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- Mukteshwar
- 5 Star Resort in Mukteshwar
- juSTa Mukteshwar Retreat & Spa, Mukteshwar
juSTa Mukteshwar Retreat & Spa
Lavish rooms, a multi-cuisine restaurant, an exclusive spa and spellbinding views await you for a pleasant stay at this luxurious property. More
Property Highlights
Activities & Nearby Attractions
Amenities
- Jacuzzi
- Spa
- Swimming Pool
- Restaurant
- Indoor Games
- Fireplace
- Steam and Sauna
- Yoga
- + More Amenities
Login to unlock deals & manage your bookings!
+91
Superior Room
Fits 2 Adults
Complimentary Early Check in, Subject to Availability
Late Check-Out upto 2 hours (subject to availability)
15% Discount on F&B services
Free Cancellation before 13 Oct 01:59 PM100% RefundNon RefundableNOWPay ₹012 Oct11:59 PM13 Oct01:59 PM15 Oct01:59 PMCheck-in
₹ 10,277Per Night:
₹ 8,921+ ₹ 1,665 taxes & fees
Very Good(182 RATINGS)
Mukteshwar
13.6 km from city centre
Change Dates and Guest(s)
Check-in: 2 PM | Check-out: 11 AM
Check-in date
Check-out date
Rooms, Guests
Are you flexible with travel dates?
Find Alternate Prices with Flexi Dates
Upgrade to a room with Balcony, and larger size for ₹1736
Forest View With Balcony
250 sq.ft (23 sq.mt)
Valley View
1 Double Bed
1 Bathroom
- Iron/Ironing Board
- Smoking Room
- Bathroom
- 24-hour Housekeeping
- 24-hour In-room Dining
- 24-hour Room Service
Room With Free Cancellation | Breakfast only
- Early Check-In upto 2 hours (subject to availability)
- Late Check-Out upto 2 hours (subject to availability)
- 15% Discount on F&B services
Complimentary welcome drinks on arrival.
Free BreakfastBook with ₹0 Payment
Pay before 12 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 13 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹012 Oct11:59 PM
13 Oct01:59 PM
15 Oct01:59 PM
Check-in
Experiences Included
15% off on session of Spa
₹ 12,277
₹ 10,657
+₹ 1,989 taxes & fees Per Night
Book with ₹0
HDFC Bank Diners Credit Card Offer - Get INR 1998 Off SELECT TO AVAIL
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4 Room Types
- Free Cancellation
- Breakfast Included
- Breakfast & Lunch/Dinner Included
- Book with ₹0 Payment
In times of uncertainty, flexibility matters,
Opt for a free cancellation rate.
Superior Room
- 220 sq.ft (20 sq.mt)
- Mountain/Hill View
- 1 King Bed
- 1 Bathroom
- Heater
- Iron/Ironing Board
- Daily Housekeeping
- Bathroom
- 24-hour In-room Dining
- 24-hour Room Service
Room With Free Cancellation | Breakfast only
- Complimentary Early Check in, Subject to Availability
- Late Check-Out upto 2 hours (subject to availability)
- 15% Discount on F&B services
- Complimentary welcome drinks on arrival.
- Complimentary Breakfast
Book with ₹0 Payment
Pay before 12 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 13 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹012 Oct11:59 PM
13 Oct01:59 PM
15 Oct01:59 PM
Check-in
Experiences Included
15% off on session of Spa
₹ 10,277
₹ 8,921
+₹ 1,665 taxes & fees Per Night
Book with ₹0
HDFC Bank Diners Credit Card Offer - Get INR 1673 Off SELECT TO AVAIL
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Room with Breakfast + Lunch/Dinner
- Early Check-In upto 2 hours (subject to availability)
- Late Check-Out upto 2 hours (subject to availability)
- 15% Discount on F&B services
- Complimentary welcome drinks on arrival.
- Free Breakfast
Free Lunch Or Dinner
Non-Refundable
Experiences Included
15% off on session of Spa
₹ 12,677
₹ 10,393
+₹ 1,940 taxes & fees Per Night
HDFC Bank Diners Credit Card Offer - Get INR 1949 Off SELECT TO AVAIL
Login Now and get this for ₹10,267 or less
Room With Free Cancellation | Breakfast + Lunch/Dinner
- Early Check-In upto 2 hours (subject to availability)
- Late Check-Out upto 2 hours (subject to availability)
- 15% Discount on F&B services
- Complimentary welcome drinks on arrival.
- Free Breakfast
- Free Lunch Or Dinner
Book with ₹0 Payment
Pay before 12 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 13 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹012 Oct11:59 PM
13 Oct01:59 PM
15 Oct01:59 PM
Check-in
Experiences Included
15% off on session of Spa
₹ 12,677
₹ 11,005
+₹ 2,054 taxes & fees Per Night
Book with ₹0
HDFC Bank Diners Credit Card Offer - Get INR 2063 Off SELECT TO AVAIL
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Forest View With Balcony
- 250 sq.ft (23 sq.mt)
- Valley View
- 1 Double Bed
- 1 Bathroom
- Iron/Ironing Board
- Smoking Room
- Bathroom
- 24-hour Housekeeping
- 24-hour In-room Dining
- 24-hour Room Service
Room With Free Cancellation | Breakfast only
- Early Check-In upto 2 hours (subject to availability)
- Late Check-Out upto 2 hours (subject to availability)
- 15% Discount on F&B services
- Complimentary welcome drinks on arrival.
- Free Breakfast
Book with ₹0 Payment
Pay before 12 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 13 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹012 Oct11:59 PM
13 Oct01:59 PM
15 Oct01:59 PM
Check-in
Experiences Included
15% off on session of Spa
₹ 12,277
₹ 10,657
+₹ 1,989 taxes & fees Per Night
Book with ₹0
HDFC Bank Diners Credit Card Offer - Get INR 1998 Off SELECT TO AVAIL
Login Now and get this for ₹10,547 or less
Room with Breakfast + Lunch/Dinner
- Early Check-In upto 2 hours (subject to availability)
- Late Check-Out upto 2 hours (subject to availability)
- 15% Discount on F&B services
- Complimentary welcome drinks on arrival.
- Free Breakfast
- Free Lunch Or Dinner
Non-Refundable
Experiences Included
15% off on session of Spa
Room With Free Cancellation | Breakfast + Lunch/Dinner
- Early Check-In upto 2 hours (subject to availability)
- Late Check-Out upto 2 hours (subject to availability)
- 15% Discount on F&B services
- Complimentary welcome drinks on arrival.
- Free Breakfast
- Free Lunch Or Dinner
Book with ₹0 Payment
Pay before 12 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 13 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹012 Oct11:59 PM
13 Oct01:59 PM
15 Oct01:59 PM
Check-in
Experiences Included
15% off on session of Spa
Himalayan View With Balcony
- 350 sq.ft (33 sq.mt)
- Mountain View
- 1 Double Bed
- 1 Bathroom
- Iron/Ironing Board
- Smoking Room
- Bathroom
- 24-hour Housekeeping
- Laundry Service
- 24-hour Room Service
Room With Free Cancellation | Breakfast only
- Complimentary Early Check in, Subject to Availability
- Late Check-Out upto 2 hours (subject to availability)
- Complimentary welcome drinks on arrival.
- Free Breakfast
- 15% Discount on F&B services
Book with ₹0 Payment
Pay before 12 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 13 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹012 Oct11:59 PM
13 Oct01:59 PM
15 Oct01:59 PM
Check-in
Experiences Included
15% off on session of Spa
₹ 13,777
₹ 11,960
+₹ 2,232 taxes & fees Per Night
Book with ₹0
HDFC Bank Diners Credit Card Offer - Get INR 2243 Off SELECT TO AVAIL
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Room with Breakfast + Lunch/Dinner
- Complimentary Early Check in, Subject to Availability
- Late Check-Out upto 2 hours (subject to availability)
- 15% Discount on F&B services
- Complimentary welcome drinks on arrival.
- Free Breakfast
- Free Lunch Or Dinner
Non-Refundable
Experiences Included
15% off on session of Spa
₹ 16,177
₹ 13,263
+₹ 2,475 taxes & fees Per Night
HDFC Bank Diners Credit Card Offer - Get INR 2487 Off SELECT TO AVAIL
Login Now and get this for ₹13,102 or less
Top Rated
Himalayan View Duplex
- 500 sq.ft (46 sq.mt)
- Mountain View
- 2 Queen Bed(s)
- 1 Bathroom
- Iron/Ironing Board
- Wi-Fi
- Smoking Room
- Bathroom
- 24-hour Housekeeping
- 24-hour In-room Dining
Room With Free Cancellation | Breakfast only
- Complimentary Early Check in, Subject to Availability
- Late Check-Out upto 2 hours (subject to availability)
- 15% Discount on F&B services
- Complimentary welcome drinks on arrival.
- Free Breakfast
Book with ₹0 Payment
Pay before 12 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 13 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹012 Oct11:59 PM
13 Oct01:59 PM
15 Oct01:59 PM
Check-in
Experiences Included
15% off on session of Spa
₹ 15,277
₹ 13,262
+₹ 2,475 taxes & fees Per Night
Book with ₹0
HDFC Bank Diners Credit Card Offer - Get INR 2487 Off SELECT TO AVAIL
Login Now and get this for ₹13,125 or less
Room with Breakfast + Lunch/Dinner
- Complimentary Early Check in, Subject to Availability
- Late Check-Out upto 2 hours (subject to availability)
- 15% Discount on F&B services
- Complimentary welcome drinks on arrival.
- Free Breakfast
- Free Lunch Or Dinner
Non-Refundable
Experiences Included
15% off on session of Spa
₹ 17,677
₹ 14,493
+₹ 2,705 taxes & fees Per Night
HDFC Bank Diners Credit Card Offer - Get INR 2718 Off SELECT TO AVAIL
Login Now and get this for ₹14,317 or less
Room With Free Cancellation | Breakfast + Lunch/Dinner
- Complimentary Early Check in, Subject to Availability
- Late Check-Out upto 2 hours (subject to availability)
- 15% Discount on F&B services
- Complimentary welcome drinks on arrival.
- Free Breakfast
- Free Lunch Or Dinner
Book with ₹0 Payment
Pay before 12 Oct, 11:59 PM IST to avoid auto-cancellation
Payment can only be done on MakeMyTrip
Free Cancellation before 13 Oct 01:59 PM
Cancellation Policy
100% Refund
Non Refundable
NOW
Pay ₹012 Oct11:59 PM
13 Oct01:59 PM
15 Oct01:59 PM
Check-in
Experiences Included
15% off on session of Spa
₹ 17,677
₹ 15,345
+₹ 2,864 taxes & fees Per Night
Book with ₹0
HDFC Bank Diners Credit Card Offer - Get INR 2877 Off SELECT TO AVAIL
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juSTa Mukteshwar Retreat & Spa Location
Location rated 3.7 by guests
What guests said
Guests consistently praised the property's stunning location, highlighting breathtaking views of the Himalayan range and a serene atmosphere away from city hustle. Many noted the excellent outdoor amenities and the beauty surrounding the property, making it a perfect getaway for nature lovers. The ambiance and scenery received high marks, creating a memorable experience for visitors.
Property Rules at juSTa Mukteshwar Retreat & Spa
Check-in: 2 PM Check-out: 11 AM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Unmarried couples allowed
- Local ids are allowed
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
juSTa Mukteshwar Retreat & Spa Photos by Guests
- +150 Guest Photos
User Rating & Reviews
- everyone
- couple
- family
- group
- solo
Very Good
182 Ratings, 100 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 5
- 4
- 1
- 5
- 4
- 3
- 5
- 5
- 5
Reviews Summary
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This property boasts a stunning Himalayan view and is well-maintained, making it perfect for a cozy winter retreat. Guests rave about the delicious food and the cooperative staff, with particular praise for the service from Dilip and the kitchen team. The ample outdoor seating and various activities like bird watching and stargazing add charm. While the approach road needs improvement, the serene location offers a peaceful escape from city life.
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Latest first
5.0
Excellent Stay
shivam s.group
Very nice experience.. Amazing property.. Great Food.. Experiencing Heated Sauna and steam bath was priceless. Totally worth the Price.
Room: Himalayan View Duplex
juSTa Mukteshwar Retreat & Spa has replied on Thu Aug 14 17:02:10 IST 2025
Dear Guest, Thank you so much for your kind words of appreciation. Our team joins me in thanking you for your valuable feedback. It is indeed a pleasure to note that you liked our resort, quality of food served and the service extended by our staff. We are happy to note that you had a good experience during your stay at our resort. It was an absolute pleasure to have had the opportunity to serve you. We look forward to hosting you again as our esteemed guest in future.
1.0
Terrible Stay
yogesh v.
Poor Location, not worth for 10,000₹ Poor hygiene. Washroom lock wasn’t working. Towels were having smell. Balcony room but didn’t have access to balcony because there were too many monkeys. Road Way to this property was terrible. Overall terrible experience
Room: Forest View With Balcony
3.0
Average Stay
reema s.family with 1 kid
The support staff is hospitable and prompt,although I find the rooms not spacious and very dim which made the stay little uncomfortable. At this price you expect more comfort.But again the staff was excellent
Room: Forest View With Balcony
5.0
Excellent Stay
vikas y.couple
exellent room , beautiful location, very good staff, tasty food , swimming pool location is also good
Room: Himalayan View With Balcony
juSTa Mukteshwar Retreat & Spa has replied on Thu Aug 14 17:01:05 IST 2025
Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our resort, location, rooms, delicious food served, swimming pool and the service provided by our staff. We are delighted to note that you have had a comfortable stay and look forward to welcoming you back in future.
5.0
Comfortable winter stay.
charu s.
family
familyProperty is well maintained. Food is good. Great himalayan view from the hotel. Rooms are absolutely comfortable for a cold winter stay. Ample outdoor seating at the deck area for each room.
Room: Forest View With Balcony
juSTa Mukteshwar Retreat & Spa has replied on Fri Jan 17 10:38:16 IST 2025
Dear Guest, My team and I are truly honoured to read such a fantastic review. Thank you so much for sharing your experience on MMT. We are happy to note that you liked our resort, location, rooms, delicious food served and the service extended by our staff. We are delighted to note that you have had a comfortable stay and look forward to welcoming you back in future.
4.0
Hotel rooms are goods food hospitality is good no regrets
sagar s.group
groupRoad connectivity is very poor patch of 4 km under construction hotel should have more signage’s with km mentioned on it roads
Room: Superior Room
5.0
Excellent Stay
aishwarya n.family
Stay was good and response given by mmt on the inconvenience during modifications of dates on our stay was good
Room: Superior Room
juSTa Mukteshwar Retreat & Spa has replied on Wed Dec 18 12:54:08 IST 2024
Dear Guest, My team and I are truly honoured to read such a fantastic review. Thank you so much for sharing your experience on MMT. We are happy to note that you liked our resort, cleanliness maintained and the service extended by our staff. Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and we look forward to hosting you as our esteemed guest shortly.
5.0
Excellent Stay
sakshi g.
Property is far away from hustle bustle of city and is well maintained. Food is also good and the staff is also cooperative
Room: Himalayan View With Balcony
juSTa Mukteshwar Retreat & Spa has replied on Tue Nov 26 14:54:35 IST 2024
Dear Guest, It was indeed a pleasure to have had the opportunity to host you as our esteemed guest. We are ecstatic to note that you liked our resort, location, delicious food served and the service extended by our staff. We take this opportunity to thank you once again and on behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our Hotels & Resorts in future.
5.0
Excellent Stay
shubham r.
Very nice property and beautiful location very nice staff and very good food
Room: Superior Room
3.0
Average Stay
karan v.
Approach road to hotel is in bad condition, it is 5 kms from the main road, there is hardly any road, it is very bumpy n scary specially at night, no internet in the rooms specially near the restaurant area, we were in 504. 503 no internet no mobile network, they didn’t have hot water in washrooms
Room: Superior Room
juSTa Mukteshwar Retreat & Spa has replied on Wed Dec 04 14:59:31 IST 2024
Dear Guest, Thank you for taking out time to share your thoughts on MMT which is indeed very important. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our resort. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. We have investigated the areas of concern highlighted by you. As such we were able to rectify and resolve on those points. On behalf of the team at jüSTa, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.
5.0
Worth every penny !
bharti m.business
It was an amazing experience. Service was top notch and the view from property is worth every penny spent.
Room: Forest View With Balcony
juSTa Mukteshwar Retreat & Spa has replied on Mon Sep 23 11:30:18 IST 2024
Dear Guest, We truly thank you for sparing your time to write your feedback on MMT which is indeed very important for us. It is a pleasure to note that you liked our resort, quality of food served and the service extended by our staff. On behalf of our team, we look forward to the opportunity to host you as our esteemed guest in the near future.
5.0
This place is really good and room was outstanding, outdoor view beautiful
ashish u.family
Very good place for stay, i recommend that you see this place you forget all your think
Room: Forest View With Balcony
juSTa Mukteshwar Retreat & Spa has replied on Mon Sep 23 11:32:34 IST 2024
Dear Guest, Thank you for sparing your precious time to write your experience at MMT. We are extremely glad to note that you liked our resort, location, cleanliness maitained, spacious rooms and the service extended by our staff. On behalf of our team at juSTa, we look forward to the opportunity to host you at our Hotels & Resorts across the country.
4.0
Peaceful and pleasant stay in just
amrita j.family
familyIt was a very pleasant stay in justa mukteshwar retreat and spa with family. Staff was very kind and polite. Rooms were near and clean, pool, jacuzzi, game zone and overall infrastructure of justa was extremely delightful. Food was very delicious and lots of options were there for breakfast and dinner. The only concern was the 4 km route from the main road to the hotel which was not concrete and in bad condition and also the w- fi connection was not proper. Network issues were there maximum times.
Room: Superior Room
juSTa Mukteshwar Retreat & Spa has replied on Mon Aug 26 15:45:39 IST 2024
Dear Guest, It was indeed a pleasure to have had the opportunity to host you as our esteemed guest. We are ecstatic to note that you liked our resort, location, spacious rooms, cleanliness maintained, pool, delicious food served and the service extended by our staff. On behalf of the team at jüSTa, we look forward to having the opportunity to be able to host you again at our hotels in the near future.
5.0
Amazing stay
hardik a.family
The property is amazing, the food, staff and location everything is just perfect. Only issue is the last 4km road to the property otherwise it’s simply amazing. The staff especially the front desk manager dileep is really kind and helpfu
Room: Superior Room
juSTa Mukteshwar Retreat & Spa has replied on Sat Aug 03 13:29:48 IST 2024
Dear Guest, We sincerely thank you for sparing time to write your experience on MMT. It is indeed a pleasure to know that you liked our resort, location, quality of food served and the service extended by our staff. Our team member joins me in thanking you for your recognition and appreciation. On behalf of our team, we once again thank you and look forward to being able to host you again in the near future.
5.0
Excellent Stay
sourabh j.
Hi, The hotel was neat and clean and Food quality was good. The staff was also very cooperative. We all enjoyed it a lot. Thanks Justa team for your hospitality. Regards,Sourabh
Room: Superior Room
juSTa Mukteshwar Retreat & Spa has replied on Sat Jul 13 11:48:24 IST 2024
Dear Guest, Thank you for sparing your precious time to write your experience at MMT. We are extremely glad to note that you liked our resort, cleanliness maintained, quality of food served and the service extended by our staff. On behalf of our team at juSTa, we look forward to the opportunity to host you at our Hotels & Resorts across the country.
4.0
Justamazing!
nidhi.family
familyWonderful experience at justa mukteshwar wherein you will get to experience most cooperative staff specially dileep ji. You will get to taste most impressive dishes by the chef. For elder citizens they show extreme respect and patience. Highly recommendable to all for experiencing welcoming atmosphere
Room: Superior Room
juSTa Mukteshwar Retreat & Spa has replied on Thu Jul 11 12:43:06 IST 2024
Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our resort, quality of food served and the service extended by our staff. Our team member joins me in thanking you for your recognition and appreciation. On behalf of our team, we once again thank you and look forward to being able to host you again in the near future.
4.0
Good Stay
pushpendra d.couple
coupleThe hotel location is very good although it's little bit inside. The hotel has not any bathtub even in their highest room category which is unacceptable at this price point. Otherwise the staff is very cooperative and friendly.
Room: Himalayan View With Balcony
juSTa Mukteshwar Retreat & Spa has replied on Fri Jul 05 11:14:43 IST 2024
Dear Guest, We truly appreciate and thank you for sparing your time to share your thoughts about our resort and services through MMT. On behalf of the team at jüSTa, we once again thank you for your feedback and look forward to having the opportunity to be able to host you again at our hotels in the near future.
1.0
Terrible Stay
deepak r.family
It’s an mis managed property with un pleasant staff, no management at all. Manager looks like a bouncer. Family trip spoiled
Room: Himalayan View With Balcony
juSTa Mukteshwar Retreat & Spa has replied on Tue Jul 09 13:11:44 IST 2024
Dear Guest, Thank you for taking out time to share your thoughts on MMT which is indeed very important. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our resort. Every guest feedback is important for us and is treated with utmost priority. We assure you that we will definitely work on our standards. On behalf of our team, we look forward to another opportunity to be able to host you as our esteemed guest and assure you to exceed your expectation on all the aspects.
5.0
very beautiful location and infra
mukesh.family
familywe are enjoyed ther more over! very good infrastructure very nice atmosphere very well managed very beautiful location very kind staff very very very..... likely all activities and spa ! 💯 recommended...
Room: Forest View With Balcony
juSTa Mukteshwar Retreat & Spa has replied on Fri Jun 28 12:44:57 IST 2024
Dear Guest, We sincerely thank you for sparing time to write your experience on MMT. It is indeed a pleasure to know that you liked our resort, location, quality of food served and the service extended by our staff. On behalf of our team at juSTa, we look forward to the opportunity to host you at our Hotels & Resorts across the country.
2.0
Run down property needs significant improvements
vikas m.family
I recently stayed at justa mukteshwar, and my experience was quite disappointing. Here are some of the key issues i encountered during my stay: poor approach road: the approach road to the property is in extremely bad condition, making the 4 km journey very uncomfortable and difficult. Cleanliness issues: upon checking in, we found the sheets were dirty, and although they were changed upon request, it was not a pleasant start to our stay. Run-down rooms: the room itself looked quite run down, with a lot of visible wear and tear. Additionally, there were many moths and insects in the room, which was quite unsettling. Monkey menace: the property has a significant monkey menace, making it unsafe to leave the room windows open or even to walk around the property freely. Water problems: there was no water in the washrooms when we checked in. It took more than 3 hours to restore the water supply, which was highly inconvenient. Lack of amenities: the room lacked a refrigerator, and the refrigerator in the kitchen was not working either. This was quite inconvenient, especially in such a remote location. Food quality: the food quality was just okay, nothing exceptional to make up for the other shortcomings of the stay. Overall, after paying a premium price justa mukteshwar did not meet our expectations and fell short in many basic aspects of hospitality. I would not recommend this property unless significant improvements are made.
Room: Superior Room
juSTa Mukteshwar Retreat & Spa has replied on Sat Oct 05 13:39:23 IST 2024
Dear Guest, We truly thank you for sparing time to write your feedback on MMT. Your feedback is important to us. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our resort. We have briefed the team & have been conducting regular training sessions to everyone in the team to avoid guest discomfort. juSTa as an organization believes in treating every guest feedback and suggestion with utmost priority and looks upon as an opportunity to go the extra mile and ensure a wonderful stay for every guest. On behalf of the team, we truly look forward to having you stay in our Hotels & Resorts and serve you yet again as our esteemed guest.
