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Review Of Brill Rooms Opposite City Centre 1

Salt Lake City, Kolkata

    User Rating & Reviews

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    • solo
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    4.1
    Very Good

    30 Ratings, 10 Reviews

    excellent
    67%
    very good
    7%
    average
    10%
    poor
    3%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 1
    • 5
    • 3
    • 5
    • 3
    • 5
    • 5
    • 1

    Rating Categories

    • Location4.1
    • Cleanliness3.7
    • Value For Money3.7
    • Facilities4.0
    • Checkin Experience4.0
    • Information Accuracy4.2

    Sort by:

    Positive first
    5.0

    Excellent Stay

    abhishek s.couple

    very good everything nice good

    Travel Month: Oct 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    abhishek s.couple

    "The room was spacious, clean, and the bed was remarkably comfortable, making for an excellent night's sleep."

    Travel Month: Oct 2025

    Room: Deluxe Room

    1.0

    Bad experience

    masudur r.couple

    Room and wash room was very dirty. Cockroch inside the room. Bedsheet and pillow cover was dirty

    Travel Month: Oct 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    chitresh k.solo

    Good location Food not ordered All facilities ok👍

    Travel Month: Sep 2025

    Room: Deluxe Room

    Brill Rooms Opposite City Centre 1 has replied on Sun Oct 05 12:56:10 IST 2025

    Dear Valued Guest, Thank you for sharing your feedback. We’re glad you appreciated our location and facilities. We hope to have the opportunity to serve you a full dining experience on your next visit. Warm regards, Brill rooms team.

    5.0

    Excellent Stay

    snehasis.

    It was a great stay. The breakfast was not good though. We asked for non fried breakfast but was served with club kachori (which was cold). Cleanliness is good and the stay was peaceful.

    Travel Month: Sep 2025

    Room: Deluxe Room

    Brill Rooms Opposite City Centre 1 has replied on Sun Oct 05 12:57:25 IST 2025

    Dear Valued Guest, Thank you for your feedback. We’re glad you found the stay peaceful and the rooms clean. We sincerely apologize for the breakfast experience and will ensure your preferences are better accommodated in the future. We look forward to hosting you again. Warm regards, Brill rooms team.

    1.0

    Terrible Stay

    sarwajit s.

    The room was ok but the staff was not at all cooperative. The staffs were rude. The bathroom taps were not working properly

    Travel Month: Sep 2025

    Room: Deluxe Room

    Brill Rooms Opposite City Centre 1 has replied on Sun Oct 05 12:54:30 IST 2025

    Dear Valued Guest, We sincerely apologize for the inconvenience caused during your stay. Your feedback regarding staff behavior and bathroom maintenance has been noted seriously. We assure you that necessary steps are being taken to improve our service quality and ensure a better experience for all guests. We hope you will give us another chance to serve you better in the future. Warm regards, Brill rooms team.

    1.0

    Terrible Stay

    keshav j.family

    Worst rooms ever. Pet had shitted at the gate which had not been cleaned. AC’s of 1980’s. Damp all over. Bed creaking. Did not stay for 1 minute and left the hotel within 5 mins of checking in. Third class property.

    Travel Month: May 2025

    Room: Deluxe Room

    Brill Rooms Opposite City Centre 1 has replied on Thu Jun 12 18:59:06 IST 2025

    We're extremely sorry to hear about your experience and truly regret that your stay was so disappointing. The issues you mentioned, including cleanliness concerns, outdated facilities, and room condition, are completely unacceptable and not the standard we aim to provide. Your feedback has been escalated to our management team for urgent review and corrective action. We sincerely apologize for the inconvenience caused and appreciate you bringing these matters to our attention.

    5.0

    Excellent Stay

    prasanta s.family

    This hotel is very good and location is near city centre 1 and staff is good and food also here available so my stay is very good

    Travel Month: Feb 2025

    Room: Deluxe Room

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    Brill Rooms Opposite City Centre 1 has replied on Thu Jun 12 19:00:48 IST 2025

    Thank you so much for your kind words! We're delighted to hear that you had a great stay and enjoyed our convenient location, friendly staff, and food offerings. Your satisfaction means a lot to us, and we look forward to welcoming you back soon!

    5.0

    Excellent Stay

    asif a.solo

    This hotel location was best and food quality is delicious and staff behaviour is polite and service are very good

    Travel Month: Jan 2025

    Room: Deluxe Room

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    Brill Rooms Opposite City Centre 1 has replied on Thu Jun 12 19:01:30 IST 2025

    Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our prime location, delicious food, polite staff, and excellent service. Your kind words motivate us to keep delivering the best experience. Looking forward to welcoming you again soon!

    5.0

    Excellent Stay

    business

    The location of the hotel is very nice and very good place and eating quality is delicious and staff is very good and very good conduct and dressing sence is very good

    Travel Month: Jan 2025

    Room: Deluxe Room

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    Brill Rooms Opposite City Centre 1 has replied on Thu Jun 12 19:02:37 IST 2025

    Thank you for your lovely feedback! We're happy to hear you enjoyed our great location, delicious food, and the professionalism of our staff. Your kind words mean a lot to us, and we look forward to welcoming you back soon!

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