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Review Of HOTEL ANNAMALAI

Pondicherry, Pondicherry

    User Rating & Reviews

    • everyone
    • couple
    • family
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    3.4
    Good

    98 Ratings, 51 Reviews

    excellent
    24%
    very good
    33%
    average
    21%
    poor
    5%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 4
    • 3
    • 1
    • 4
    • 4
    • 5
    • 1

    Rating Categories

    • Location3.6
    • Cleanliness4.1
    • Room4.2
    • Value For Money3.7
    • Food4.0
    • Security4.3
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    Reviews Summary

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    The property is situated quite far from the city, making it less ideal for tourists but convenient for visitors to the nearby medical college. While the rooms are generally clean and spacious enough for two, amenities are lacking, with no room service or basic provisions like a kettle or cutlery. Food options are limited, especially for vegetarians, and many guests mentioned issues with staff behavior and slow service. Overall, it's expensive for what it offers, leaving many disappointed.

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    Positive first
    4.0

    Very economical and comfortable sta

    rajasri c.solo

    very nice hotel... we stayed in a standard room. AC is good, bathroom and linen is clean... they have a cafe in the geoun floor and a rooftop pub and restaurant with very tasty food. Mr Ravi is very helpful. Overall very economical and comfortable stay

    Travel Month: Sep 2025

    Room: Standard Room

    HOTEL ANNAMALAI has replied on Sat Sep 13 15:03:59 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    4.0

    Good Stay

    alwal r.solo

    One can add complimentary breakfast . It was a good place. Wi-Fi never works

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Standard Room

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    HOTEL ANNAMALAI has replied on Tue Sep 09 16:13:31 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    3.0

    Average Stay

    chirag b.solo

    Staff not knowing Hindi language,difficult to ask ,poor bathroom survice

    Travel Month: Aug 2025

    Room: Standard Room

    HOTEL ANNAMALAI has replied on Sun Aug 31 17:19:55 IST 2025

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

    1.0

    Very Expensive and Poor Service NOT WORTH

    subburaj m.family

    Location.. For away from City.Only suitable for the Visitors coming to nearby Hospital and Medical College Price... Very very High for that Category Food.... Good for Non-vegetarian Amenities... Nothing, available.. Everything you have to request. No floor mat for wash room, No Cutleries TV .. Digital connection expired.. Got back after a Argument. only good is Big enough for two persons.. but Big money too...

    Travel Month: Apr 2025

    Room: Executive Room

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    HOTEL ANNAMALAI has replied on Wed Apr 16 18:15:37 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    3.0

    Average Stay

    dhiraj k.

    This hotel is very far from white town, however staffs are friendly but if you are tamil speaking. Rooms are average, bathroom were clean

    Travel Month: Dec 2024

    Room: Executive Room

    HOTEL ANNAMALAI has replied on Sat Jan 11 18:31:21 IST 2025

    Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    3.0

    Average Stay

    t s.

    Hi no of staffs are less rates charged are very high in conjunction with service hospitality standards little decorated lodging services thanks

    Travel Month: Dec 2024

    Room: Standard Room

    1.0

    Lack of amenities / facilitie

    robinson e.loyalty-iconsolo

    No breakfast/ coffee is available no kettle to heat water also the bill provided doesn't cover the entire stay bill. Almost rs. 2000 is short in the bill provided won't suggest anyone to stay in this place as it is very expensive

    Travel Month: Dec 2024

    Room: Executive Room

    3.0

    Average Stay

    anuj s.loyalty-icon

    there is no lobby to sit. no proper reception. staff behaviour was not good. the room was average. room charges were high as compared to the ambience and services. 😔😔😔

    Travel Month: Oct 2024

    Room: Executive Room

    1.0

    Worst experience

    manivannan s.business

    Not a good hotel to stay hospitality is not good power problem no food very bad experience i will not recommend

    Travel Month: Aug 2024

    Room: Standard Room

    HOTEL ANNAMALAI has replied on Tue Aug 20 19:56:07 IST 2024

    Dear Guest, Thank you for sharing your feedback. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings.

    4.0

    Good Stay

    jaya v.loyalty-iconsolo

    The room was clean, but the vegetarian food was below average. The price of direct booking much cheaper than through make my trip

    Travel Month: Jun 2024

    Room: Standard Room

    HOTEL ANNAMALAI has replied on Thu Jul 18 15:59:42 IST 2024

    Dear Jaya V, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    1.0

    Certainly! here's a template for writing a bad review about a hotel's servi

    syed m.business

    . Adjust the specific details as needed: - i recently stayed at [hotel name] and, unfortunately, had a very disappointing experience. Firstly, the check-in process was extremely slow and inefficient. Despite arriving well past the check-in time, our room was not ready, and we had to wait for over an hour without any clear communication from the staff. The room itself was a major letdown. It was not clean, with dust and stains visible on the furniture and carpet. The bathroom was particularly concerning, with mold in the shower and a broken faucet. The bed linens looked old and were not properly cleaned. Service during our stay was poor. Housekeeping did not replenish toiletries, and when we requested extra towels, they took hours to arrive. The staff generally seemed indifferent and unhelpful. Moreover, the hotel amenities were subpar. The advertised pool was closed for maintenance without any prior notice, and the fitness center equipment was outdated and mostly non-functional. To top it off, the noise levels were unacceptable. We could hear loud conversations and movement from the adjacent rooms and hallway throughout the night, making it impossible to get a good night's sleep. Overall, [hotel name] failed to meet even the most basic standards of cleanliness, service, and comfort. I would not recommend staying here, and i hope the management takes these issues seriously to improve the experience for future guide

    Travel Month: Jun 2024

    Room: Standard Room

    HOTEL ANNAMALAI has replied on Thu Jul 18 16:00:30 IST 2024

    Dear Syed M, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    4.0

    Good clean all well recommended

    satendra s.loyalty-iconfamily

    Good rooms clean recommended room service on cash payment should be added in bill later every time pay cash not good.

    Travel Month: Feb 2024

    Room: Standard Room

    HOTEL ANNAMALAI has replied on Thu Jul 18 16:01:33 IST 2024

    Dear Satendra Singh, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    2.0

    Poor Stay

    prasanna k.loyalty-iconfamily

    Most important. Please do not confuse this place with hotel annamalai international, puducherry. This place is 17 kms from the main city and the main tourist attraction i. E. White town. There is no room service available. The staff is very rude and are told that the least important thing in the premises is the customer. Rooms are of good quality. Will avoid this place in future.

    Travel Month: Jan 2024

    Room: Standard Room

    HOTEL ANNAMALAI has replied on Thu Jul 18 16:03:05 IST 2024

    Dear Prasanna khatawkar, Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.

    1.0

    Terrible stay

    gunjan s.family

    I booked this hotel at the last moment as it was an unplanned trip. Many hotel options were closed but i got this one and they charged per room per night. The hotel was out of city very far away and price which hotel people told us was shocking as there was no room service and other basic amenities.

    Travel Month: Oct 2023

    Room: EXECUTIVE ROOM

    HOTEL ANNAMALAI has replied on Wed Sep 25 10:24:55 IST 2024

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

    4.0

    No food facility

    sanjay k.family

    There are many options for non vegetarian but not for vegetarians. Staff behaviour was rude. Room was not cleaned on second day.

    Travel Month: Oct 2023

    Room: STANDARD ROOM

    HOTEL ANNAMALAI has replied on Wed Sep 25 10:25:29 IST 2024

    Dear Guest, Thanking for choosing to stay with us, we were happy that you enjoy the stay visit as again.

    3.0

    Family stay two room

    saleem s.family

    It's too expensive, just a small room. Booked standard and deluxe room. Charges are huge. Not worth i would say.

    Travel Month: Aug 2023

    Room: STANDARD ROOM

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    HOTEL ANNAMALAI has replied on Wed Sep 25 10:26:05 IST 2024

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay.

    5.0

    Great experience

    lakshay.loyalty-iconfamily

    Well maintained property, best food at restaurant and good bar services. Will visit again surely. Staff is also cooperative and having great manners

    Travel Month: Aug 2023

    Room: STANDARD ROOM

    1.0

    Avoid this hotel

    venkata t.loyalty-iconfamily

    Rude behaviour of staff. No proper parking as advertised. Pub on top floor, please expect loud noise. Smelly mattress and the entire room smells disgusting. Avoid this hotel.

    Travel Month: Apr 2023

    Room: EXECUTIVE ROOM

    2.0

    Poor Stay

    subburaj m.

    Irresponsible answer and rude behaviour of front desk staff when we asked about missing facilities. He simply says hotel is not responsible for all the facilities listed or showing.showing more than what hotel can provide. Even after paying a rate of five star hotel in metro cities facilities simply like a urban guest houses. Even the available facilities are provided only when demanded. keep rates according to the facilities provided.]

    Travel Month: Mar 2023

    Room: EXECUTIVE ROOM

    3.0

    Hospitality

    shajahan s.couple

    Average. Kept one towel & other things but booked for 2

    Travel Month: Feb 2023

    Room: EXECUTIVE ROOM

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