Our stay at this hotel was extremely disappointing and frustrating. Despite booking in advance, the hotel failed to provide even the most basic amenities.
• No basic hospitality: We were not even provided with a complimentary water bottle. There was absolutely nothing in the name of hospitality.
• Breakfast not provided: We had opted for a stay with breakfast included, but no breakfast was served at all.
• Terrible paid dinner: The paid dinner was of very poor quality and definitely not worth the price.
• No water supply: Shockingly, there was no water supply in the room, which made our stay highly uncomfortable.
• Room condition: The room was not clean, there was no functioning lock on the door, and overall hygiene was severely lacking.
This hotel does not deserve the rating it may show online. It was a completely mismanaged and disappointing experience. I strongly advise other travelers to avoid this place if you value your comfort, safety, and basic services.