The property has received a lot of negative feedback with guests expressing dissatisfaction over cleanliness issues, dirty bed sheets, and poorly maintained facilities. Reports highlight broken furniture, malfunctioning amenities like WiFi and TVs, and a lack of basic supplies such as towels and drinking water. Guests also faced delays during check-in and service problems, with many describing their overall experience as frustrating and unpleasant. The food and hospitality services have also been criticized, leading to a generally disappointing stay.