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You are booking hotel for more than 30 days

Review Of BALAN GUEST HOUSE

Central Pondicherry, Pondicherry | 1.1 km drive to French Colony, Pondicherry

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.1
    Good

    242 Ratings, 129 Reviews

    excellent
    18%
    very good
    23%
    average
    26%
    poor
    17%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 4
    • 3
    • 5
    • 4
    • 4
    • 4
    • 4
    • 3

    Rating Categories

    • Location3.6
    • Cleanliness2.9
    • Room2.8
    • Value For Money2.8
    • Food3.0
    • Facilities2.5
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property boasts a central location, making it easy to access popular spots like Rock Beach and local markets. Guests appreciated the supportive and polite staff, highlighting the budget-friendly rates. Many rooms are described as clean, and the atmosphere is generally described as safe for families. However, some reviews point to maintenance issues, outdated facilities, and occasional cleanliness concerns. Overall, it seems suitable for short, budget-conscious stays amidst the city's hustle and bustle.

    Sort by:

    Positive first
    3.0

    Average Stay

    amalorpava m.

    Couldn’t sleep entire night, Because of the mosquito bites. Room is filled with mosquito 🦟. Cleanliness and room is good.

    Travel Month: Aug 2025

    Room: Double bed Non AC

    3.0

    Average Stay

    akshay s.family

    The location is in the market line so there is a more crowded area, cleaning is not properly maintained. if u have earlier booking still no surety that u will have roo The location is in the market line so there is a more crowded area, cleaning is not properly maintained. if u have earlier booking still no surety that u will have room

    Travel Month: Jun 2025

    Room: Double bed Non AC|Four bed Non AC

    4.0

    Good Stay

    akshaya g.

    Overall stay was cosy and staff was good , excellent hygiene maintained

    Travel Month: May 2025

    Room: Four bed Non AC

    3.0

    Average Stay

    group

    beds were not comfortable enough.. and there is no cooler . TV is old. it was ok but not enough. there are still mosquitos in a ac room. could be better.

    Travel Month: Mar 2025

    Room: Triple bed AC

    5.0

    Excellent Stay

    pardha s.

    Hotel is very good, staff is also so much supportive. I will give for this hotel 5 star rating. Thankyou.

    Travel Month: Nov 2024

    Room: Double bed AC

    • user photos
    • user photos
    4.0

    Safe for family. All staff are well behave. Room is clean and comfort.

    md a.family

    Good for family stay and room attendent are very kind. Wakable distance from rock beach, promenade beach and rail way station but there is no lift because of four storeyed building.

    Travel Month: Oct 2024

    Room: Four bed Non AC

    5.0

    Super

    thamizh s.couple

    nice room☺️

    Travel Month: Sep 2024

    Room: Double bed Non AC

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    yerapa r.

    We are group of 4. They have given room in 3rd floor. There is no lift and it's 4 cot bed which is good but there are mosquitoes and bed bugs due to which we didn't sleep properly. Other than that all good. It is located in quite busy place. It has good car parking space. Staff were polite

    Travel Month: Aug 2024

    Room: Four bed Non AC

    1.0

    Very poor stay not worth it at al

    samyak j.family

    Very poor room condition. Photos are misleading. Not worth at all. I couldn't sleep the whole night due to bed bugs. I literally sat on the plastic chair for 5 hours trying to get some sleep while sitting. Do not book this hotel

    Travel Month: Aug 2024

    Room: Double bed Non AC

    1.0

    Worst stay ever

    ayush k.group

    The room was filthy and bore no resemblance to the pictures shown in the app. It was by far the worst stay we’ve ever experienced, completely ruining our trip. Everything was outdated, and the walls were marred by seepage, making the room feel like it was 15-20 years old. It was certainly not worth the price they charged. We thought about leaving, but with the long weekend’s high demand, no other accommodations were available

    Travel Month: Aug 2024

    Room: Triple bed Non AC

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    • user photos
    • user photos
    3.0

    Budget room but not royal

    aravindan.solo

    The room was good and it was good on a budget. Would have been better if the room color had been a bit longer

    Travel Month: Jun 2024

    Room: Single bed non AC

    • user photos
    1.0

    Terrible Stay

    mp p.family

    Worst room bathroom fan

    Travel Month: May 2024

    Room: Double bed Non AC

    • user photos
    • user photos
    • user photos
    4.0

    Overall good

    vignesh r.group

    Overall good experience, the room good and clean we are so much happy to stay on hotel, and also good customer service

    Travel Month: Apr 2024

    Room: Triple bed Non AC

    1.0

    Poor room quality and bad service

    pawan b.loyalty-iconfamily

    Unfortunately, my experience at the hotel fell short of expectations. The television was non-functional, and basic amenities such as water, glasses, chairs, and a cupboard were missing from the room. Additionally, the bedside electric points were not operational, and the washroom lacked cleanliness and lacked an exhaust fan. Furthermore, communication was challenging due to a language barrier, as the staff did not speak english or hindi. Regrettably, based on these observations, i cannot recommend this hotel for accommodation.

    Travel Month: Mar 2024 (4-Night Stay)

    Room: Double bed AC

    4.0

    Good Stay

    ramakrishnan l.business

    Simply good service staff, location, limited parking. All needed nearby areas easy to buying and purchase.

    Travel Month: Feb 2024

    Room: Double bed Non AC

    2.0

    Poor service and worst management, at least basic facility has be provided.

    nisha.solo

    No water coming from tap. No hot water. Serious security and privacy issues, curtains not covering all the windows. Window locks were not at all working properly. No blanket was given even i had asked for. Floor was dirty. No water bottle kept inside. Over praised room as per amenities provided.

    Travel Month: Feb 2024

    Room: SINGLE DELUXE AC

    • user photos
    • user photos
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    4.0

    Pondy budget

    bose k.couple

    Rooms are very clean and the services are at the best. I stayed there 3 days and thier accommodation was awesome

    Travel Month: Jan 2024

    Room: Triple bed Non AC

    • user photos
    5.0

    Excellent

    anbarasan t.couple

    Excellent hotel. Everything neat and clean. Good infrastructure. Affordable price.

    Travel Month: Jan 2024

    Room: Double bed AC

    3.0

    Average Stay

    elavarasan p.solo

    Basic room with tv and ac

    Travel Month: Dec 2023

    Room: SINGLE DELUXE AC

    3.0

    Average Stay

    harrison m.

    The room was small and there was no privacy for a couple and no water bottles provided but allover its okay

    Travel Month: Dec 2023

    Room: Double bed AC

    BALAN GUEST HOUSE has replied on Sat Jan 06 08:29:09 IST 2024

    Thank you for your suggestion. We will take care on your point.

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