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You are booking hotel for more than 30 days

Review Of Wincliff Orchard Resort0123401234

Bhowali-Ramgarh-Mukteshwar Road, Mukteshwar | 11.7 km from city centre

    User Rating & Reviews

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    4.1
    Very Good

    40 Ratings, 13 Reviews

    excellent
    45%
    very good
    30%
    average
    15%
    poor
    8%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 4
    • 1
    • 5
    • 5
    • 4
    • 4
    • 5
    • 5

    Rating Categories

    • Location4.4
    • Cleanliness3.7
    • Food4.3
    • Value For Money4.0
    • Facilities4.1
    • Wifi4.0
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    Reviews Summary

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    This property shines with its stunning terrace views of the Himalayas and beautiful location in Mukteshwar. Guests rave about the delicious, homely food and the warm hospitality from the staff, particularly Sanju and Abhay. Enjoyable experiences include serene bonfires and the chance to pluck fresh fruits from trees. Though some guests mentioned minor issues with amenities, the welcoming atmosphere and spectacular views truly make the stay memorable. A great choice for a peaceful getaway!

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    Positive first
    2.0

    My experience was worst.

    akash m.family with 2 kids

    I recently went to this resort with my family and when we reached there, there were a lot of stairs, my mother was not able to climb them at least a lift or elevator should be provided for old people. There was no reception. The service was slow. There was a disgusting smell in the washrooms. Also one of the plates was broken. I don't have any hate towards anybody and I would recommend to improve the quality of the resort.

    Travel Month: Jun 2025

    Room: King Deluxe room|Deluxe room

    Wincliff Orchard Resort

    Hello Sir, We would like to clear some points here. 1. We have nowhere mentioned on our page or on MakeMyTrip that there is a lift or elevator in our property. It’s a heritage property located on the mountain built in early 2000s. 2. Once you arrived at the property you asked for AC and fan. In mukteshwar you will hardly find any property with AC rooms. Still we provide a standing fan in every room. 3. We came to know from our staff about the abuses you did with the staff in front of other guests because of the stairs and no lift. You kept on misbehaving in the property. 4. While staying at the property you did not mention anything about the washroom inconvenience to the staff. You were only concerned about the lift. The other rooms were also occupied but we got no complaints for the washroom. 5. Upon asked for the cancellation , we told you to connect with MakeMyTrip. It’s very easy to blame others. If the lift was of so much concern for you as you were travelling with an old age, you should have checked in the amenities or could have called on the property number to confirm. I hope you be careful next time before slandering others. Warm Regards, Wincliff Orchard Resort

    5.0

    Excellent Stay

    divyam.loyalty-iconsolo

    Good tha bhyt mza agya viwe b acha tha bhut full enjoy kra bornfire b bdia thi sirf 500 rs charge let e h bornfire ke

    Travel Month: Jan 2025

    Room: Deluxe room

    Wincliff Orchard Resort has replied on Sat Feb 01 14:35:48 IST 2025

    Thankyou sir for the review.

    5.0

    Excellent Stay

    anju n.loyalty-iconfamily

    We had a wonderful stay there the location is beautiful n serene. Service was awesome n very homely food. Would definitely recommend this place

    Travel Month: Oct 2024

    Room: King Deluxe room

    Wincliff Orchard Resort has replied on Sat Feb 01 14:36:10 IST 2025

    Thankyou for the review.

    3.0

    Average Stay

    vinod y.couple

    Poor amenities but staff was good. Washroom was stinking, geyser was not working. Room was very dark. Staff was helpful got us hot water in buckets. They have some good fruit trees we were allowed to pluck few. View of himalaya from the terrace was stunning!

    Travel Month: Sep 2024

    Room: Deluxe room

    Wincliff Orchard Resort has replied on Wed Oct 02 01:45:04 IST 2024

    Hello Sir, First of all, Sorry for any inconvenience caused to you. Also, you were given multiple options to select the room at the property, you only chose the room and you dint complain to the staff for the stinking issue or the lighting issue as you mentioned here. I am sure they would have helped you should you have told them. And yes the staff provided you the hot bucket water as any geyser would take 10-15min to provide hot water and you wanted instantly as you were in a hurry so the staff had managed to provide you the hot water bucket. Still we are sorry and will try to do better next time. Thank you, Wincliff Orchard Resort

    4.0

    Excellent location, but rooms are small.

    subhajit b.loyalty-iconfamily

    Room was not great as many amenities were missing as compared to the comparable hotel rooms we get at that price. However, the location, view from the terrace and particularly the two boys, sanju and abhay, serving the guests were remarkable. It's only for these reasons, i may revisit the place. Food quality is okay, nothing great.

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Deluxe room

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    5.0

    Fully satisfied. 5 star experience.

    sudhanshu p.couple

    Amazing location. Amazing view from the cloud terrace that they have. Delicious food, which feels like home made. Wonderful service from abhay and one more guy. No problems at all during our 3 nights stay. Recommended for those who want to stay in mukteshwar. All places are 30 mins to 45 mins drive from here.

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Deluxe room

    3.0

    Stayed 2 nights in end of nov 23, average experience

    praveesh s.family

    Average experience, i booked family suite. Positives - good view, good service, since it is off season not much staff available but still with few staff the service was good and staff was friendly, peaceful area, food was good, geyser provided in bathroom, parking available. Negatives - though is called "suite" but room condition was not good, provide with kids play size plastic almirah in the name of storage, very small table provided, some of the electric switches not working, no intercom to connect with staff, no toiletries provided in wash room, nothing to hang towels in bathroom, broken tiles and sun is not directly coming to the suite room area so if you want sun heat that is not available.

    Travel Month: Nov 2023

    Room: Family room

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    4.0

    Good stay with a fantastic view from terrace.

    sachin c.family

    View is awesome from the terrace. Staff is good and cooperative. Located on main road. Food is also good. One concern i have about whole stay was washroom was something which was a small disappointment. As tabs were not working properly. Rest everything was fine.

    Travel Month: Nov 2023

    Room: Deluxe room

    5.0

    Excellent Stay

    amit r.

    I stayed in this property with my family and this was a great experience being first time in mukteshwar. The property location is paramount and the nature connected feel and vibe was excellent from the lawn. The host and the entire staff of win-cliff resort was very supportive and friendly throughout the stay. The food taste was great too although i felt portion size should be improvised. Complimentary breakfast was wholesome and should be definitely considered by family travellers to have a pleasant memorable and a relaxed experience. Overall a superb experience and strongly recommend this property for stay in mukteshvar

    Travel Month: Oct 2023

    Room: Deluxe room

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    5.0

    Excellent Stay

    sourav p.

    Very nice stay, service was very good and staff was very cooperative and well behaved. The view from the property is very awesome. Property owners are very cooperative.

    Travel Month: Sep 2023

    Room: Deluxe room

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    5.0

    Amazing food and nice hospitality

    vijay s.family

    Breakfast lunch and dinner is excellent and staff service is good room size is fabulous bill view is amazing.

    Travel Month: Aug 2023

    Room: King Deluxe room

    Wincliff Orchard Resort has replied on Mon Sep 11 16:15:27 IST 2023

    Thank you so much sir for the lovely review. It was lovely hosting you and we hope to see you again )

    5.0

    Must visit

    prashant k.couple

    Beautiful place, beautiful people. Love the hospitality ❤️ value for money. Also don’t forget to meet buddy and ruby. Will surely visit again!!

    Travel Month: May 2023

    Room: King Deluxe room

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    Wincliff Orchard Resort has replied on Sun Jun 04 18:58:51 IST 2023

    Thanks a lot for the lovely review. We hope to see you again!

    5.0

    Location

    gaurav s.family

    Best location to stay in mukteshwar it was located at the height from where we can see himalayan views and the terrace of the property was amazing

    Travel Month: Jan 2023

    Room: Deluxe room

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    Wincliff Orchard Resort has replied on Sat Feb 25 10:59:18 IST 2023

    Thankyou Gaurav. We would love to host you again.

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