The property boasts a great location, just a short walk from the mall road, making it convenient for guests. Many rooms offer beautiful views, and the staff is recognized for being courteous and helpful. However, there have been consistent concerns regarding poor service and inadequate maintenance, with guests mentioning unclean bathrooms and problematic amenities. While some found the breakfast spread pleasing, others noted the food quality as an issue. Overall, guests have highlighted a mix of experiences here.