncomfortable and irritating at the same time. Since I had already booked room there, I had no other option.
Room: Executive Double
Chorus Inn has replied on Wed Oct 29 18:39:52 IST 2025
Dear Guest, we’re truly sorry to hear about the discomfort you experienced during your stay. We sincerely apologize for the noise and bed issues you faced, this is not the experience we aim to provide. Please be assured that we’ve taken note of your feedback and our maintenance team is already addressing the matter to prevent any recurrence. We hope you’ll give us another chance to serve you better in the future.
Excellent Stay
the hotel is new and awesome but bed is quite small And the food, oh my god very delicious 😋.
Room: Executive Double
Chorus Inn has replied on Wed Oct 29 18:35:46 IST 2025
Thank you so much for your review! We’re thrilled to know you enjoyed your stay and loved our delicious food. We appreciate your feedback about the bed size, it helps us improve for future guests. We look forward to welcoming you again soon!
Good Stay
Yhh it was nice actually. The staff was really friendly. Didn't ask for any extra charges. It was quite a comfortable stay.
Room: Executive Double
Chorus Inn has replied on Wed Oct 29 18:07:15 IST 2025
Thank you for sharing your feedback. We’re pleased to know you had a comfortable stay and appreciated our friendly staff and transparent service. Your satisfaction means a lot to us, and we look forward to welcoming you again for an even better experience.
Terrible Stay
Very bad experience about cleanless. I stay here for three days but no bedsheet change. No TV No bathroom clean during this period.
Room: Executive Double
Chorus Inn has replied on Tue Jun 24 17:52:49 IST 2025
Dear Mrinal Mukund, Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations. Please note that housekeeping services were offered during your stay, but were politely declined. We respect guest preferences, though this limits our ability to provide regular cleaning and linen changes. We take cleanliness seriously and always aim to ensure a comfortable stay. Your comments have been noted and will help us communicate more clearly in the future. We’d be happy to host you again with an improved experience.
Average Stay
Location is fine, no TV in the room for both the days ,not working. Breakfast was just bread butter and jam on first day and chappathi with potato curry on the second day.Rooms had poor maintenance, walls paint peeling off.
Room: Executive Double
Chorus Inn
Dear Biju Thomas, Thank you for your feedback. We’re glad you appreciated the location and shared kind words during your stay. We’re surprised by some of the concerns mentioned, as none were brought to our attention at the time — we would’ve been happy to assist immediately. We strive to provide a clean, comfortable stay with a simple, homely breakfast, and regret that it didn’t meet your expectations. Your feedback is noted, and we’ll continue improving. We’d be happy to host you again.
Very Clean, Recommended
familyEnjoyed the stay. Clean place. And very close to BiswaBangla Exhibition center where we attended a seminar.
Room: Executive Double
Chorus Inn has replied on Tue Jun 24 18:03:29 IST 2025
Dear Mr. Jagannadh, Thank you so much for your kind words and 5-star rating. We're delighted you had a pleasant stay and found the location convenient for your seminar. It was a pleasure hosting you, and we look forward to welcoming you again in the future!
Excellent Stay
Safe, good location, hospitality are good and nice food
Room: Executive Double
Chorus Inn has replied on Mon Jan 06 12:46:51 IST 2025
Thank you for your wonderful review! We're delighted you enjoyed our location, hospitality, and food. It was a pleasure hosting you, and we look forward to welcoming you back soon! 🌟
Good Stay
Quiet good and comfortable stay
Room: Executive Double
Chorus Inn has replied on Mon Jan 06 12:44:31 IST 2025
Thank you for your kind words! We're glad you had a comfortable stay and appreciated our staff's hospitality. We look forward to welcoming you again soon! 🌟
Good Stay
Quite confortable stay. Staff behavior good.
Room: Executive Double
Chorus Inn has replied on Tue Jun 24 18:00:19 IST 2025
Dear Madhusudhan Nallaballe, Thank you for your kind words and positive rating. We’re glad to hear you had a comfortable stay and appreciated our team's hospitality. Looking forward to welcoming you again soon!
Excellent Stay
the rooms are very neat and clean,the in room dinning is just wow and the cafe is also aesthetic 🫶....
Room: Executive Double
Chorus Inn has replied on Thu Oct 03 13:37:21 IST 2024
Thank you for your fantastic review! We're thrilled to hear you enjoyed our clean rooms and in-room dining. Looking forward to welcoming you back for another great stay! 🫶✨
Average
coupleThe room was small but clean, the breakfast can definitely be better. Good as per the discounted rate.
Room: Executive Double
Chorus Inn has replied on Thu Oct 03 13:35:51 IST 2024
Thank you for your feedback! We're glad you had a good stay and appreciate your suggestions. We look forward to welcoming you again soon!
In one word the stay is peaceful.
Hey am coming from odisha. I booked this hotel for my family. Seriously itni achhi price main ase location main ye hotel bahat badhiya hai just seriously wow !!!!!!!!!!! I really enjoyed this stay yarr. Hotel staffs are very humble kind and cooperative.✨✅ Jo log industrial area main aa rahe hai Newtown main ye hotel bahat achha hai. Coming to food khana bahat achha hai.quantity and price wise... And last thing I will rate this 9/10.
Room: Executive Double
Chorus Inn has replied on Thu Oct 03 13:32:58 IST 2024
Thank you so much for your glowing 5-star review and for sharing those amazing food photos! We’re thrilled you and your family enjoyed the stay, the food, and our hospitality. Your feedback truly motivates us! Looking forward to hosting you again in the future. 😊✨
Good Stay
Nice location, warm welcome by staff members. They also help me in early check-in. Food was also very tasty. Overall good experience.
Room: Executive Double
Chorus Inn has replied on Thu Oct 03 13:28:36 IST 2024
Thank you for the wonderful review. We're thrilled to hear you enjoyed the location and delicious food. It's great to know our team could assist with your early check-in. We look forward to hosting you again soon!
Average
businessFood quality is very good though it is little spicy but the service is very poor. Phone to reception or restaurant is not working.
Room: Executive Double
Chorus Inn has replied on Sat Sep 28 20:32:53 IST 2024
Thank you for your feedback! We're glad you enjoyed the food. We apologize for the service issues you faced during your stay. Please note, our phone lines are now fully operational. We hope to welcome you back soon for an improved experience!
An affordable place in new town kolkata
Affordable prices home made food cute cat in the lobby prompt service warm and welcoming staff
Room: Executive Double
Chorus Inn has replied on Tue May 28 19:03:54 IST 2024
Thank you for your wonderful review! We're thrilled you enjoyed our homely food and the company of our adorable cat, all at an affordable price. We look forward to welcoming you back to The Chorus Inn!
Terrible service
Service was terrible, they doesnt care about the guests. Even could find person to open the gates in early morning, we could have missed the flight. Really a bad experience.
Room: Executive Double
Chorus Inn has replied on Sat Mar 16 15:51:00 IST 2024
We extend our sincere apologies for any inconvenience experienced. Our team prioritizes guest needs, offering prompt assistance. Your complimentary late check-out underscores our dedication to guest satisfaction. Our staff was readily available during your departure to assist with your luggage. We regret any misunderstanding and remain committed to delivering exceptional service. We eagerly anticipate the opportunity to exceed your expectations in the future.
Terrible Stay
The hotel room is too small. I have booked this hotel for 3 people but they didn't provide the big room. The behaviour of the staff was also very bad.
Room: Executive Double
Chorus Inn has replied on Sat Mar 16 15:35:25 IST 2024
Sorry for your experience. Our team will cater to room size differences and ensure excellent service. Your feedback is valuable and we will continue to strive to improve. We hope to have the opportunity to offer a better stay in the future.
Deceiving looks
The front looks very aesthetic but the rooms are very poorly maintained. Looks bland. Staff is helpful and cooperative. Very basic washroom and rooms. Other than these aspects the hotel is good. Would recommend only if you’re short of options and need a place.
Room: Executive Double
Chorus Inn has replied on Fri Nov 03 17:35:29 IST 2023
We apologize if the room did not meet your expectations. We're pleased to hear that you found our staff helpful and cooperative. We are constantly working to enhance our rooms and facilities, and your insights will aid us in our efforts. Your recommendation is valued, and we look forward to improving to better serve you in the future.
Excellent
Staffs are well mannered, food is excellent, rooms are clean and tidy, properly maintained environment.
Room: Executive Double
Chorus Inn has replied on Fri Nov 03 18:00:41 IST 2023
We're delighted to hear that you found our staff well-mannered, enjoyed our excellent food, and appreciated our clean and tidy rooms. Your kind words mean a lot to us, and we look forward to welcoming you back to The chorus Inn in the future.
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