We reached there after booking they denied the booking don’t have the facility to serve you it’s mm t they don’t have the responsibility even if they can’t provide the service refund also not possible. Literally we trapped with with our small kids over valuable time and money
Aditi Resort Vythiri has replied on Fri Feb 14 15:22:49 IST 2025
Dear Shanavas,
We sincerely apologize for the inconvenience caused during your visit to Aditi Resort Vythiri. Due to an unexpected technical issue, we could not accommodate your reservation as planned. We completely understand that this should not have been your concern, and we deeply regret the disruption it caused to your valuable time and plans, especially with your family.
To make things right, we have already initiated the refund for your booking. Additionally, as a gesture of our sincere apology, we would love to offer you a complimentary stay on your next visit to Wayanad. We truly value our guests and are taking immediate steps to ensure such issues do not happen again.
We hope to welcome you back for a seamless and enjoyable experience at one of the best resorts in Wayanad, which is ideal for families and couples seeking a peaceful retreat in Vythiri.
Warm regards,
Team Aditi Resort Vythiri