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Review Of Reliable Inn

Ballygunge, Kolkata | 1.6 km drive to Kalighat Kali Temple

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    4.1
    Very Good

    127 Ratings, 47 Reviews

    excellent
    39%
    very good
    38%
    average
    17%
    poor
    3%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 3
    • 3
    • 5
    • 1
    • 5
    • 3
    • 3
    • 2

    Rating Categories

    • Location3.9
    • Cleanliness4.0
    • Value For Money4.3
    • Food4.7
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    Reviews Summary

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    This property is a great pick for its prime location, close to metro and popular spots. Guests rave about the friendly, helpful staff who go out of their way to assist. The place is known for its cleanliness and cozy ambiance, with many enjoying the mutton biryani offered nearby. It’s a peaceful area, perfect for both business and leisure stays. Though food options are limited, external ordering is allowed.

    Sort by:

    Positive first
    3.0

    Average Stay

    arnab c.

    Property not provided food on that day. Location is good. Facility is poor.

    Travel Month: Sep 2025

    Room: Standard Room

    1.0

    not recommended at al

    kayastha b.business

    hotel room was not clean, washroom are also not good, even bad sheet pillow cover is very dirty. even towels are not good. very bad smell is coming

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Executive Room with Free Wifi

    5.0

    Excellent Stay

    dr s.family

    Ideal location as the Hotel is very near to Kalighat mandir and Gariahat market. The room was compact. Room service and general service was very good. Excellent Staff Jafar who assisted us with every request. They let us to store our luggage in hotel even after check out time which allowed us to shop a lot more. overall very good experience

    Travel Month: Jul 2025

    Room: Standard Room

    Reliable Inn has replied on Tue Jul 15 12:27:28 IST 2025

    thank you so much for your Review hope you will keep coming back soon

    5.0

    Recomme

    somrita b.solo

    The location was good. All sorts of transportation options were available. The staff were warm and made me feel comfortable. As a solo female traveler, I felt safe and sound. The hotel infrastructure justifies the price. They were kind enough to write off any charges they could have claimed for breaking a tea mug.

    Travel Month: Jun 2025

    Room: Executive Room with Free Wifi

    Reliable Inn has replied on Tue Jul 08 16:51:04 IST 2025

    Thank you so much for your feedback we are looking forward to see you soon

    1.0

    Pathetic stay with smelly rooms and uncleaned bed sheets

    priyanka b.solo

    Pathetic experience... Room was dirty and smelling when complained they sprayed room freshener but when the effect was over again the room was smelling. So requested them to change the room and in the new room the ac or the fan both where not working.

    Travel Month: Jun 2025

    Room: Standard Room

    Reliable Inn has replied on Fri Jun 27 16:30:01 IST 2025

    we are extremely sorry for did not meet your expectation but definitely we will look into this & try to give our best service to you

    3.0

    Average Stay

    ayoshi b.

    The room was average and location was good right near gariahat market service was not good

    Travel Month: Jun 2025

    Room: Executive Room with Free Wifi

    Reliable Inn has replied on Fri Jun 13 17:54:07 IST 2025

    Thank you so much for your feedback sorry for the inconvenience

    5.0

    Excellent Stay

    mohsin k.

    It was great experience with hotel

    Travel Month: May 2025

    Room: Executive Room with Free Wifi

    Reliable Inn has replied on Sun Jun 01 12:33:43 IST 2025

    THANK YOU SO MUCH FOR YOUR GREAT FEED BACK

    5.0

    Excellent Stay

    somesh k.

    Nice hotel good service friendly staff always helpful quick & best service fully satisfied

    Travel Month: May 2025

    Room: Premium Room with Free Wifi

    Reliable Inn has replied on Thu May 22 11:39:02 IST 2025

    Thank you so much for your nice words looking forward to see you soon

    5.0

    A good budget friendly inn

    vishakh p.business

    The staff are well behaved, helpful & inviting. Must try mutton biryani amenities: 4/5

    Travel Month: Feb 2025

    Room: Standard Room

    Reliable Inn has replied on Thu Feb 20 11:20:00 IST 2025

    Thank you so much for appreciation hope will keep coming back .

    4.0

    Overall experience is good. Recommended to stay there. Perfect location.

    sandipan.couple

    Good location, well behaved staff, good rooms. Perfect location. Near lake mall. Walking distance to kalighat.

    Travel Month: Dec 2024

    Room: Standard Room

    Reliable Inn has replied on Sat Jan 11 20:14:24 IST 2025

    thank you for appreciation

    5.0

    Comfortable stay & polite behavior

    subhankar s.couple

    This property near to my office & metro so connectivity is very good outside food is also allow staff behavior is also good for my work i need to leave the hotel at midnight, but they don't complain on it this was my 2nd stay their i love to visit their soon

    Travel Month: Dec 2024

    Room: Standard Room

    Reliable Inn has replied on Fri Dec 27 07:44:29 IST 2024

    Thank you so much for your appreciation towards our service.we are looking forward to see you soon here

    4.0

    Good Stay

    prabhat c.family

    Concern with MMTRIP for having paid Rs 262 extra for the failure of their app in getting my extension and I have to book fresh. Details I have written in my previous review

    Travel Month: Dec 2024

    Room: Standard Room

    4.0

    Good Stay

    prabhat c.family

    The property location is good . Fortis hospital R V Avenue and Gariahat market is about 500 meter. The property manager and staffs are courteous. There was no arrangement of any food, you can get only morning tea on payment. For your breakfast, lunch or dinner either you have to order online or you have to go outside. It is not a hotel, it is a banquet hall with rooms of different categories.

    Travel Month: Dec 2024

    Room: Standard Room

    4.0

    Good Stay

    prabhat c.family

    I have already given my review. My concern is with mmtrip. I was staying in this property for last two days. Through the app i wanted to extend the date, it showed an amount of rs 1538, i made the payment but it got unsuccessful. I talked to mm-trip customer care and asked them to resolve the issue as i tried twice but the payment was unsuccessful. They kept me on hold for 5 minutes and came out with a solution that i have to make fresh booking by paying rs 1800. I had to do that because i was attending my brother in nearby hospital. My only concern is either the app should not have been showing extension at that rate or i should have been compensated by mm-trip for having paid rs 262 extra.

    Travel Month: Dec 2024

    Room: Standard Room

    Reliable Inn has replied on Sat Dec 21 12:21:04 IST 2024

    SORRY FOR THE INCONVENIENCE .

    5.0

    Comfortable stay

    srinjoy g.couple

    The stay was really good. Good place with good people. The room was clean although the bed sheet was that much. The service was good.

    Travel Month: Sep 2024

    Room: Premium Room with Free Wifi

    • user photos
    • user photos
    • user photos

    Reliable Inn has replied on Tue Sep 17 10:10:39 IST 2024

    Thank you for appreciating

    1.0

    Terrible Stay

    anal b.

    The room was cramped up. No space to move around, it was damp and unclean.

    Travel Month: Aug 2024

    Room: Standard Room

    Reliable Inn has replied on Sat Sep 07 12:10:28 IST 2024

    sorry for the inconvenient we look into this possitively but one thing i must say if you want spacious room then you can make booking our premium room categories

    5.0

    Good

    abhishek s.family

    Nice rooms with good staff behaviour. Also the location is perfect. Nice food & room was perfect for two people

    Travel Month: Aug 2024

    Room: Executive Room with Free Wifi

    • user photos
    • user photos
    • user photos

    Reliable Inn has replied on Sat Aug 24 11:17:01 IST 2024

    Thank you for appreciation

    5.0

    Excellent Stay

    kumarjit d.family

    Nice hotel and staff member and good location. Hats of to manager who help to to printout my important documents in last moments. Only one issue that no fooding facility inside hotel.

    Travel Month: Jul 2024

    Room: Premium Room with Free Wifi

    Reliable Inn has replied on Sun Aug 04 17:11:28 IST 2024

    Thank you so much for your appreciation

    4.0

    Good Stay

    navneet.couple

    Decent hotel, location is great. Service is good. Rooms are decent. Hotel staff behaviour is nice and friendly

    Travel Month: Jul 2024

    Room: Standard Room

    Reliable Inn has replied on Wed Jul 31 16:20:29 IST 2024

    Thank you so much for appreciating our service hope you you will keep coming back

    2.0

    Poor Stay

    ashutosh d.

    The location was easy to find. What i didn't like was, i asked him at the reception before moving to the room - is the room clean? he said it's clean sir. But once i moved in, i found the floor had dust and mud. The cloth on the bed was not dusted properly. We had to clean the bed because of excess dust. Other than this the room was very small compared to the photo.

    Travel Month: Jul 2024

    Room: Standard Room

    Reliable Inn has replied on Mon Jul 29 08:56:06 IST 2024

    sorry for the inconvenience we will look into this.

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