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Review Of Bridge View Premium0123401234

Mall Road, Shimla | 5 minutes walk to Christ Church Shimla

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.4
    Good

    442 Ratings, 293 Reviews

    excellent
    28%
    very good
    29%
    average
    16%
    poor
    10%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 5
    • 1
    • 5
    • 4
    • 4
    • 4
    • 4
    • 3

    Rating Categories

    • Location4.0
    • Cleanliness3.6
    • Room3.5
    • Food3.3
    • Hospitality3.5
    • Value For Money3.4
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    Reviews Summary

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    The property boasts an excellent location right on Shimla's Mall Road, making it super convenient to explore nearby attractions. The views from various rooms are also a highlight. However, guests consistently report issues with hot water availability and room cleanliness. While the staff is often described as cooperative, some users faced slow service and overpriced food. Overall, the property stands out primarily for its location, but it seems to require improvements in several areas.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    jaspreet b.family with 1 kid

    Worst service. Damaged doors . No plates and sourcers provided. No water provided. Stinky rooms

    Travel Month: Sep 2025

    Room: Superior Room

    4.0

    Good stay

    avik d.family with 3 kids

    Location is great and it is right opposite to govt lift. Rooms were good and staffs were quite helpful. Food is very rxpensive

    Travel Month: May 2025

    Room: Superior Room

    4.0

    Good Stay

    Good location, good room, good service but tv was not working properly Rest of the things were good and the view was also good

    Travel Month: May 2025

    Room: Deluxe room

    4.0

    Good Experience

    neha g.family

    I was in Shimla to celebrate a birthday and stayed at the hotel for 3 days. It was comfortable, and the staff was polite. It is the location that makes it best suited given its close proximity to the Mall Road. While the overall experience was good. It would have been nicer if the hotel was nicer about the celebration with its hospitality - always leaves a lasting impression. Nonetheless, will still recommend.

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe room

    4.0

    Good Stay

    family with 2 kids

    Room we got was different from the image shown in the app. Still the room was comfortable.

    Travel Month: May 2025

    Room: Superior Room

    3.0

    Average Stay

    eeti k.couple

    Property location was good it’s in the center of Shimla Mall Road. Food was average should include more options in the breakfast buffet. Amenities and services was also average.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    sagar g.couple

    Please stay here if your nose is dead.only thing this hotel has is location. Please run if Premium is in your vacay plans- It's for Premium discomfort! To rate my stay, I think this beyond -2* experience 1. If hot water is something that you need, you'd be pouring out 6-10 buckets of water for a drop of hot water, pretty convenient if you want live waterfall experience 2. The room has no view, well you could view a very old building's rotten wall,exactly why someone would wanna visit Shimla 3. The bathroom was a near death experience because of the horrible smell, I would be glad if I could leave my nose behind. 4. Carry your shower gel Please else the hotel will bombard you with miniature shampoos ,even when you'd particularly want soap! 4. If you unluckily need wifi for Work/netflix, the hotel is going to provide you with a network that doesn't connect(for 48 hours that we stayed). Everytime the reception will come up with a fantastic excuse. 5.The ceiling has patches of damp fungi spots- unwanted roomies. 6. The basic amenities like Kettle-tea-coffee are absent( you'll have to be nagging to get them delivered) 7. Water bottles cost 20 a litre in shops nearby but they don't even give you a single complimentary water bottle 8. There is no CCTV in the corridors, pretty safe for thieves to do their job 🤔 This review is particularly for Bridge View Premium! Bridge view regency is pretty awesome though! It's just in the corridor above...

    Travel Month: Mar 2025

    Room: Deluxe room

    3.0

    Average Stay

    pritam w.

    The location of hotel is right at the mall road and just opposite the govt lift which makes it easier for the commute and view from the hotel is just awesome. Overall a good stay with good staff.

    Travel Month: Feb 2025

    Room: Deluxe room

    4.0

    Good Stay

    dhiraj m.loyalty-icon

    The location is amazing, the views mesmerising, lift is cozy, and washrooms curtains are not upto the mark, could be improved.

    Travel Month: Dec 2024

    Room: Superior Room

    1.0

    Poor communication

    abhishek k.loyalty-iconfamily

    Hotel is in an area where vehicles cannot go. Post booking the hotel feels it is not important to inform about this. We kept looking around for the way to the hotel and got informed by a passer by that there is none. Then at our own expense ( pretty high, we hired porters to carry luggage in dark hours and when it was raining. Worse we had small children with us. It was an uphill climb of over 1 km. No ownership by hotel and no arrangements made. Pathetic experience.

    Travel Month: Dec 2024

    Room: Superior Room

    4.0

    Good Stay

    gurjit g.family

    Nice stay at the hotel. Nice location. Breakfast was good. Stay was very comfortable. But the rates were little to the higher side.

    Travel Month: Nov 2024

    Room: Superior Room

    3.0

    Group trip

    avtar s.group

    It was a group trip. But room is not good not bad. Overall ok experience. Cost of food is very much high

    Travel Month: Nov 2024

    Room: Deluxe room

    1.0

    No support

    knd p.family

    I had selected the date wrongly when i called then they told no problem you will get the today, but today they are refusing to confirm the booking. Need support for booking or refund

    Travel Month: Apr 2024

    Room: Deluxe room

    4.0

    Good Stay

    harjinder s.loyalty-icon

    Overall hotel is good. Rooms are spacious, neat and clean and good view of shimla hills from the rooms. Staff is cooperative and helpful. Location is very close to the lift.

    Travel Month: Feb 2024

    Room: Superior Room

    • user photos
    • user photos
    • user photos
    3.0

    Hotel need renovatio

    pralabh j.family

    Property needs renovation. Rooms and bedding are not clean. This is 2 star hotel. Only location wise property is good.

    Travel Month: Jan 2024

    Room: Superior Room

    5.0

    Excellent Stay

    mukesh c.family

    good service cooperative staff with excellent food all facilities location was good delicious food ❤️

    Travel Month: Dec 2023

    Room: Superior Room

    5.0

    I really like hotel nd staff service and eatable things too good

    aakash.family

    too good service tasty all things staff also good I like so much I come again in your hotel. thanks alot ❤️❤️❤️

    Travel Month: Dec 2023

    Room: Superior Room

    3.0

    Average Stay

    brijesh k.

    Rooms are ok but the hotel has an average rating as per infrastructure and facility available. The hotel's location is good and people can easily reach out through the transportation lift. The view from the 6th floor room is also awesome. But security wise and there is no guard on the main entry and reception on the 7th floor is something not like it. The bed mattress is making too much noise and needs maintenance. Rest it's peace full.

    Travel Month: Sep 2023

    Room: Deluxe room

    • user photos
    5.0

    Good hotel

    anant s.couple

    It is a good hotel. It management staff is so good. It services are very nice.

    Travel Month: May 2023

    Room: Deluxe room

    5.0

    270 degree bird's eye view of shimla city

    mahmud h.family

    This hotel locates in an excellent place in mall road, just infront of the govt lift. It gives a panaromic view of shimla city. The food was awesome. The staff was really professional. I will surely recommend this hotel.

    Travel Month: Mar 2023

    Room: Superior Room

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