Hotel O Star Inn

Location was very good but room was so unhinged so dirty bed sheets were so dirty as well as blanket and was room was so smelly and dirty

very poor service , room was very aguly,staff was not cooperative , Different room imiage shown at make my trip

I was given room number 403. The photo of room booking is very different from the reality. There is no hunger in the washroom. The wall is just plastered. Completely useless.

worst place to book hotels from, Hotel staff was ultimately rud

There servise is pathetic, rooms were not clean, staff not cooperative. Dirt every were ask for extra money.

Untidy room and beds nothing was clean and very bad accommodation will not recommend unprofessional staff and bathroom was to unhygienic

worst place nobody can live there it a under construction building not safe please peoples also to confusing 😕 very very very bad experience

The hotel asked me to pay extra coming before checking the rooms were very dirty and unhygienic the room service boy was drunk and talking rudely

Very average rooms

Very bad experience, they did not serve breakfast despite being mentioned in voucher

Very bad condition.

I am writing to express my extreme dissatisfaction with my recent stay at OYO Hotel Star Inn near Pune Airport, from 20-08-2023 to 22-08-2023. I am disappointed to report that my experience was far from satisfactory and did not meet the standards that I expected from your establishment. Firstly, I want to address the issue of the unexpected additional charge during check-in. I had already paid, and I was taken aback when I was asked to pay an extra 1000 rupees upon arrival. This additional charge was not communicated to me prior to my arrival and caught me off guard. Furthermore, the state of the room I was provided was far from acceptable. The room was not clean, and the bed sheet was visibly dirty upon my arrival. Basic amenities like a functional TV and Wi-Fi, which are commonly expected in modern hotels, were not available during my stay. In addition to the above issues, the behavior of the hotel staff was discourteous and unprofessional. The demand for an extra payment upon check-in was made in an aggressive manner, leaving me with no option but to comply in order to be allowed to stay. I believe that these issues are inexcusable and have greatly tarnished my experience at your hotel. I had chosen your establishment based on the expectation of a comfortable and pleasant stay. Unfortunately, my experience was quite the opposite.

Bad experience

I reached at hotel around 9 pm , first of all the receptionist denied there is no room on my name , when I show him my copy of invoice , he asked me to give another 450 rupees. At night I had no Orion to go back, this is very bad experience my entire life journey

Deny for check in at counter giving reason as low tariff

Very poor don't book this hotel vast in pune you will be looted hear

Nice location opposite pune station. Good polite service

this was the worst experience in my life. will never opt for oyo stays. very disappointed with oyo hotels. total mess all over the hotel. not at all cleanliness. bed bugs all around you and sucking blood out of you. no hygiene at all. hotel should be shutdown forever.

Proper staff required for customers and cleanliness is poor.

no cleanliness and there are so many cigartes buds every where in the hotel and there is no hot water facility available in the rooms and food rate is also resonable