The property is praised for its cleanliness and the polite, friendly staff, creating a welcoming atmosphere. Many guests highlighted the spacious, well-appointed rooms and impressive amenities, making it feel like a home away from home. However, some guests faced issues with extra charges and poor communication regarding check-in procedures. Additionally, a few mentioned unpleasant smells in the rooms. Overall, it offers a cozy vibe with good hospitality, though there's room for improvement in management and pricing transparency.