The property boasts a good location close to Dal Lake, making it convenient for tourists. Many guests appreciated the friendly and helpful nature of the owner and staff. However, several users pointed out issues like poor food quality and frequent power outages, which can be a hassle, especially during winter. While the rooms are generally clean and well-maintained, some guests experienced problems with amenities like room heaters and maintenance. Overall, it has its perks, but improvements could enhance the stay.