I recently stayed at AJ Heritage, and while the location is good and the caretakers are very friendly, the overall experience was disappointing. The hotel lacks basic amenities, there was no proper lighting, and the water geyser was broken. The toilets were not clean or hygienic, which was a major drawback.
For breakfast, they only provided idly and bread with jam, which was very limited. The food quality was not great, and considering the high price, the stay did not feel worth it. If they improve cleanliness, amenities, and food options, it could be a much better place. Until then, I wouldn’t recommend it for the price they charge.
AJ Heritage Cottage Ooty by VOYE HOMES
Thank you for taking the time to share your detailed feedback. We sincerely regret to hear that your experience at AJ Heritage Ooty did not meet expectations. We truly value your comments regarding cleanliness, amenities, lighting, and food options — these are areas we are actively working to improve.
We have already initiated steps to address maintenance concerns and are working with our team to ensure better hygiene standards and wider breakfast choices. Your input helps us do better, and we hope you’ll consider giving us another chance in the future for a much-improved stay.