We booked this hotel for 3 days and had a very disappointing experience.
We had booked a family room, which ideally should include two beds, but upon arrival, we were given a normal room with only one bed. When we raised this issue, we were told that all family rooms were already booked — which was confusing since the room type was still available for booking online.
The second and even more unpleasant issue was that there was no hot water. After spending time at the beach, it’s impossible to manage without a proper bath, especially considering the weather conditions. We were traveling with a 2-year-old baby, and when we requested at least some arrangement for warm water, we were told they could provide half a bucket of hot water. Even that promise wasn’t kept.
Overall, this experience was very disappointing. I would not recommend this hotel, especially for families traveling with babies or kids. It’s definitely a no-go if you expect basic comfort and honesty about what you book.