Review Of Astoria Lagoon Resort

1- place is very good but 700 meter access road is too bad. 2- rooms are not well maintained and phone tv things are not working. Not professionally clean. 3- staff supports well but. Feels like local 4- there is no reception 5- resort area not well maintained

Swimming pool is not cleaned. Hot water not running in washroom. Dinner. Staff are very cooperative but have to maintain amenities.

The pool was not clean and it took a lot of time for them to clean it, which makes it unserviceable for guests. We ended up not going to the pool at all during our stay because whenever we wanted to go, the pool was filthy and they only started cleaning once we asked them to clean it.

Food is really awesome. We all liked it. Especially sev bhaji. They need to work on rooms, especially toilets.

The property was not maintained at all. There was no light, room service was very slow. We had to call twice or thrice for any service.

Have already raised the concerns yesterday but makemytrip was least concerned and still yet to receive the revert back

It was not at the par with images We r totally disappointed with resort

Not 5k worth at all, la cart e food was not good, missing basic things soap, shampoo etc, tv was not working, tatasky setup box was not working, upon wake up in morning there was no tap n flush water, intercom phone was not working, no wifi, missing amenities shown in photos, not happy at all. Family disappointed.

Place and view is amazing… rooms and surrounding needed to be maintained and food is not good.. you should keep veg and nonveg section separated

The location was quite soothing, surrounded by jungle you experience calmness. The room could be slightly updated. The food was delicious, proper service was offered and the pool view was phenomenal.

Location is very good. Rooms need a lot of improvement.

There is no such option to explore, 1st it's too much far away from city 2nd there is no option to spend expect swimming pool 3 there is too much electricity problem and they don't have generator 4. They have to add more option to spend time in resort and to take pictures because another than resort there is nothing to see bathroom shower pannel toilets all are old fighting need to upgrade 5. Food was awesome amazing taste. 6. There is network issue and they don't have wifi facility and tv also not working 7. Some upgrade need to be done in resort otherwise only 1 day is good to spend

Extremely poor experience. Swimming pool was full of chlorine water, mosquitoes and insects were found in the room. No mobile network at the property. Extremely poor quality and tasteless food. Staff was extremely rude. Electricity power cut issues in the property

I planned for surprising my husband at our 4th anniversary. Sudden plan and we landed here. Soothing and calm place for relaxing. Green lushes and lake view took my heart. Talking about staff very friendly and helpful always ready for service. Only thing which is holding me back to give it a 5 star is its fooding.

Cabins are overlooking the lake. You can hike down the lake too, it's that close! the property is well kept and keeps the local flavour of igatpuri

I had a very comfortable stay and the staff was helpful. My room had an amazing view of the valley and the lake. Food is not great but it’s manageable. The plunge pool is not functional. Over a comfy and relaxing experience.

The staff was rude. The plunge pool was not working. Mosquitoes and flies in the room. Everything was untidy. There were no other guests too apart from us which made the place super shady. Please don’t plan your trip over here.

Very poor service and not loction properly in igatpuri

Location is very difficult to reach, unsafe to travel at night, room are not clean, full of dangerous insects, rusty furniture our tv wasn't working, light's were not working, electric kettle was broken, bedsheet were spotted, evening it's not possible to open the door as insects will enter

I booked this property for my one day stay and absolutely loved it... especially the climate and the location were the resort is, it's beautiful... rooms are clean and spacious.. I liked the food as I am vegeterian.. enjoyed at the swimming pool and have made best memories...Mr. Ganesh at reception were very helpful and co-operative.. i adore my stay.😊