Pailaaag Orchards and Himalayan View Resort

I had a very pleasant stay. The owner Mr Balwant and his team were really helpful and courteous. Thank you for everything

The staff and the owner both are of very commendable nature as they were way too supportive from room service to food quality, navigation to helping find a rental car, bike. Or scooty. Everything was way too cool. I had an early checkout then too the owner and the caretaker were there to tell me the navigating route. All in all the stay was awesome.

I found here what i was looking, mountain view and watching sun-set was really a lifetime experience, morning mango orchard walk was really excellent. Food was also good.

Its a small property located at height with full view of the himalayas. The rooms are perfectly located to a super view. The food is good and the staff is soft spoken and supportive. The host mr. Balwant is very friendly and helpful.

It was little away from mukteshwar
It was average experience to stay there

I stayed at the hotel for two nights with my family in June 2019. The hotel is on the road towards Mukteshwar city. It's a small hotel, two rooms wide and three floors high with a bare minimum staff. As per MMT, the hotel provides lots of amenities, but some of them are not correct. As per description, the hotel has power backup, but it doesn't. When I was at the hotel, it rained for 8 hours straight and there was a power cut for more than 6 hours in day and night. With no power, there's no TV or WiFi. I was literally stuck. When I complained to MMT, customer care called the hotel and the hotel said they provide 'emergency lights' at night, we asked for torches or the 'emergency light', and I was given two candles with a match box. Yes, a candle is their 'emergency light'. The staff is of 4-5 people, with 3 of them in kitchen, one manager, and just one boy for room service. The boy was always running between rooms to help guests with a smile on his face, also helped the staff in the kitchen, and also cleaned rooms. With almost no staff for room service, I had to constantly remind the manager and the poor boy to get me things. One more thing. There is no intercom facility. You need to shout or call the hotel from your mobile for any service you need. You can pick this hotel for a night stay (not more than one) or use their restaurant for dining as the food is good.