First of all, the check in was delayed. No wifi was provided till we check in and the area has no network , there is no food included. The property itself is scenic, good for just staying in the hotel. But if you're planning for activities. Triveni Ghat, river rafting, bungy jumping all take atleast 4-5 hours per activity and lots and lots of traffic and travel time. The hotel doesn't provide help with loading the luggage in your car if they're busy and everyone is always busy. The staff is less courteous once you check out. Also I've first hand experienced with this hotels contact details. Book it only otherwise you'll lose your money because all the numbers available on google they pressurize you to pay saying last room. Be careful.
Aloha Ganga Aashray 2BHK Rishikesh
Dear Guest,
Thank you for sharing your feedback. We would like to take a moment to clarify a few aspects of our stay policy.
Your check-in was completed before 1:00 PM, which aligns with the timing mentioned in the booking confirmation email. In order to prepare the space for incoming guests, we require at least one hour after a guest checks out to get everything ready for the next stay.
As a homestay, our Wi-Fi is available only within the designated accommodation area. We have not received similar concerns about network issues from any of our previous guests.
It was clearly stated in the booking confirmation that meals are not included in the stay. We do offer meal-inclusive packages at a different rate, and would have been happy to provide this upon request.
Kindly note that most activities in Rishikesh take a similar amount of time to reach, regardless of where one is staying.
Finally, for assistance with loading luggage into vehicles, we kindly ask guests to inform us at least 15 minutes in advance so we can assist promptly.
Thank you for your understanding, and we hope to have the opportunity to host you again.