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Review Of The Robertson House managed by The Ascott Limited0123401234

Singapore Riverside, Singapore | 3 minutes walk to Clarke Quay

    User Rating & Reviews

    • everyone
    • women
    • couple
    • solo
    • family
    4.1
    Very Good

    300 Ratings

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 5
    • 4
    • 4
    • 3
    • 5
    • 3
    • 3
    • 2

    Rating Categories

    • Facilities4.1
    • Cleanliness4.6
    • Value For Money4.0
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    Reviews Summary

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    The property is located in a great location with easy access to transportation and dining options. The rooms are clean but compact, with limited vegetarian food options. The staff is friendly and helpful, but some reception staff may not be as accommodating. The bathroom is small and impractical, with no sockets for charging next to the bed. The property has a nice pool and gym, but limited food options due to maintenance. Overall, a good value for money property with a great location.

    4.0

    Good Stay

    priyanka.family

    great stay ..good hospitality prime location near to all prime location friendly staff.would recommend for stay we were there for 3 nigjt great stay ..good hospitality prime location near to all prime location friendly staff.would recommend for stay we were there for 3 nigjts

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe Room Queen (Studio)

    5.0

    Excellent Stay

    sriranjan s.family with 1 kid

    The hotel is centrally located, near Robertson Quay. The service and the breakfast spread is excellent. I would recommend the Robertson House to anyone looking for a short stay in Singapore. We had an opportunity to use the swimming pool, which we found was well-maintained. Overall, I would recommend this property to both families and business travelers.

    Travel Month: Jul 2025 (5-Night Stay)

    Room: Deluxe Room Twin (Studio)

    • user photos
    3.0

    Average Stay

    Not a 5 star property Location is very good next to main lane. Good mall opposite and food joints But property is not a 5 star which is deceiving data. Rooms are standard type (clean and good no issue) Nothing special. Nothing bad.... Good for a simple quick stay

    Travel Month: Jun 2025

    Room: Deluxe Room Queen (Studio)

    3.0

    Average Stay

    rakesh b.loyalty-icon

    Positives: good view, clean hotel negatives: the rooms are smaller to average in size. The hotel is not designed with practicality or guest comfort in mind. There are no sockets for charging next to the bed (only usb a on both sides: you can charge your phone only if you have an apt connectore. To charge your phones, you need to unplug the water filter & coffee machine kept on the table. It’s really inconvenient. The toilet seat is very close to the wash basin. My leg would accidentally touch it now & then while washing my face or brushing: its gross. The reception staff almost never pick up the phone if you calm from outside. Most sre helpful, but a few are not. My flight landed in singapore at 6. 10am. I called the hotel and was willing to pay an extra half a day for early check-in. The reception person (a guy) told me that the room available is a low floor with no view, and that he wouldn’t allow me to change the room after the early check-in. If i check in around 3pm, i could probably still get a better room. What? effectively, he told me to get a room for half a day in another hotel instead of at robertson. Finally, we saw the jewel at changi airport without sleep but did not check in early so as not to ruin our room view for the remainder of our tour. By the time we finally checked in, we were extremely tired and slept through the remaining day.

    Travel Month: Aug 2024 (5-Night Stay)

    Room: Deluxe Room Queen

    4.0

    Nice location small space

    pankaj m.loyalty-iconcouple

    The location is very good. Rooms are compact but clean. Bathroom is way too small. Food options are limited for vegetarians. Despite everything, rooms are clean and full point for location

    Travel Month: Jul 2024 (4-Night Stay)

    Room: Deluxe Room Queen

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    gurdeep c.loyalty-icon

    It’s a great space to stay in terms of accessibility. Bus, mart and taxi everything was close by. It’s value for money as well, nice property at this price. Although the breakfast options were limited for vegetarians

    Travel Month: May 2024 (4-Night Stay)

    Room: Deluxe Studio, 1 Queen Bed

    5.0

    Excellent Stay

    vipanci b.loyalty-icon

    Great stay and very nice staff, the service was excellent and this hotel is centrally placed which made the travel easy and accessible to places!

    Travel Month: Mar 2024 (4-Night Stay)

    Room: Deluxe Studio, 1 Queen Bed

    2.0

    Poor Stay

    ashrith m.loyalty-iconcouple

    Not great stay, rooms are pretty small for a five star category and no proper response from house keeping and most of the google reviews are the same.

    Travel Month: Mar 2024 (5-Night Stay)

    Room: Deluxe Room

    5.0

    Best property in singapore

    aman r.loyalty-iconcouple

    We took a chance and stayed at this property, it has been renamed to robertson house by the crest collection. The location is great as it’s walking distance from clarke quay. The pool is very nice too. The staff are absolutely amazing and helpful. We would definitely come back here when in singapore.

    Travel Month: Jan 2024 (4-Night Stay)

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    kavita a.

    The hotel is under maintenance so no options for food. Also had ants in the room. No river is visbile from the property hence why charging. Premium for rooms with river view.

    Travel Month: Jun 2023

    Room: Deluxe Room, 2 Twin Beds

    5.0

    Excellent Stay

    neelam g.loyalty-icon

    Very nice hotel with great location friendly staff

    Travel Month: Apr 2023 (5-Night Stay)

    Room: Executive Room

    5.0

    Excellent Stay

    vishwesh s.

    My stay at the rhrq was extremely pleasant. The location of this hotel is so perfect. There are two metro stations of two different lines at a walking distance. The river cruise is at a walking distance. There's a shopping mall right in front and a variety of restaurants around. The rooms were spacious enough with all the necessary facilities available. The staff was helpful. Overall, i had a wonderful stay here and would 100% recommend. The hotel has a gym and a swimming pool. It is a hotel with all the good facilities like locker, wardrobe, and more.

    Travel Month: Feb 2023 (5-Night Stay)

    Room: Superior Room, 2 Twin Beds

    5.0

    An amazing stay

    deepanshu r.loyalty-iconcouple

    Our stay was really good. The location of the hotel is perfect to visit cl-ark quay. Bus station and mart are very close to the property. Staff was very responsive and had an amazing service.

    Travel Month: Nov 2022 (3-Night Stay)

    Room: Superior Room Twin

    4.0

    A quiet place in singapore’s most happening neighbourhood

    gaurav k.couple

    Located at robertson quay, the place is a cosy stay at walking distance to clarke quay - sg’s party place. Lot of intimate dining options closer to the property as well, along riverside view.

    Travel Month: Oct 2022 (3-Night Stay)

    Room: Deluxe Room

    4.0

    Stay at riverside hotel robertson quay

    chetan w.loyalty-iconsolo

    Clean, well located business hotel. Compact. No complaints.

    Travel Month: Oct 2022 (3-Night Stay)

    Room: Deluxe Room

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