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Review Of Capital O Jayam Residency0123401234

Pallavaram, Chennai | 3.8 km drive to Chennai Airport

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    2.1
    Average

    69 Ratings, 34 Reviews

    excellent
    20%
    very good
    4%
    average
    3%
    poor
    14%
    bad
    58%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 2
    • 1
    • 1
    • 1
    • 5
    • 5
    • 5
    • 2
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property received mixed reviews from guests. Some praised the fantastic hospitality, comfortable rooms, and helpful staff. Others complained about broken amenities, cleanliness issues, and rude behavior from the receptionist. Additional charges were a common concern, with guests being asked to pay more than the booked amount. Overall, the property's atmosphere and decor were appreciated by some, while others faced challenges with room availability and maintenance.

    Sort by:

    Positive first
    1.0

    RALITY

    loyalty-iconsolo

    This review is to warn potential guests about the appalling conditions at this shitty hotel. My recent stay was nothing short of a nightmare, primarily due to the severe lack of cleanliness. Upon entering my room, I was immediately hit with a strong, unpleasant odor. This alone was enough to make me uncomfortable, but what followed was even worse. The room was visibly dirty. Dust was thick on surfaces, and the bathroom was clearly not cleaned properly. But the real horror began when I started noticing cockroaches and other insects crawling around. I saw them on the floor, in the corners, and even crawling on the bed. It was absolutely revolting. The bedding itself felt unclean, with stains all over and I had serious doubts about the hygiene of the towels provided. I spent the entire night feeling disgusted and unable to sleep, constantly worried about insects crawling on me. The conditions were unsanitary and unacceptable. I would strongly advise anyone considering staying here to look elsewhere. The experience was deeply unpleasant, and I would never recommend this hotel to anyone. Save yourself. you better take some accountability for including these kind of options. Low cost budget hotel should mean minimal facilities and cut downs on luxuries. Ignoring hygiene and cleanliness is alarming and is a huge let down 👎🏻

    Travel Month: Feb 2025

    Room: Classic

    2.0

    complain

    clinton g.loyalty-iconsolo

    The was easily located on the main road The room was a disaster, no water at all had to buy 8 bottles of water to wash myself and brush my teeth etc, even flush was not functioning, the door lock wasn't functioning had to leave my baggage vulnerable to being stolen, no food available, even outside food was an issue, had to go out of the hotel to have my dinner after an exhausting day on the 18th arrived at 8 pm, had to leave the morning on 19th at 7am no water, just left over mineral water to wash my face. the room had many cockroaches and I hope I haven't carried them home - Mumbai no towels/soap, even lodges give them the stay was a disaster even for just 9hrs

    Travel Month: Feb 2025

    Room: Classic

    1.0

    Terrible Experience at Jayam Residency

    kavin r.loyalty-iconcouple

    I already booked the hotel. But when I went to the hotel, I was asked to pay additionally rs.600. Also the water heater and TV were not working, making the whole stay a terrible experience.

    Travel Month: Feb 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    No

    niranjan p.family

    There is no booking said the manager and take extra money to stay otherwise search other hotel. Very very bad response.

    Travel Month: Jan 2025

    Room: Classic

    5.0

    Comfortable rooms

    tanmoy k.business

    Hospitality was fantastic! plus, the rooms were really comfortable.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Good administration

    shanti b.couple

    The staff members at the front desk were helpful, understanding, and prompt. All my requests were attended.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Excellent and above average

    vinod b.couple

    We thought this location was special and had a great time there. Everything was cutting edge and mind-blowing. The beds were comfortable and the rooms were well-kept. Really enjoyed being here.

    Travel Month: Feb 2024

    Room: Classic

    1.0

    its seems like as a horror hotel

    shakul r.loyalty-iconsolo

    Electrical switches broken. Fan sound cockroach and dirty washroom dirty bed sheet and cartoon. Almera broken.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Great atmosphere

    vaibhav j.business

    Loved the atmosphere of this place! the ambiance made our stay truly enjoyable.

    Travel Month: Feb 2024

    Room: Classic

    1.0

    Worst experience

    ashwath p.loyalty-icongroup

    Worst ever exeperience receptionist rude behaviour towards us. No proper maintenace of rooms. Terrible experience

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Superb amenities

    harsh v.business

    Superb amenities and a welcoming atmosphere and we were surprised by the quality of service.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Fantastic staff

    mohit a.business

    The staff were fantastic! polite, helpful, and always ready to assist with a smile.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Relaxing atmosphere

    vivek v.business

    The decor was marvelous! created such a relaxing atmosphere.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Nice stay happy

    rupesh r.family

    Overall, a pleasant visit with friendly service and a nice atmosphere. Excellent hotel breakfast selections and a smooth check-in and check-out process

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Happy and impressed

    amrit.business

    Overall a classy and pleasant experience for the family stay. Appreciated to provide 5 rating. 😉. Continue the service.

    Travel Month: Feb 2024

    Room: Classic

    5.0

    Very happy

    patric m.family

    Honestly i had a very happy experience here in staying with my family. My trip happened so best. Customer support is too best

    Travel Month: Jan 2024

    Room: Classic

    5.0

    Looks good

    pranav g.business

    It looks good inside the rooms. The good looks contribute to a positive impression.

    Travel Month: Jan 2024

    Room: Classic

    5.0

    Friendly staff

    vikas m.business

    From the front desk to room service, experienced genuine friendliness that made my stay amazing.

    Travel Month: Dec 2023

    Room: Classic

    1.0

    Terrible Stay

    natarajan.

    Actually we booked 3 rooms, but got only one room. They asked rs1000 for extra room. Very worst experience.

    Travel Month: Nov 2023

    Room: Classic

    1.0

    Terrible Stay

    manas k.

    It’s very worst hotel i have ever seen

    Travel Month: Oct 2023

    Room: Classic

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