We paid for two nights. This is more than a 4 star hotel price. The hotel was not well maintained, washroom was old and stinking, upkeep and maintenance is very poor. Also, the location is very odd. I highly recommend not to take this hotel.
Lawrence Solitaire Resort , Nainital has replied on Thu Jul 10 10:23:00 IST 2025
Dear Guest,
We regret to learn that your recent experience fell short of your expectations. It is our sincere endeavor to offer our patrons with a seamless experience at all stages. My team and I regret the inconvenience caused to you. Your concerns have been noted and shared with the team for improvisation, and please be rest assured, constructive feedback will be taken and addressed.
We look forward to the opportunity of welcoming you at the hotel soon for a flawless experience.
Regards,
Sheetal Sethi
Regional Operations Manager