The owner resides in Delhi and seems least bothered about hospitality. The room conditions were poor. Forget about food orders — even something as basic as lime juice took over two hours to arrive. Breakfast, lunch, and dinner are served only based on when the chef decides to show up.
There’s no internet access, and when you inquire, you get the standard response: “We’re trying to solve the issue.” There’s no TV connection either, so if you’re traveling with kids, be prepared for a tough time.
The picturesque river flowing in their advertisements is only visible for maybe 1–2 months a year.
Cabana Riverside Resort - Kainchi Dham has replied on Mon Jun 30 15:35:27 IST 2025
Dear Guest,
Thank you for taking the time to share your feedback. We’re disappointed to hear about your experience during your stay. It’s clear that we did not meet your expectations regarding room conditions and service. We understand how frustrating it must have been to wait for food orders, especially something as simple as lime juice.
I want you to know that the internet access issue is being addressed, and we recognize how important it is for our guests to stay connected. We also regret that you did not have access to TV in your room, which can indeed be challenging for families traveling with children.
Your comments about the river and our advertising are also noted. We strive for our guests to have an accurate representation of what to expect during their visit. Thank you for bringing these matters to our attention. We will work diligently to improve these areas for future guests.
Best Regards,