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Review Of Araliya Red

Nuwaraeliya West , Nuwara Eliya | 3 minutes walk to Nuwara Eliya Town Hall

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    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    2.7
    Average

    9 Ratings, 4 Reviews

    Sort by:

    Positive first
    4.0

    Good Stay

    deepalok r.family with 1 kid

    Good Location good amenities the best part of the hotel is the buffet and the spread is awesome Overall good stay

    Travel Month: Sep 2025

    Room: Deluxe Double Room

    1.0

    Terrible Stay

    nipun a.family with 1 kid

    what a wonderful experience at the restaurant and what a disastrous experience at the front desk and swimming pool. We cant believe it was such a conflicting experience. The front staff was rude, rough and disrespectful and swimming pool staff. . Well we don't need any discount for future as this place is a big NO for us and ofcourse all our office friends family. if you continue with same staff, a few days down the line it could lead to no repeat business for hotel. This was the first worst of worst experience

    Travel Month: Sep 2025

    Room: Deluxe Double Room

    2.0

    service

    gourab k.couple

    Service was very poor. After calling many times to reception also you will not get proper room service. Not expected

    Travel Month: Aug 2025

    Room: Deluxe Double Room

    1.0

    Terrible Stay

    vinay s.family

    Hotel building is very good .. But services and vegetarian food is pathetic. Stale smell in the rooms.And whole night sounds was there like some carpenter work is going on. If you take Ala carte then you will get 2nd rated treatment.

    Travel Month: Jul 2025

    Room: Deluxe Double Room

    Araliya Red has replied on Thu Jul 31 20:09:15 IST 2025

    Dear Sir/Madam, We apologize for the unpleasant experience you had during your stay. This is not the standard we strive for, and we are concerned to hear about the issues you encountered. We are looking into your feedback regarding the stale smell in the rooms, the noise disturbances, and the quality of our vegetarian food. We also take your comments about the a la carte service very seriously. Please know that we are addressing these points with our team to ensure we improve. Thank you for bringing this to our attention. Thank you , Digital Marketing Team - Araliya Red

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