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Sherwani, Nainital | 1.5 km drive to Nainital Lake
166 Ratings, 95 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property boasts a stunning vintage charm and is nestled in a peaceful area, yet close to the bustling mall road. Guests appreciate the courteous staff and clean rooms, along with the delicious food and beautiful gardens. While some had reservations about the limited meal options, the hospitality and serene ambiance make it a welcoming retreat for many.
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Average Stay
location was good and staff were friendly and helpfull though understaffed. we had to take the ground floor rooms as we had elderly people and that does cause a lot of outside lobby noises to come into the room. Also most of the dishes mentioned in the menu are not available when you order in restaurant.
Room: Superior King Room
room
Room doesn’t have fan and ac . Towels was not clean. Room too small. Average room...................
Room: Superior Twin Room
Good Stay
Awesome stay , food was very delicious , property was hygiene matters a lot and staff maintaining like 5 star , swimming pool is main attaraction of property for me
Room: Superior King Room
WelcomHeritage Ashdale has replied on Mon Aug 11 13:27:17 IST 2025
Dear Sir, Namaskar ! Thank you so much for your kind review about WelcomHeritage Ashdale, Nainital. We are happy to know that you had an awesome stay with very delicious and hygienic food along with high standard staff. We look forward to welcome you again at WelcomHeritage Ashdale for another memorable stay Best Regards Surendra Kumar General Manager WelcomHeritage, Ashdale
Nice property - limited availability for senior citizens accessible rooms.
It is a nice property with excellent staff both in the dining area as well as reception. However need to be extra careful in checking beforehand since they do not have escalators so it becomes difficult for senior citizens to take the rooms on 2nd floor.
Room: Superior King Room
WelcomHeritage Ashdale has replied on Mon Aug 11 13:43:02 IST 2025
Dear Sir, Namaskar ! Thank you for selecting to stay with us and posting your kind review about WelcomHeritage Ashdale, Nainital. We are happy that you have mentioned about our nice property with excellent staff providing great service at all times. We definitely look forward to providing rooms on ground floor for senior citizens on prior information subject to availability and will be happy to do so with all due respect. We look forward to welcome you again at WelcomHeritage Ashdale for another memorable stay Best Regards Surendra Kumar General Manager WelcomHeritage, Ashdale
Beautiful property and near t road
Beautiful property. Breakfast was good. Our room got upgraded but there were some issues in the bathroom fittings.
Room: Superior King Room
WelcomHeritage Ashdale has replied on Mon Aug 11 13:52:59 IST 2025
Dear Sir, Namaskar ! Thank you so much for your kind review about WelcomHeritage Ashdale, Nainital. We are pleased to have provided you a great stay and breakfast. Your feedback has been looked into and attended to for which we are grateful to you. We look forward to welcome you again at WelcomHeritage Ashdale for another memorable stay. Best Regards Surendra Kumar General Manager WelcomHeritage, Ashdale
Poor Stay
Very strict rules . Feels like you are in school . You can’t drink outside area . You can’t have outside food . You can’t sit on the garden area past 10:30 pm . Rooms are so small in size . Property is good but too much rules kills the vibe . Holidays are meant to be free and relaxing but here it feels like a school.
Room: Superior Twin Room
WelcomHeritage Ashdale has replied on Mon Aug 11 16:01:49 IST 2025
Dear Sir, Namaskar ! Thank you for posting your kind review about WelcomHeritage Ashdale, Nainital. We are happy to know that you liked our property though the room size was not as per your expectations for which we regret the inconvenience caused. We are pleased to share that we have various categories of rooms of different sizes and would be happy to allocate as per your requirement. You are requested to kindly reach out to us directly for making any adjustments which we will be happy to do as per feasibility. Looking forward to welcoming you again for a better experience at WelcomHeritage Ashdale. Best Regards Surendra Kumar General Manager WelcomHeritage, Ashdale
Very Bad Experience Of The Property Never visit
The property was not well maintained, rooms were not in proper condition , the image shown on make my trip and when we reached the property were diffrent . The staff was not cooperative they were just showing that they are to busy . Food was pathetic will not advise any one to go to this property total waste of money .In this budget many other options are there total waste of money never go again .
Room: Superior King Room
WelcomHeritage Ashdale has replied on Mon Aug 11 16:13:52 IST 2025
Dear Sir, Namaskar ! Thank you for posting your kind review about WelcomHeritage Ashdale, Nainital ! At the outset we regret that the property was not as per your expectations. We have taken note of all your concerns raised and done the needful for an improved experience. We will be happy to be reached out directly for much more assurance and look forward to welcome you again for a better experience. Best Regards Surendra Kumar General Manager WelcomHeritage Ashdale
A lovely vintage property
Pros: -Quaint, maintained vintage property with a beautiful lawn. - Helped us celebrate our occasions with balloon decor. - Staff is friendly and nice. - Away from the traffic of mall road. Cons/considerations - Food options are limited at breakfast but taste is fine. - restaurant menu is also very small.
Room: Superior King Room
WelcomHeritage Ashdale has replied on Mon Aug 11 16:24:09 IST 2025
Dear Ma'am, Namaskar ! Thank you for posting your kind review about WelcomHeritage Ashdale, Nainital. We are pleased to note that you liked our well maintained property and staff. We have made note of your observation on menu and happy to inform that we have done the needful for better experience. We look forward to welcome you again for another memorable stay at WelcomHeritage, Ashdale Best Regards Surendra Kumar General Manager WelcomHeritage, Ashdale
Excellent Stay
Amazing stay, feel like home ,staff is welcoming and helpful specially Mohan. Food was amazing. Rooms were spacious and very comfortable.
Room: Superior Twin Room
WelcomHeritage Ashdale has replied on Mon Aug 11 16:28:55 IST 2025
Dear Sir, Namaskar ! Thank you for posting your kind review about WelcomHeritage Ashdale, Nainital. We are pleased to note that you liked our spacious and comfortable rooms along with amazing food. Our staff specially Mr Mohan, is really happy for a special mention in making your stay feel like a home. We look forward to welcome you again for another amazing stay at WelcomHeritage, Ashdale Best Regards Surendra Kumar General Manager WelcomHeritage, Ashdale
Average Hotel
The Hotel needs upgradation. Food was good but they are understaffed in F&B as there were only 2 Stewards throughout our stay.
Room: Superior Twin Room
WelcomHeritage Ashdale has replied on Mon Aug 11 16:32:18 IST 2025
Dear Sir, Namaskar ! Thank you for posting your kind review about WelcomHeritage Ashdale, Nainital. We are pleased to note that you liked our food. We have made note of your observation on the F&B Staffing and happy to inform that we have done the needful for better experience. We look forward to welcome you again for a better experience at WelcomHeritage, Ashdale Best Regards Surendra Kumar General Manager WelcomHeritage, Ashdale
Ok Stay
indicated 20% discount on f&B whereas the hotel gave 10% only. booking mentioned High tea complimentary but the property said they will charge for high Tea
Room: Superior King Room
WelcomHeritage Ashdale has replied on Mon Aug 11 16:39:27 IST 2025
Dear Ma'am, Namaskar ! Thank you for posting your kind review about WelcomHeritage Ashdale, Nainital. We regret the inconvenience caused due to discrepancy in the discount & inclusions. However, please be informed that we have made note of your observation and happy to inform that we have done the needful for better experience. We look forward to welcome you again for a memorable stay at WelcomHeritage, Ashdale Best Regards Surendra Kumar General Manager WelcomHeritage, Ashdale
Excellent Stay
good and nice ambience. staff in reception and restaurant are very co-ordial. sitout place is very spacious. rooms maintenance is good.
Room: Superior King Room
WelcomHeritage Ashdale has replied on Mon Aug 11 16:44:51 IST 2025
Dear Sir, Namaskar ! Thank you for posting your kind review about WelcomHeritage Ashdale, Nainital. We are pleased to note that you liked our well maintained and spacious rooms, cordial staff and nice ambience. Our team is really happy for your kind gesture in appreciating all and we look forward to welcome you again for another excellent stay at WelcomHeritage, Ashdale. Best Regards Surendra Kumar General Manager WelcomHeritage, Ashdale
2 days trip
Staff was very good neat and clean room and property chef was very good and so humble ... good service but hot water issue we faced both times
Room: Superior King Room
WelcomHeritage Ashdale has replied on Mon Aug 11 16:47:42 IST 2025
Dear Sir, Namaskar ! Thank you for posting your kind review about WelcomHeritage Ashdale, Nainital. We are pleased to note that you liked our well maintained neat and clean property, our Chef and service. We have made note of your observation on hot water and happy to inform that we have done the needful for better experience. We look forward to welcome you again for another memorable stay at WelcomHeritage, Ashdale Best Regards Surendra Kumar General Manager WelcomHeritage, Ashdale
Average Stay
familyThe property is good. Rooms were big and clean. The service was excellent. Food was below average, and there were hardly any options in the buffet. Overall, the stay was average.
Room: Superior Twin Room
WelcomHeritage Ashdale has replied on Mon Aug 11 16:51:01 IST 2025
Dear Sir, Namaskar ! Thank you for posting your kind review about WelcomHeritage Ashdale, Nainital. We are pleased to note that you liked our property with big & clean rooms and excellent service. We have made note of your observation on menu options and happy to inform that we have done the needful for better experience. We look forward to welcome you again for a better experience at WelcomHeritage, Ashdale Best Regards Surendra Kumar General Manager WelcomHeritage, Ashdale
Over rated and not upto 4 star property
Price is too high for the property and service. Their room heater stopped working and they still arguing sir its working though my family was feeling freezy inside. Room is not upto the mark for 15000 as in the same price you can go for radisson. Location also is far from the main market. Only good thing was food, it was warm and delicious.
Room: Superior King Room
WelcomHeritage Ashdale has replied on Tue Aug 12 12:06:46 IST 2025
Dear Sir, Namaskar ! Thank you for posting your kind feedback about WelcomHeritage Ashdale, Nainital. We are happy to note that you liked our warm and delicious food which is really appreciated. We regret the inconvenience caused due to room heating not being up to your expectations, however we are pleased to inform that we have taken rectification measures to ensure comfort level to all our esteemed guests. We look forward to welcome you back for a better and improved experience at WelcomHeritage Ashdale. Best Regards Surendra Kumar General Manager WelcomHeritage Ashdale
T
familyThe staff at this hotel were incredibly welcoming and helpful throughout our stay". "The rooms were immaculate and very comfortable". "We also enjoyed the delicious breakfast each morning". "The hotel was clean, stylish, roomy with excellent service
Room: Superior King Room
WelcomHeritage Ashdale has replied on Tue Aug 12 12:14:28 IST 2025
Dear Sir, Namaskar ! Thank you for posting your feedback about WelcomHeritage Ashdale, Nainital. We are happy to note that you liked our incredibly warm and helpful staff along with immaculate and comfortable rooms, delicious food and excellent service. We really appreciate your kind gesture and look forward to welcome you back for another memorable stay at WelcomHeritage Ashdale. Best Regards Surendra Kumar General Manager WelcomHeritage Ashdale
review
family with 1 kidThe stay was very good but the manpower was very less there was only 2-4 staffs. I would suggest the hotel to hire more staff as in 2-4 staffs the food I ordered came in 1 hour 55 mins exactly
Room: Superior King Room
WelcomHeritage Ashdale has replied on Tue Aug 12 12:22:12 IST 2025
Dear Sir, Namaskar ! Thank you for posting your kind review about WelcomHeritage Ashdale, Nainital. We are happy to note that you had a very good stay at our property. However, we regret the inconvenience caused due to delay in food service and we are pleased to inform that we have taken rectification measures to ensure timely and prompt service to all our esteemed guests. We look forward to welcome you back for a better and improved experience at WelcomHeritage Ashdale. Best Regards Surendra Kumar General Manager WelcomHeritage Ashdale
Comfortable and happy stay.
businessLocation is very good. It on road. We reached there with out asking from any body. Food is excellent. All amenities are good. Over all stay was very good.
Room: Superior Twin Room
WelcomHeritage Ashdale has replied on Tue Aug 12 12:26:16 IST 2025
Dear Sir, Namaskar ! Thank you for posting your kind feedback about WelcomHeritage Ashdale, Nainital. We are happy to note that you had a very good stay at our well-located property having good amenities and excellent food. We look forward to welcome you again for another good experience at WelcomHeritage Ashdale. Best Regards Surendra Kumar General Manager WelcomHeritage Ashdale
Hotel reviews
familyIt was great to stay in ash-dale heritage the place is very nice with very good staff. Thanks for lovely stay
Room: Superior King Room
WelcomHeritage Ashdale has replied on Tue Aug 12 12:30:33 IST 2025
Dear Sir, Namaskar ! Thank you for posting your kind review about WelcomHeritage Ashdale, Nainital. We are pleased to know that you had a lovely stay at our very nice Heritage property having very good team. We appreciate your kind gesture and look forward to welcome you back for another great experience at WelcomHeritage Ashdale. Best Regards Surendra Kumar General Manager WelcomHeritage Ashdale
Poor service
familyAll good except services. Restaurant staff were hesitant to cook more than 2 items for breakfast when we were the only guest in hotel. Also manager was non- cooperative to support knowing we had a 4 years old. Staff keep coming to you expecting tips everyday every time.
Room: Superior King Room
WelcomHeritage Ashdale has replied on Tue Aug 12 12:40:21 IST 2025
Dear Ma'am, Namaskar ! Thank you for posting your kind feedback about WelcomHeritage Ashdale, Nainital. We are happy to note that you liked our property, however we regret that the service was not up to your expectations. Please be informed that we have taken necessary measures to ensure prompt service to all our esteemed guests especially with respect to children. We look forward to welcome you back for a better and improved experience at WelcomHeritage Ashdale. Best Regards Surendra Kumar General Manager WelcomHeritage Ashdale
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