. Adjust the specific details as needed: - i recently stayed at [hotel name] and, unfortunately, had a very disappointing experience. Firstly, the check-in process was extremely slow and inefficient. Despite arriving well past the check-in time, our room was not ready, and we had to wait for over an hour without any clear communication from the staff. The room itself was a major letdown. It was not clean, with dust and stains visible on the furniture and carpet. The bathroom was particularly concerning, with mold in the shower and a broken faucet. The bed linens looked old and were not properly cleaned. Service during our stay was poor. Housekeeping did not replenish toiletries, and when we requested extra towels, they took hours to arrive. The staff generally seemed indifferent and unhelpful. Moreover, the hotel amenities were subpar. The advertised pool was closed for maintenance without any prior notice, and the fitness center equipment was outdated and mostly non-functional. To top it off, the noise levels were unacceptable. We could hear loud conversations and movement from the adjacent rooms and hallway throughout the night, making it impossible to get a good night's sleep. Overall, [hotel name] failed to meet even the most basic standards of cleanliness, service, and comfort. I would not recommend staying here, and i hope the management takes these issues seriously to improve the experience for future guide